CVS Health
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CVS Health Work-Life Balance & Wellbeing
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's the work-life balance like at CVS Health?
Strengths in wellbeing resources, time-off benefits, and remote options are accompanied by persistent pressures from understaffing and fast-paced retail pharmacy operations. Together, these dynamics suggest a mixed work-life experience that varies by role and location, with corporate settings generally more manageable than frontline pharmacy environments.
Positive Themes About CVS Health
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Mental Health Support: Confidential counseling for stress and anxiety and a digital mental health hub provide accessible care, including 24/7 text and video options. Partnerships like Thrive supply tools for stress reduction and productivity.
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Remote or Hybrid Flexibility: Roles within Aetna and certain corporate areas offer virtual or work-from-home arrangements that ease commuting and enable self-management. Remote options in customer service and other functions provide additional flexibility where available.
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Time Off Access: Paid parental leave, PTO, holidays, and backup care support family needs and time away. Managers in some areas accommodate schedule adjustments, helping balance personal commitments.
Considerations About CVS Health
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Workload or Staffing: Understaffing in retail and pharmacy settings leads to backlogs, missed breaks, and employees covering multiple tasks at once. Limited hours allocated to stores and increased volume from nearby closures intensify pressure on frontline teams.
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Time Pressure: The pace is frequently described as extremely fast, with high prescription volumes, vaccination surges, and constant interruptions. Corporate metrics and patient demands compress time, making even routine days feel rushed.
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Wellbeing & Mental Health Challenges: Chronic stress and burnout are evident in frontline roles, including “stressed beyond measure” in pharmacy settings. Safety incidents, patient conflict, and perceived lack of support from higher-ups compound strain on wellbeing.
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