Business Architect Lead Consultant - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The purpose of this role is to develop and drive solutions forward that allow our organization to reach its goals by partnering with technology, business stakeholders and user experience. You will be the key bridge between business and technology stakeholders to both uncover and drive the change forward. This role requires somebody who can evaluate and uncover current opportunities, influence and lead the strategic development of a solution, and drive the development and implementation of the solution alongside our tech, business and user experience partners. This role requires somebody who is not afraid to work in the gray, can think strategically, is extremely collaborative and is passionate about pushing the boundaries of how things are done today.

Key Responsibilities

• Monitoring and evaluating the effectiveness of business architecture solutions and making recommendations for enhancements as needed, performing process development, improvement, rollout, and integration activities, and optimizing process oversight with process agility.
• Translating business requirements into technical specifications and guiding the implementation of initiative, operating at the capability-level, in support of broader platforms, and developing functional systems flow to ensure the efficacy of new capabilities.
• Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results. Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback.
• Developing and maintaining business architecture models, frameworks, and roadmaps, production, quality, and customer service goals.
• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, working with other product owners to ensure integration between capabilities within a platform.
• Provide mentorship and guidance to less experienced Digital Business Architects to support their career progression, with the opportunity for advancement into supervisory roles.
• Analyzing, understanding and recovery of the organization's current business processes, goals, and objectives. Identifying opportunities for improvement, optimization, and reuse within the business architecture, while adhering to design principles and user experience.
• Articulate the potential benefits of transformation initiatives in the Innovation portfolio and collaborate on prioritizing high-value work
• Collaborate with other Digital Business Architects to ensure cohesive integration between work streams.
• Collaboratively drive transformation initiative strategy, vision, and roadmap, advocating for innovative ideas across the organization.

Work Location

• This position is a remote home-based role.
• Your home office does not need to be near an Allstate office, but it does need to be in the United States.
• Some travel is expected for this position. Candidates should be comfortable with travel based on business needs.
• Candidates must be able to work during Central Time (CST) business hours.

What We're Looking For

We're seeking a candidate who brings a strong blend of strategic thinking, collaboration, and domain knowledge to help drive transformation in the claims space. If the following describes you, you may be a great fit for this role:

Strategic & Analytical Thinking

• You think big-picture and can connect systems, goals, and processes to shape enterprise-level solutions.
• You’re comfortable challenging the status quo, using creativity and systems thinking to design from a blank slate.
• You analyze data and processes to uncover opportunities and develop structured models or frameworks.

Process Design & Claims Knowledge

• You have experience evaluating and redesigning business processes for better efficiency and alignment.
• You understand the claims lifecycle, operations, and customer impact.
• You stay informed on insurance industry trends and can apply that knowledge to your work.

Collaboration, Facilitation & Influence

• You’re a strong relationship builder who can align cross-functional teams, lead working sessions, and bring people together around a shared vision.
• You’re comfortable with ambiguity, can navigate change with resilience, and keep work moving in evolving environments.
• You know how to influence decisions and earn trust across different levels of the organization.

Technology Awareness & Innovation

• You’re comfortable discussing digital tools and tech capabilities—even if you’re not deeply technical—and you know how to align solutions with real business needs.
• You enjoy testing new ideas, learning from feedback, and driving continuous improvement.

Communication & Leadership

• You can translate complex concepts into clear messages for both technical and non-technical audiences.
• You’re invested in supporting team growth, mentoring peers, and sharing knowledge.
• You keep both the customer and employee experience top of mind when shaping solutions.

#LI-AP2

Skills

Claims Transformation, Collaboration, Communication, Customer-Focused, Decision Making, Facilitation, Industry Knowledge, Stakeholder Influence, Strategic Thinking, Systems Thinking, Technological Awareness

Compensation

Compensation offered for this role is $95,700.00 - 170,925.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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