Jobs at PAR Technology

Lead complex enterprise restaurant technology onboarding engagements from kickoff through go-live and hypercare. Own implementation plans, timelines, risks, integrations, menu configuration, channel validation, stakeholder communication, and customer relationships. Partner with Product and Engineering on dependencies, improve onboarding processes and documentation, use AI tools to streamline planning and reporting, and mentor onboarding professionals. The role focuses on digital ordering implementations across first-party and third-party channels for multi-location restaurant customers.

Own technical relationships with strategic clients from scoping through implementation and ongoing support. Translate complex technical concepts, resolve integration issues, and coordinate with Customer Success, Product, and Engineering. Build and optimize Python and SQL data pipelines using AWS services, troubleshoot distributed systems, document solutions, and support client roadmaps. The role also applies AI tools to accelerate documentation, troubleshooting, and code review.

Drives new business growth for PAR’s unified commerce solutions among mid-market and SMB restaurant operators. Responsibilities include prospecting, consultative selling, product demonstrations, executive relationship building, regional campaign development, competitive research, pipeline and forecast management, KYC maintenance, and CRM administration. The role partners with sales engineering, solution architecture, marketing, and service teams, and requires travel up to 50%.

Partners with sales teams to deliver technical demonstrations, proofs of concept, and pilots for enterprise restaurant technology prospects. Translates customer requirements into POS, software, hardware, and operational solutions; explains complex technology to executives; configures systems; supports evaluations; and serves as a trusted technical advisor throughout the sales cycle. The role requires restaurant technology expertise, strong communication, project management, and travel up to 50%.

Manage the full sales cycle for franchise operators of QSR brands, selling restaurant hardware and SaaS solutions. Responsibilities include prospecting, pipeline development, relationship management, solution selling, ROI presentations, contract negotiation, forecasting, quota attainment, and coordinating with internal teams to support customer success and identify expansion opportunities.

Develop and maintain software while supporting cloud engineering operations, automation, troubleshooting, code review, and deployment quality. The role works with Azure and AWS, scripting tools, networking, container platforms, and build and release processes. Responsibilities include implementing technical solutions, improving system performance and business processes, mentoring developers, identifying risks, and collaborating with cross-functional engineering, QA, product, and business teams.

Own the strategy, roadmap, and end-to-end delivery of third-party data and advertising integrations. Manage technical and commercial partnerships with providers such as LiveRamp, The Trade Desk, Google, and Meta. Define requirements, evaluate partners, coordinate engineering and data teams, monitor data quality and match rates, and drive adoption and revenue impact. Serve as the internal expert on integration capabilities while using AI tools to accelerate documentation review, partner research, and analysis.

Support post-sale client relationships for restaurant, CPG, and retail brands. Assist with onboarding, client communications, usage monitoring, reporting, business review preparation, and first-line product support. Escalate complex issues and collaborate with Product, Delivery, and Technical Operations to resolve client needs. The role is an entry point into customer success, supporting senior CSMs while building expertise in retail media, data, and Bridg’s platform.

Facilitates Scrum ceremonies, coaches delivery teams on agile principles, removes impediments, manages dependencies, and drives continuous improvement. The Scrum Master monitors team health metrics, maintains delivery transparency, communicates risks and progress to stakeholders, and supports predictable sprint outcomes. The role also collaborates with Delivery Managers, Product Delivery Leads, and other Scrum Masters while promoting psychological safety and effective team behaviors.

Leads the Hardware Product Management organization and owns PAR’s Drive-Thru product portfolio. Defines product strategy, roadmaps, market positioning, and growth plans while managing Product Managers. Oversees the full hardware product lifecycle, partners with Engineering and Project Management, and drives commercialization, customer adoption, profitability, and product-market fit. Builds business cases, monitors financial performance, develops talent, and establishes scalable product management processes.

Manage PAR’s hardware portfolio from concept through end-of-life, developing product strategies, roadmaps, business cases, requirements, pricing, and lifecycle plans. Partner cross-functionally with Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Success to launch products, monitor KPIs, improve quality, and address customer and market needs. Support hardware innovations across terminals, peripherals, mobility, displays, kiosks, IoT, and related technologies.

Lead intake, design, build, and delivery of governed enterprise AI solutions across business units. Triage requests, recommend technical paths, manage MCP/API integrations, develop prompts/knowledge architectures, build lightweight internal AI tools, maintain SharePoint skills library, and align deployments with IT, security, and governance requirements.