Citi Commerce, Product Manager

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi's digital properties and partner placements. By combining Citi's scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.

As the Product Manager, you will support the Product team in executing against Citi Commerce's product roadmap across a defined set of ad and offers capabilities. You will be deeply embedded in the build process, contributing to business requirements, partnering closely with technology teams, and ensuring every capability that ships meets commercial and technical standards.

The Product Manager is a key member of the Citi Commerce Product team, supporting the development and execution of Citi Commerce's ad and offers capabilities. Reporting to the Head of Product, this individual will contribute to the translation of business and commercial requirements into detailed technical specifications, serving as a day-to-day partner to technology teams as Citi Commerce builds its ad serving, targeting, and measurement capabilities.

This is a hands-on, high-impact role at the intersection of business and technology. The Product Manager will work closely with the Product Lead and broader product team, supporting business requirements documentation, assisting with third-party integrations, and ensuring every capability that ships meets commercial and technical standards.

• Support the development and documentation of business requirements for Citi Commerce's ad and offers capabilities, translating commercial and advertiser needs into precise, technology-ready specifications
• Serve as a day-to-day partner to technology teams, driving alignment on requirements, managing trade-offs, and maintaining momentum through the product development lifecycle
• Support product testing and quality assurance, including UAT and performance validation, ensuring capabilities meet commercial and technical standards before launch
• Support the management of third-party integrations within the AdTech ecosystem, including DSPs, ad servers, and measurement platforms, coordinating with vendors on timelines and technical requirements
• Support governance and compliance approval processes, preparing documentation and tracking approvals through legal and risk review
• Support the tracking of the product and system performance post-launch, identifying issues and surfacing optimization recommendations to the Head of Product and Product Lead
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 6-10 years of experience in product management within digital advertising, adtech, or martech
• Demonstrated experience contributing to the development of detailed business requirements and technical specifications, and partnering closely with technology teams through the product development lifecycle
• Solid understanding of the digital advertising technology stack, including ad serving, targeting, measurement, and delivery systems
• Experience supporting third-party technology integrations within the advertising ecosystem
• Strong communication skills, with the ability to translate technical concepts for business audiences and business requirements for technology teams
• Ability to manage multiple workstreams simultaneously in a fast-moving, high-growth environment

• Experience in commerce media, retail media, or financial services advertising strongly preferred
• Background at a publisher, retail media network, DSP, SSP, or adtech platform
• Familiarity with clean rooms, identity solutions, or attribution platforms
• Exposure to launching a new ad product or capability from early stage through launch

• Bachelor's/University degree required

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.