Jobs at Hightouch

Develop and optimize distributed systems for syncing customer data, focus on scalability, reliability, and performance for global clients.

Lead an engineering team building an Agentic Marketing Platform: roadmap and deliver major features, improve execution velocity and reliability, recruit and grow engineers, and build systems for content generation (foundation models), context management, insights, and orchestration with ad and lifecycle platforms.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Lead and grow the Customer Studio engineering team to deliver major product features, improve execution pace, hiring, reliability, and incident management. Drive data-warehouse performance optimizations, real-time audience syncing (CDC), analytics/experimentation, and integrate generative AI to improve user workflows while mentoring engineers and collaborating on roadmap and recruiting.

Lead development of AI-assisted engineering tooling and infrastructure so agents can autonomously run in cloud dev environments, access CI/CD and internal systems, execute tests, and improve developer productivity through integrations, documentation, and enablement.

Lead and mentor a team of Solutions Engineers, ensuring exceptional customer experiences and collaboration with AEs. Develop technical expertise in data activation and integration platforms, delivering tailored demonstrations and solutions for clients.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

You will audit GTM workflows, design AI workflows, maintain AI context layers, train teams on AI tools, and integrate solutions within RevOps.

Lead creative for enterprise email lifecycles by translating brand guidelines into agentic AI workflows, producing on‑brand email creative, running A/B tests to drive performance, and shaping product and playbooks to scale email quality across customers.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Hightouch seeks an Enterprise Account Executive to manage high-value enterprise accounts, drive sales, and collaborate with cross-functional teams to enhance customer experience.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

The Software Engineer will work on high-throughput streaming systems, scaling infrastructure to manage billions of events, ensuring low-latency and high performance while delivering projects from start to finish with significant ownership.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.