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Berkeley Research Group

Analyst, Product Success

Posted 18 Days Ago
Remote
Hiring Remotely in USA
90K-115K Annually
Junior
Remote
Hiring Remotely in USA
90K-115K Annually
Junior
Serves as a client and user contact, providing product guidance, addressing inquiries, and supporting adoption. Develops expertise in product functionality and client policies, analyzes feedback and usage trends, identifies improvement opportunities, and communicates actionable insights to internal teams. Proactively helps mitigate engagement and product issues while supporting continuous product development and improved customer experience.
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We Do Consulting Differently

Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions.   

The Product Success Analyst position requires highly motivated problem solvers with solid analytical abilities, strong organizational skills, and a desire to demonstrate initiative. The ideal candidate will showcase critical thinking and an eagerness to learn alongside strong verbal and written communication skills. This position will provide broad-based data support across business units, products, and services to both internal and external audiences.  


Job title and Compensation to be determined based on qualifications and experience. 
Responsibilities:    

  • Leverage large data sets to see data investigations to support both external users and internal teams across products and services.
  • Demonstrate critical thinking and efficient use of relevant software tools, analytical methods and computer models to identify problems and develop solutions.
  • Ability to deliver front-line support to platform users and clients through thoughtful and direct communication.
  • Recognize patterns across data sets to identify trends in user engagement to make product improvement recommendations.
  • Demonstrate ability to story tell through the preparation of reports and presentations to communicate insights, findings, and recommendations.
  • Work alongside internal departments to deliver training knowledge through presentations, interactive modules, or hands-on demonstrations.
  • Execute test plan procedures to ensure configurations adhere to a specific rule set.
  • Collaborate with internal teams to support project or product initiatives within client implementations and/or practice wide roll outs.
  • Showcase flexible thinking through nimble context switching, adjusting to deadlines, and willingness to learn and master new applications to support the team’s day to day function,
  • Operate within a highly visible team that must work together harmoniously to prioritize assignments and responsibilities to meet goals and deadlines. 

Basic Qualifications:    

  • Bachelor's degree or equivalent, and an undergraduate level understanding of business, finance, accounting, statistics, product development or data analysis.
  • Strong technical skills, including the ability to independently execute complex data analytics in SQL, R, or Python.
  • Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.
  • 2+ years SQL, R, or Python experience with a focus in data analytics. An interest in growing these skills and training others is required.
  • Demonstrate strong verbal and written communication skills.
  • Commitment to producing high quality analysis and attention to detail.
  • Desire to work within a team environment.

  

Salary Range: $90,000 - $115,000 


Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship. 


About BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead.  


At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.


Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking.  When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world.


At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. 


BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.


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