Account Manager|Payroll & Ben Admin

Job Description
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Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.

• Preferred qualifications include recognized certifications such as Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), or related HR certifications like SHRM-CP or PHR.
• Own and manage a pipeline of upsell opportunities across a portfolio of US-based US Payroll Buyer Personas customers
• Build and execute a repeatable expansion playbook - from outreach to deal close - focused solely on US payroll + Ben Admin
• Conduct value-based discovery sessions with HR, Finance, and Operations decision-maker
• Collaborate closely with Customer Success, Product, and Solutions teams to align product capabilities to client needs
• Clearly articulate ROI and business case for migrating to HiBob Payroll versus incumbent solutions or bureaus
• Maintain accurate pipeline tracking and forecasting in Salesforce and utilising the sales framework MEDDPICC to run deal analysis and identify risk
• Achieve and exceed quarterly upsell quota
• Experience of SaaS Account Management or Sales experience, with a proven track record in upselling or expansion
• Experience selling payroll software, services, or regulated HR tech in the US market strongly preferred
• Deep understanding of US US Payroll buyer personas (particularly HR, payroll and Finance functions)
• Ability to lead commercial conversations that involve compliance, operational complexity, or integration requirements
• Experience managing and forecasting a revenue-generating pipeline using Salesforce
• Familiarity with modern tools like Slack, Intercom, Zendesk, and Airtable is a plus
• Thrives in a fast-paced, change-heavy environment - ideally with startup or scale-up experience

Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Stock options at a high-growth unicorn startup
• 100% subsidized medical, dental, and vision coverage for employees
• 401(k) with a 3% company match
• Work from home allowance to get your home office set up!
• Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
• Annual Headspace subscription and wellness benefits
• Two social impact days per year for volunteering
• Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
• Employee referral program - $2,500 bonus for each successful referral
• Fun and frequent social events (in-person and virtual)
• We love birthdays - take the day off and receive a special gift
• Dog friendly office

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!