Administrative Support II

Inside the Role

CTS is an internal custom upfitter, providing a variety of service options to enhance Freightliner and Western Star models. In this role you will support the CTS Sales team, DTNA Controlling, and Interact with the DTNA dealer network. CTS thrives on cross communication, and we strive to embody the DTNA culture of Simpler, Faster, Stronger.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting hourly pay range of $25.48 - $32.69 HR. USD 

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

• Oversee the invoicing process, for all direct bill dealers, customers, and all manual invoicing processes.  This includes:
  • Manual adjustments for specific billing requests
  • Working with dealers on incorrect or duplicate billing
  • Providing feedback to sales team on incorrect pricing or invoice miss alignment to the original sales quotation
• Supports CTS location(s) as back up, for sales order entry/completion.  This includes:
  • Entry of sales orders, acquired from weekly report
  • Completion of sales order paperwork, from shop floor
• Competes GR’s(Goods Receipts) for CTS location(s).  Provides feedback and support on discrepancies from packing slips, and helps resolve discrepancies with CTS procurement and accounting.

Knowledge You Should Bring

• 1 years of relevant DTNA experience OR AA degree + 1 year of relevant experience
• Excellent oral and written communication
• Highly organized and ability to multi-task are required
• Knowledge of MRP functions is required

Exceptional Candidates Might Have

• Proficiency in Microsoft Office (Word, Excel, and Power Point)
• SAP/cbFC
• IMS
• Shoptech
• OMT
• Experience in IQ Enterprise System is preferred

#LI-JN2 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Cleveland, NC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.