Provides strategic leadership and technical oversight for a national workers’ compensation claims organization. Responsibilities include leading technical specialists, improving claim quality and operational effectiveness, advising on complex claims, compensability, reserving, litigation, inventory management, and resolution strategies. Partners with executive leadership, supports quality assurance and national training, and drives collaboration, accountability, and continuous improvement.
OverviewLead Technical Excellence. Drive Claim Outcomes. Shape Strategy.
AmTrust Financial is seeking an accomplished and results-driven Assistant Vice President, Workers Compensation Claim Technical to provide strategic leadership and technical oversight for our Workers Compensation Claims organization.
****This position will ideally work hybrid out of an AmTrust Claims Office****
Nashua, NH
Southington, CT
Latham, New York
Princeton, New Jersey
Alpharetta, ATL
Maitland, FL
Scottsdale, AZ
South Jordan, UT
What You'll Do- Lead, coach, and develop a high-performing team of Workers Compensation Technical Specialists.
- Drive strategic initiatives that improve claim quality, consistency, operational effectiveness, and customer outcomes.
- Partner with executive leadership to develop and execute claim management strategies aligned with business objectives.
- Foster a culture of collaboration, accountability, transparency, and continuous improvement.
- Provide expert technical guidance on complex workers' compensation claims and emerging claim trends.
- Maintain shared accountability for inventory management, compensability decisions, reserve adequacy, litigation management, and cost-effective claim resolution.
- Serve as the Workers Compensation Claims liaison to the Quality Assurance program.
- Support national technical training initiatives.
- Bachelor’s degree in Business, Insurance, Risk Management, or related field.
- 10+ years of leadership experience within Workers Compensation Claims.
- Deep expertise in workers' compensation claim handling, reserving, litigation management, and complex claim resolution.
- Experience leading teams in a matrixed environment.
- Strong analytical, communication, and stakeholder management skills.
- Track record of achieving operational excellence and business results.
- Master’s degree in Business, Insurance, Risk Management, or related field.
- Experience leading Home Office Examiners, Technical Specialists, or similar claim oversight teams.
- Professional designations such as CPCU, AIC, ARM, SCLA, or equivalent.
Opportunity to influence workers' compensation claim strategy at a national level while leading a highly respected team of technical claim experts.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
The Account Executive will build relationships with executive stakeholders, develop long-term account strategies, collaborate cross-functionally, and advise customers on aligning Zscaler’s cloud security solutions with business goals. The role requires full-cycle software or security sales experience, strategic account planning, customer engagement, and the ability to close new business through direct and channel sales.
Top Skills:
Ai ToolsCloud SecuritySaseZscaler Zero Trust Exchange
Cloud • Information Technology • Machine Learning
Lead enterprise eDiscovery and insider-risk investigations by collecting, preserving, analyzing, and reviewing data from cloud infrastructure, endpoints, and repositories. Build AI-powered automation, correlate activity logs into investigative timelines, manage legal holds and governance policies, support digital forensics, and produce structured evidence packages for Security, Legal, HR, and investigative teams.
Top Skills:
Ai AutomationCloud Audit LogsData Classification And Labeling TechnologiesDigital Forensics SoftwareEdiscovery PlatformsEs/QlGoPythonSIEMSQL
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Own Dropbox’s customer evidence program, including customer advocacy, case studies, ROI studies, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active enterprise deals, and measure its impact on pipeline, win rates, adoption, and sales-cycle velocity. Partner with Sales, Customer Success, Marketing Operations, and product teams to prioritize evidence and report performance.
Top Skills:
DeetoDocsendG2HighspotSalesforceSeismic
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
