Jobs at Intapp

Investigate, triage, troubleshoot, and resolve client support tickets involving enterprise software and configuration issues. Communicate timely resolutions, document troubleshooting actions, escalate defects with reproduction steps, identify resolution delays, and develop processes for recurring issues. The role requires strong analytical and communication skills, knowledge of ticketing workflows, SaaS or on-premise software, APIs, and basic SQL/T-SQL, with optional experience in Dell Boomi, networking tools, and Intapp products.

Designs, develops, maintains, troubleshoots, and optimizes Boomi and Intapp integration solutions. Collaborates with project teams to analyze requirements, build secure data exchanges, resolve technical issues, improve performance, and apply integration best practices. Requires at least five years of technical implementation experience, proficiency in SOAP, REST, SQL, and office productivity tools, plus strong communication, organizational, and problem-solving skills.

Leads technical delivery of Intapp SaaS solutions as the technical design authority and client advisor. Responsibilities include requirements gathering, solution architecture, data mapping, integrations, design and configuration issue management, sprint planning, client training, change management, implementation documentation, and mentoring Solution Engineers. The role collaborates with consultants, product, support, customer success, professional services, and sales teams to deliver solutions within scope and improve implementation practices.

Manages revenue accounting operations, including ASC 606 contract analysis, revenue allocations, month-end close, reconciliations, reporting, audits, financial disclosures, and SOX controls. Leads process improvements, researches accounting standards, mentors staff accountants, and collaborates with Finance, Sales, Legal, and executive stakeholders. Requires progressive accounting experience, strong GAAP and revenue recognition expertise, CPA licensure or candidacy, and proficiency in NetSuite, BlackLine, and advanced Excel.

Design, develop, and maintain automated test frameworks and suites (primarily using Playwright); create test strategies; execute manual and automated tests; integrate tests into CI/CD; build dashboards and metrics; collaborate with product, architecture, and development teams to improve release quality.

Designs enterprise SaaS implementation architectures, establishes delivery best practices, creates reusable configuration and integration packages, and advises complex client engagements. Collaborates with Product, Engineering, Sales, Support, and Services teams to define scalable client solutions. The role requires extensive enterprise architecture experience, SaaS implementation expertise, LegalTech or FinTech experience, and knowledge of cloud, middleware, APIs, security, and scalability.

Implement and configure Intapp solutions across client environments, develop integrations using Boomi, Intapp Integrate, and SQL Server, translate business requirements into technical workflows, troubleshoot APIs and system issues, manage concurrent implementation projects, lead client workshops, deliver training, and maintain implementation documentation and quality standards.

Manage the health, adoption, and measurable business outcomes of enterprise legal-industry accounts. Develop success and remediation plans, coordinate with Account Managers, lead business reviews, advise executive stakeholders, and drive post-deployment adoption of Intapp products. Serve as a subject matter expert in Intapp Time and Billstream, represent customer needs internally, and build market visibility through user groups, thought leadership, and industry events.

Provide hands-on corporate legal support including global subsidiary governance, M&A diligence and integration, treasury and securities assistance for a NASDAQ-listed company, and management of outside counsel and corporate policies.

Lead design and implementation of DealCloud for enterprise clients: architect scalable configurations, drive data strategy and migrations, advise senior stakeholders, lead QA and trainings, support pre-sales scoping, and mentor delivery teams to ensure successful SaaS deployments.

Lead end-to-end M&A activities including strategy, target screening, valuation, due diligence, deal negotiation, and post-deal integration. Manage cross-functional diligence, build financial models and valuation analyses, prepare executive presentations, and support deal sourcing and pipeline management.

Lead and grow strategic partnerships with hyperscalers and model/platform providers (e.g., Microsoft, Anthropic). Design joint GTM and co-engineering plans, expand co-sell revenue, translate client needs into integrated platform/LLM solutions, own executive partner relationships, and align Product, R&D, Marketing, Industries, and Sales to scale Intapp Celeste across enterprise IT estates.

Lead the GTM strategy for Intapp’s Financial Services business, creating thought leadership and content for market positioning, while engaging with C-level executives and driving revenue growth.

The Principal Consulting Lead oversees complex client engagements, drives innovation, manages risks, leads capability development, and enhances consulting practices through collaboration and strategic initiatives.

Lead end-to-end AI deployments, working closely with enterprise teams to drive adoption, improve workflows, and deliver impactful AI solutions.

Quota-carrying seller responsible for driving professional services bookings within an assigned segment. Lead services opportunity strategy, develop statements of work and proposals, manage pricing and commercial negotiations, own forecast accuracy, and collaborate with account executives, solution advisory, delivery, and customer success to attach services to new and expansion deals and ensure smooth handoffs to delivery.

Design and maintain industry-specific solution blueprints using Intapp products. Translate industry and client requirements into deployable configurations, own roadmap and enablement, support sales and client-facing teams, and collaborate with product management to shape product direction.

Lead enterprise integration architecture and data strategy, own MDM and governance, design AI-powered integrations across ERP/CRM/warehouses and cloud, embed DevOps/DataOps, and manage cross-functional teams to deliver scalable, secure data and AI solutions.

Manage client success across enterprise legal-industry accounts by driving product adoption, measurable business outcomes, and long-term retention. Develop success plans, identify and remediate account risks, coordinate with account managers, present business reviews, advise clients on Intapp solutions, and represent customer needs internally. Build trusted-advisor relationships with executive stakeholders and contribute to user groups, industry events, and thought leadership.

Owns Intapp’s partner marketing strategy, sponsorship program, co-marketing campaigns, AI partnership messaging, budget, roadmap, and performance measurement. The role builds scalable partner activation frameworks, drives sourced and influenced pipeline, develops thought leadership, coordinates cross-functional stakeholders, and represents Intapp with strategic partners. It requires extensive B2B partner or alliance marketing experience, AI fluency, strong writing, budget ownership, and proficiency with modern marketing technology.