Business Analyst II

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

As a Business Analyst II, you will contribute to advancing operational excellence, analytics, automation, and artificial intelligence-enabled capabilities within Insurance New Business and Underwriting. You will partner across business, technology, data, risk, and leadership teams to transform business priorities into insights and scalable solutions that drive measurable results. This role offers the opportunity to influence strategic initiatives, improve decision-making, and help shape the future of operational processes through innovation and continuous improvement. You will gain broad exposure to enterprise stakeholders while building expertise in analytics, process transformation, and emerging technologies.

Responsibilities

• Perform and, where appropriate, lead business analysis activities, including requirements gathering, process evaluation, solution design, testing, implementation support, and adoption planning for business and strategic initiatives.
• Structure ambiguous business problems, assess potential solutions, and help stakeholders prioritize work based on business value, feasibility, risk, and capacity.
• Analyze operational and business data to identify trends, evaluate performance, develop actionable insights, and support informed decision-making.
• Develop and enhance dashboards, key performance indicators, reporting solutions, and executive-ready materials that improve visibility and business outcomes.
• Identify opportunities to simplify processes, reduce manual effort, strengthen controls, and implement automation and workflow improvements in partnership with business and technology teams.
• Support artificial intelligence and machine learning initiatives through use case evaluation, governance, testing, monitoring, documentation, and business adoption activities.
• Collaborate with underwriting, operations, technology, data, risk, compliance, and product partners to align priorities, resolve issues, and drive successful delivery.
• Support tracking of expected and realized outcomes, and communicate recommendations, trade-offs, progress, and results to stakeholders and leadership audiences.

Required Qualifications

• 3–5 years of experience in business analysis, data analytics, reporting, process improvement, or a related business transformation role.
• Bachelor's degree or equivalent experience in business, management information systems, mathematics, economics, data science, computer science, or a related field.

Preferred Qualifications:

• Experience within insurance, financial services, underwriting, new business, or another regulated environment.
• Experience with business analysis techniques including requirements management, process analysis, solution design, testing, and implementation support.
• Ability to manage multiple priorities, work effectively through ambiguity, and independently advance assigned work while maintaining attention to detail.
• Experience with business intelligence and data visualization tools such as Power BI, Tableau, or Amazon QuickSight; familiarity with SQL, Python, Snowflake, Dataiku, cloud platforms, or similar analytical tools is beneficial.
• Knowledge of automation, artificial intelligence, machine learning, or model-enabled business processes, including governance, controls, monitoring, and responsible adoption practices is preferred.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to synthesize complex information into clear recommendations and measurable outcomes.
• Excellent communication, facilitation, stakeholder management, and influencing skills with the ability to build relationships across cross-functional teams and leadership levels.

U.S. Work Authorization & Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $66,700 - $91,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeExemptBusiness Support & OperationsRSA Annuities

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.