Jobs at AmTrust Financial

Investigates complex insurance fraud schemes involving claimants, providers, policyholders, and internal parties. Gathers and analyzes financial, digital, surveillance, social media, and database evidence; identifies fraudulent networks and emerging patterns; prepares reports for claims decisions, law enforcement, and legal proceedings; briefs leadership; collaborates with claims, underwriting, audit, legal, regulators, law enforcement, and vendors; and ensures compliance with fraud statutes, privacy laws, and reporting requirements.

Handles complex professional liability claims, especially legal malpractice claims. Responsibilities include evaluating coverage, assessing risk transfer, investigating liability and damages, setting reserves, managing litigation and counsel, negotiating resolutions, communicating claim exposures, and developing strategies for favorable outcomes. Periodic travel is required for mediations, trials, and related meetings.

Leads a nonprofit claims team handling complex, high-exposure commercial liability claims. Provides technical direction on coverage, liability, damages, litigation, reserving, negotiation, and settlement. Manages claim assignments, quality reviews, regulatory compliance, reporting, process improvement, and customer service. Develops team members through mentoring, training, performance management, and strategic leadership across multiple jurisdictions.

Handles litigated and non-litigated commercial general liability claims, including exposure recognition, reserving, coverage analysis, risk transfer, investigation, counsel and expert selection, negotiation, and resolution strategy. Requires strong insurance and contract analysis, legal and technical claims knowledge, communication, negotiation, and relationship-management skills. Periodic travel may be required for mediations, trials, and related meetings.

Processes and resolves commercial insurance premium audits from procurement through billing and collection. Partners with underwriting, premium audit, operations, billing teams, and agents to address rating questions, negotiate final audits, issue endorsements, implement payment terms, collect overdue premiums, and support policy cancellations. The role also establishes processing procedures, maintains standards, and assists with regulatory and compliance assignments.

Supports workforce planning and audit workload allocation across internal staff and external vendors. Monitors capacity, inventory, service levels, productivity, quality, and timeliness; analyzes trends and operational data; develops performance metrics, procedures, staffing models, and forecasts; reconciles vendor invoices; and provides reporting and recommendations to improve premium audit efficiency and outcomes.

Provides specialized customer support for premium audit inquiries through calls, chats, and email. Reviews audit files, policies, financial records, and documentation; explains audit results and classifications; resolves escalations; and supports compliance. Also trains and coaches team members, performs quality reviews, and serves as a premium audit subject matter resource while staying current on regulatory and industry requirements.

Conduct complex physical and virtual premium audits for large workers’ compensation and general liability accounts. Analyze financial and operational records, verify exposure classifications, resolve audit disputes, communicate findings, and coordinate with insureds, underwriters, producers, and internal teams. The role requires managing assigned accounts, staying current on regulatory changes, supporting test audits, and traveling overnight when necessary.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Reviews premium audit processes and outcomes for workers compensation and general liability policies. Verifies exposure classifications, audit accuracy, regulatory compliance, and adherence to manual rules and company procedures. Documents findings, provides feedback and technical guidance to auditors, identifies deficiencies, and recommends process improvements. Maintains review records, communicates results to management, and supports consistent quality standards across regions.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Reviews and resolves moderate to complex premium audit disputes for Workers’ Compensation and General Liability policies. Analyzes audit reports, financial records, classifications, policy language, and regulatory requirements to validate premium determinations. Investigates discrepancies, documents decisions, communicates findings, collaborates with underwriting, billing, auditors, and external stakeholders, and recommends process improvements. Ensures compliance, supports quality reviews, and serves as a subject-matter resource on premium audit matters.

Develop and maintain pricing and predictive models for credit insurance products. Analyze claims, loss ratios, portfolio performance, profitability, credit risk, and economic scenarios. Recommend pricing actions, support forecasting and reserves, evaluate underwriting strategies, and partner with underwriting, finance, claims, data science, and technology teams. Ensure model governance, documentation, and actuarial standards compliance.

Delivers training and ongoing support to premium audit staff covering workers compensation, general liability, audit procedures, regulatory standards, and department systems. Designs training programs, develops educational materials, mentors trainees, administers assessments, tracks development data, communicates procedural updates, and supports onboarding. The role also monitors regulatory and industry changes, partners with quality and compliance teams, and recommends process improvements while maintaining accurate training records.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include evaluating coverage and risk transfer, ensuring accurate reserves, investigating claims, selecting experts and counsel, negotiating resolutions, developing claim strategies, and communicating with internal and external stakeholders. The role requires extensive bodily injury and commercial general liability claims experience, contractual analysis skills, adjuster licensing, and strong legal, negotiation, communication, and computer skills.

Conduct virtual audits of workers’ compensation and general liability policies by analyzing financial records, verifying exposure classifications, calculating earned premiums, resolving rating discrepancies, and ensuring regulatory compliance. Communicate findings with policyholders, producers, underwriters, and internal teams; provide account support and customer service. The role includes structured training, independent audit management, and ongoing research into industry rules and regulations.

Leads sales and distribution strategy across AmTrust’s Northeast region, overseeing regional sales managers, agency and broker relationships, market expansion, and profitable growth. Partners with underwriting and executive leadership, develops talent, analyzes market and sales data, strengthens distribution channels, and represents the organization in executive and industry engagements. The role requires extensive travel throughout the Northeast and residence within the region.