Jobs at Inovalon

Lead design, execution, and optimization of omni-channel campaigns in Marketo. Own platform administration, governance, lead lifecycle, scoring, deliverability, and CRM integration. Apply AI/LLMs to automate and personalize campaigns, mentor junior staff, build reporting and testing frameworks, and drive operational maturity and compliance (including HIPAA).

Lead and grow the Sales Engineering organization to drive pipeline, bookings, adoption, and expansion for Provider products. Define strategy, operating and coverage models, recruit and coach team members, craft custom solutions with cross-functional partners, and act as external commercial face while ensuring HIPAA compliance and customer-centric innovation.

Provide high-level confidential administrative support to C-suite and senior executives including complex calendar and travel management, preparing executive presentations, meeting coordination and minutes, budgetary monitoring, policy support, HIPAA-compliant document handling, and ad-hoc project and communication tasks to ensure smooth executive operations.

Define and enforce governance and standards for multi-cloud platforms (AWS, Azure, GCP, OCI, Snowflake). Build platform features, implement infrastructure as code, support application teams, ensure reliability/security/cost-efficiency, automate deployments, and manage servers, storage, networking, backup and disaster recovery.

Design, architect, and implement custom enterprise ServiceNow solutions and integrations. Own feature releases, monitoring, and platform health. Customize UI, workflows, catalogs, and knowledge bases. Deliver integrations via REST/SOAP, LDAP, SSO and Mid Server. Provide technical leadership, mentor peers, translate business needs into solutions, and ensure regulatory/HIPAA compliance.

Lead design and build a modern employee capability and growth ecosystem using product-minded, data-driven, and AI-enabled approaches. Own immersive learning strategy, leadership development, performance management, onboarding, ERG alignment, and measurement of program impact. Partner with executives and People teams, manage a small team and vendors, and drive adoption and continuous improvement to improve organizational capability and business outcomes.

Lead enterprise-wide process discovery, documentation, optimization, automation, and AI-enabled transformation. Design process controls and governance, build business cases, partner with cross-functional teams, and drive adoption and measurable operational improvements.

Lead a global Process Engineering team to define enterprise process strategy, governance, roadmaps, and platform ownership. Drive operational excellence, automation, AI-powered transformation, process documentation, KPI frameworks, and measurable value realization across Customer Success and Operations. Partner with cross-functional leaders and present results to executive leadership.

Support senior researchers to run qualitative and quantitative market and competitive intelligence studies using AI and analytics. Collect and analyze primary and secondary data, maintain CI platforms, recruit/interview customers, produce market opportunity and competitor insights, and recommend research process improvements. Share findings with stakeholders across the organization.

Inovalon seeks candidates to join their Talent Community, emphasizing data-driven solutions to enhance healthcare outcomes and economics.

Act as a technical partner to Customer Success and enterprise customers for healthcare data licensing: troubleshoot integrations, validate data deliveries, manage escalations, support onboarding, liaise with Product/Engineering, analyze data quality, and improve processes to ensure accurate, compliant data delivery and customer adoption.

Senior full‑stack engineer responsible for designing, building, testing, and supporting scalable backend services and user-facing UIs for a healthcare data platform. Works across Agile teams on data ingestion/transformation, APIs, cloud infrastructure, containers, and CI/CD. Leads major initiatives, mentors team members, participates in on-call rotation, and ensures HIPAA/compliance and engineering best practices.

The Business Management & Execution Lead oversees daily operations, drives performance management, fosters cross-functional collaboration, and reports to executives, enhancing organizational effectiveness.

Support onboarding and integration of new clients: gather requirements, validate data readiness, perform system and data analysis, troubleshoot conversions, build and configure systems, document root causes, participate in on-call conversion support, and collaborate across implementation, go-live, and optimization while maintaining HIPAA and regulatory compliance.