Jobs at Daymark Recovery Services, Inc.

Provide person-centered case management for students referred by Davidson County Schools: connect school staff with community resources, make and follow up on referrals, monitor progress, document outcomes, and support quarterly data reporting. Manage a voluntary, time-limited caseload (about 30 clients annually).

Oversee and lead all FBC nursing staff, ensure patient care quality and regulatory compliance, develop nursing policies and goals, coordinate pharmacy, provide 24/7 consultation, participate in quality improvement, budgeting, and provide direct nursing coverage when needed.

Provide front-desk and administrative support for a behavioral health center: schedule appointments, maintain records, perform data entry for billing and benefits, answer phones, ensure HIPAA and Medicaid/Medicare compliance, and assist clients with resources and fee-setting.

Design, build, and maintain advanced logic-driven EHR forms and documentation workflows. Collaborate with clinical teams to improve data capture, support quality reporting and compliance (UDS/HEDIS/MIPS), test/refine form logic, maintain version control, and lead form development projects as assigned.

Provide administrative and center support including scheduling appointments, preparing records, data entry, filing and releasing protected health information, answering phones, assisting clients with benefits and fee setting, and ensuring compliance with Medicaid/Medicare and HIPAA. Supports billing/documentation and may occasionally oversee staff.

Provide administrative and front-desk support at a behavioral health service site: scheduling, data entry, records preparation, filing, phone/customer service, billing support, and ensuring compliance with Medicaid/Medicare and HIPAA.

Supervise non-clinical center staff and oversee administrative operations including staffing, budgeting, billing, records, facility maintenance, and compliance. Support Center Director in productivity, policy enforcement, reporting, and financial processes.

Provide administrative and center support including scheduling, data entry, filing, documentation, billing, phone-based customer service, preparing daily records, handling protected health information, and ensuring HIPAA, Medicaid and Medicare compliance.

Provide administrative and center support for a 24-hour residential recovery service: scheduling, filing, data entry, billing, answering phones, assisting clients with benefits and resources, and ensuring compliance with Medicaid/Medicare, HIPAA, and agency policies. Positions may be full-time, part-time, or PRN.

Provide administrative and customer-service support at a 24-hour residential behavioral health site. Responsibilities include scheduling, data entry, filing and releasing protected health information, answering phones, assisting clients with benefits and billing, and ensuring compliance with HIPAA and Medicaid/Medicare regulations. May periodically supervise staff under the Practice Manager.

Provide administrative and customer-service support at a 24-hour residential behavioral health center, including scheduling, data entry, filing, billing, phone triage, and strict HIPAA and regulatory compliance.

Develop and maintain NextGen EHR forms, workflow logic, and lightweight .NET/MVC C# tools. Write validation and integration logic, participate in testing, support Helpdesk, and train staff to improve clinical documentation, compliance, and data integration.

Supervise Tailored Care Management (TCM) specialty teams, ensuring clinical oversight, regulatory compliance, staffing, documentation and billing accuracy. Provide mentoring, training, performance monitoring, hiring support, and serve as liaison with program leadership to maintain quality care coordination for behavioral health and substance use populations.

Provide nighttime administrative and center support for a mental health/substance abuse clinic: scheduling, data entry, filing, billing support, phone and customer service, HIPAA-compliant handling of protected health information, and occasional staff oversight.

Design, implement, and maintain BBP/NextGen automated workflows to improve billing and revenue cycle efficiency. Develop and test BBP tasks, monitor execution logs, troubleshoot errors, collaborate with billing and IT teams, analyze billing data, document configurations, and support system upgrades and validation.

Manage and optimize self-hosted NextGen EHR and PM databases, perform SQL Server upgrades and migrations, tune performance, maintain EDI/HL7 interfaces with HIEs, hospitals, labs, and payers, and support other organizational databases including backup, restore, and disaster recovery procedures.

Maintain centralized state and LME data sets (e.g., NC-TOPPS, e508), perform internet-based data entry, coordinate data tracking and follow-up with clinical staff, and provide help desk/IS support and parameter file maintenance.

Supervise and manage the Tailored Care Management (TCM) Engagement Team, ensuring clinical quality, regulatory compliance, staffing, training, documentation, billing accuracy, and performance monitoring. Provide clinical direction, mentoring, hiring input, and liaison support with program leadership and other departments.

Provide administrative and center support including scheduling, filing, data entry, intake and billing assistance, phone/customer service, and maintaining HIPAA, Medicaid and Medicare compliance for a mental health and substance abuse services site.

Provide front-desk and administrative support for a community mental health site: schedule appointments, prepare and maintain records, enter consumer data, assist with billing and benefits inquiries, answer phones, ensure HIPAA and Medicaid/Medicare compliance, and support client services and office operations.