Jobs at Hightouch

Develop experimental AI techniques for agentic marketing applications, especially image and video generation. Build proofs of concept, autonomous evaluation and improvement systems, realistic AI-generated video, and brand-aligned creative generation workflows. The role requires strong quantitative and probabilistic thinking, backend architecture skills, creativity with LLM applications, and product intuition.

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

Own Hightouch’s competitive intelligence program, including competitor research, positioning, battlecards, comparison frameworks, sales enablement, and market insights. Partner with Product Marketing, Sales, and Product Management on launches, campaigns, roadmap input, and deal support. Create website messaging, case studies, objection-handling content, and customer-focused narratives. Represent Hightouch at events, customer engagements, and webinars while establishing a competitive program from scratch.

Own GTM revenue economics and forecasting: build capacity/productivity and pipeline-to-ARR models, analyze GTM unit economics (CAC, LTV, payback), partner with CRO/RevOps/Marketing, support pricing/packaging, and prepare board-level GTM analysis and scenario modeling to guide growth investments.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Bridge enterprise customers' legacy BI to Hightouch by reverse-engineering complex marketing reports, building reusable reporting frameworks, engineering and documenting semantic/context layers, ensuring accurate SQL generation, and training non-technical marketers while collaborating cross-functionally to deliver reliable, idempotent AI-driven analytics.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

Own growth marketing for Ad Studio: launch and optimize paid channels (LinkedIn, Meta, Google), create lead magnets, run webinars, build funnel reporting (CPL, conversion, pipeline), and iterate like a founder to drive pipeline and revenue for a B2B SaaS AI product.

Build outbound motion for Hightouch Ad Studio by prospecting performance marketers, creative and brand teams via calls, email, LinkedIn, and integrated campaigns. Research target accounts, craft personalized messaging tied to creative pain points, and develop the outbound playbook, processes, tooling, and strategies to drive demos and monthly goals.

Work with enterprise marketing teams to design and ship on-brand AI-generated ad creatives. Lead prompt engineering across image and video models, consult on brand guidelines, run A/B tests and optimize performance, and provide product feedback to shape AI creative tooling and adoption.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

Hightouch seeks an Enterprise Account Executive to manage high-value enterprise accounts, drive sales, and collaborate with cross-functional teams to enhance customer experience.

The Forward Deployed Marketing Data Scientist will work with AI customers and engineering teams to optimize AI-driven marketing campaigns through data analysis, diagnostics, and communication of insights to stakeholders.