Jobs at CPI Security Systems

The Customer Support Advisor will provide exceptional service by resolving customer inquiries about security systems and products, utilizing various communication platforms.

Hands-on security engineer responsible for detection, triage, investigation, incident response, remediation, and continuous improvement across endpoint, identity, email, network, cloud, and hybrid environments. Tune SIEM/EDR, reduce false positives, develop IR playbooks, partner with IT to remediate root causes, and support vulnerability management and risk-based decisions.

The Corporate Controller oversees the accounting department, manages financial operations, ensures compliance, prepares reports, and drives financial strategies with a focus on continuous improvement.

Lead data architecture and hands-on engineering to build a cloud data warehouse on Snowflake using Data Vault 2.0 and dbt. Design standards, implement ETL/ELT pipelines with Python and SQL, ensure data quality and governance, mentor engineers, and support on-prem to cloud migration.

Manage front desk operations, greet visitors, answer calls, support administrative tasks, and ensure a welcoming office environment.

The Customer Retention Specialist will provide excellent customer service, resolve disputes, retain customers, improve retention rates, and ensure customer satisfaction with empathy and professionalism.

The Sales Advisor sells security and automation products through incoming calls, engages in upselling, maintains customer records in Salesforce, and ensures excellent customer care.

The Senior UX Designer will create user-friendly digital experiences across multiple platforms, improving customer journeys and conversion rates while collaborating with various teams and conducting UX research.

Design and operate secure CI/CD pipelines and cloud infrastructure for Salesforce and cloud-native services. Embed automated security gates (SAST/DAST/SCA, IaC scanning), container hardening, and secrets detection. Own release engineering, Terraform IaC, container orchestration, incident response, tooling support, and collaborate with security and engineering teams to improve delivery, reduce alerts, and ensure secure deployments.

The HR Data & Systems Specialist administers UKG, ensures data accuracy, provides HR support, develops reports, and enhances HR systems.

Lead marketing analytics strategies, develop measurement frameworks, optimize campaigns, and provide insights to improve marketing performance and ROI.

Lead enterprise learning strategy, onboarding, LMS oversight, talent reviews, leadership coaching, and training operations. Partner with business leaders to design and deliver learning programs, enable product and system launches, manage a direct report, and run high-potential and leadership development initiatives to improve performance and bench strength.

Serve as trusted HR partner supporting onboarding, engagement, reporting, employee relations, performance management, HRIS data accuracy, analytics, and strategic HR initiatives in partnership with business leaders and HR team.

The Director of FP&A will lead budgeting, forecasting, and financial reporting while partnering with leaders and enhancing finance functions through technology and analytics.

Provide business-oriented legal support across the company, focusing on drafting, reviewing, negotiating commercial contracts, supporting corporate transactions, advising internal teams, managing contract lifecycle, assisting governance and compliance, and helping manage litigation and legal risk.

Lead and coach a team of Customer Support Advisors in an in-office call center. Manage daily floor operations, staffing, triage, KPIs, escalations, performance reviews, coaching, and employee resources while supporting complex technical customer issues and fostering a positive team environment.

The Events & Community Coordinator executes community events and sales activations, managing logistics, timelines, vendor coordination, and post-event follow-up while collaborating with marketing, sales, and HR teams.