Jobs at ePlus

Support on-site vendor technicians by managing status communications, first-level escalations, deliverables review, task tracking, and project reporting. Assist Project Managers with documentation, process improvements, meeting attendance, weekly status reports, and coordination across teams to ensure schedules and SLAs are met.

Provide expert-level service-provider network and systems support in a Managed Services Center. Deliver full lifecycle solutions (design, implementation, troubleshooting), own incidents end-to-end, participate in on-call rotation, lead technical projects, document work in ticketing systems, and collaborate with clients and internal teams to resolve complex networking issues.

As a Sales Support Representative, you'll manage orders, assist customers, and develop vendor relationships while supporting the sales team.

The Managed Services Coordinator supports operational and administrative functions, manages customer billing, validates financial accuracy, and maintains project records while ensuring process adherence.

The Account Executive engages in sales and account management, builds customer relationships, and develops strategies to drive revenue, mentoring junior sales team members in the process.

The Renewals Lead will manage and renew a book of services, work with sales teams, engage clients, and achieve sales goals. Responsibilities include facilitating renewals strategies, maintaining relations, and executing campaigns.

The role involves leading a team to design and implement Identity and Access Management solutions, supporting technical sales, and engaging with clients to modernize security systems.

Provide second and third level support for Cisco collaboration systems, troubleshoot issues, mentor staff, and improve technical documentation and processes.

The Senior Tax Accountant prepares income tax returns, conducts research on tax laws, advises on tax strategies, communicates with agencies, and maintains accurate tax records.

Design and implement IT Data Center Solutions, assist sales teams, troubleshoot complex issues, lead engineering projects, and maintain advanced certifications.

The Lead Technical Architect will lead a team, design IT solutions, manage vendor relationships, and ensure project quality. Responsibilities include training, team management, and client engagement.