Teams at Brightspeed

Drives fiber expansion and revenue growth by developing strategic partnerships with developers, builders, property owners, multifamily groups, and management companies. Manages the full consultative B2B sales cycle, including prospecting, presentations, ROI development, negotiations, contract closing, forecasting, and implementation coordination. Partners with internal engineering, construction, finance, legal, marketing, operations, and customer success teams to deliver broadband deployments across residential and new-build communities.

Leads operational technology strategy, business requirements, UAT, release readiness, process improvement, and order-flow governance for Sales, Care, and Customer Success. Oversees more than 40,000 monthly customer orders, enterprise war-room coordination, fallout reduction, root-cause analysis, operational reporting, and cross-functional issue resolution. Manages technology and order operations teams while driving automation, customer experience improvements, fulfillment efficiency, and substantial cost savings.

Acquire new small enterprise customers and drive revenue through inbound leads, web conversions, outbound prospecting, and full-line product sales. Qualify leads, identify decision-makers, understand customer needs, present solutions, overcome objections, and manage proposals, contracts, sales funnel updates, and monthly goals. Build lasting customer relationships, monitor competitors, and collaborate internally to ensure smooth sales processes.