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US Bank

Business-Line Risk Manager - Consumer & Mortgage Performing Operations

Posted One Month Ago
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In-Office
Charlotte, NC, USA
98K-116K Annually
Senior level
In-Office
Charlotte, NC, USA
98K-116K Annually
Senior level
Leads risk oversight for Consumer & Business Banking Performing Operations. Advises business leaders, assesses operational and regulatory risks, evaluates controls, monitors emerging risks, supports governance reporting, guides transformation initiatives, and drives issue remediation. The role partners with Audit, Compliance, Risk, and business stakeholders to strengthen controls, ensure regulatory alignment, and deliver sustainable risk-management improvements.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

SUMMARY
U.S. Bank is seeking a highly effective and dynamic Business-Line Risk Manager to lead Corporate Functions risk oversight for Performing Operations within Consumer & Business Banking Operations (CBBO). This role will partner across the three lines of defense to drive consistent risk management practices, influence business decisions, and enhance the control environment across high-risk operational processes. Success will be measured through proactive risk identification and mitigation, sustainable control improvements, and strong cross-functional collaboration to mitigate regulatory and operational risk.

RESPONSIBILITIES
Partner with the Business:
- Serve as the primary risk advisor for assigned CBBO Performing Operations business unit.
- Build strong relationships with business leaders to identify risks early and influence decisions.
- Translate complex risk topics into clear, actionable recommendations.

Assess and Manage Risk:
- Support risk assessments, control evaluation, and ongoing monitoring activities.
- Identify emerging risks related to business changes, strategic initiatives, and regulatory expectations.
- Ensure risks are documented and managed in alignment with enterprise frameworks.

Support Governance and Oversight:
- Contribute to risk governance routines, including reporting on key risk themes and trends.
- Promote consistency and discipline in risk management practices.
- Develop and deliver concise materials for leadership discussion.

Enable Change and Transformation:
- Provide risk guidance on transformation efforts, new initiatives, and process changes.
- Ensure early risk engagement to improve outcomes and reduce rework.
- Partner with cross-functional teams to assess impacts to risk and control environments.

Strengthen Control Environment:
- Support issue identification, root cause analysis, and remediation efforts.
- Challenge and validate corrective actions to ensure sustainable solutions.
- Collaborate with Audit, Compliance, and Risk partners to drive strong outcomes.

BASIC QUALIFICATIONS

- Typically more than six years of applicable experience.
- Bachelor's degree, or equivalent work experience.

PREFERRED SKILLS/EXPERIENCE

- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
- Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls.
- Thorough knowledge of Risk/Compliance/Audit competencies.
- Strong analytical, process facilitation and project management skills.
- Effective presentation, interpersonal, written and verbal communication skills.
- Effective relationship building and negotiation skills.
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
- Applicable professional certifications.

LOCATION EXPECTATIONS

- This role requires working onsite from a U.S. Bank location three or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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