Teams at Scrivy

Own the support inbox for self-published authors, guide onboarding to first wins, maintain help docs and tutorials, handle billing/account questions, identify recurring friction and deliver prioritized product feedback, and build lightweight support processes to scale quality.

Own and execute paid acquisition end-to-end: build and optimize paid social campaigns, develop and test creative, iterate landing pages for conversion, measure funnel performance to drive subscription unit economics, and run structured experiments to scale channels.

Build and ship end-to-end features across a TypeScript/Next.js monolith: dashboard, marketing site, billing, email, and AI-assisted tools. Own data models, APIs, third-party integrations, testing, observability, and production quality. Collaborate with the founder, review code, and improve engineering practices while delivering customer-facing features rapidly.