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Drive Value-Added Services (VAS) sales and customer experience across a region. Coach and develop sales associates, execute training and local promotions, analyze sales performance, recommend improvement actions, ensure regulatory and corporate policy compliance, and serve as primary VAS liaison to management. Onsite in Charlotte, NC or Philadelphia, PA.
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Design, build, and scale end-to-end full stack features and microservices. Lead architecture and system design, implement cloud deployments and CI/CD, ensure performance, security, and reliability, and mentor junior engineers.
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Support and train Account Representatives, provide backup coverage, conduct monthly audits, administer workflow and reporting, coordinate strategic marketing initiatives, assist with new account setups in sales systems, mentor staff, manage team inbox response, and perform assigned special projects to improve processes and customer service.
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Lead product portfolio strategy for rideshare mobility services by developing pricing, fleet, and customer-segmentation frameworks; use data and forecasting to identify TAM and profitability opportunities; run pilots, collaborate cross-functionally, and present strategic recommendations to senior leadership.
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Lead end-to-end execution of enterprise-critical initiatives across fleet, digital, technology, and operations. Align cross-functional teams, define scope/KPIs, manage roadmaps and dependencies, accelerate decisions, track measurable financial impact, and develop future leaders to sustain transformation.
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Senior CRM systems full stack engineer to design, develop, integrate, and maintain Salesforce and Salesforce Marketing Cloud solutions. Build ETL pipelines, AWS microservices, and integrations, provide tier-3 support, lead testing/UAT, document requirements, and train teams while ensuring code quality and deployment processes.
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Lead end-to-end machine learning and advanced analytics projects: frame problems, build and deploy predictive/prescriptive models, design ETL pipelines, create dashboards and A/B test metrics, and deliver actionable insights to business stakeholders to improve fleet, pricing, and ridesharing products.
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Organize and facilitate new-hire onboarding: communicate with candidates, schedule initial employment days, monitor background checks and documentation, troubleshoot onboarding issues, and coordinate with Talent Acquisition, HR, Compliance, and Operations to ensure timely, accurate, and efficient onboarding.
