Jobs at AvidXchange

Supports suppliers by resolving inquiries, educating them on electronic payment solutions, and providing consultative guidance to improve retention and revenue. Manages low-dollar accounts, handles escalations, identifies trends, collaborates cross-functionally on issue resolution, and recommends process improvements. The role requires strong communication, organization, problem-solving, analytical, and relationship-management skills, along with proficiency in Microsoft Office and Salesforce.

Leads and coaches a BDR team to generate qualified sales opportunities, improve prospecting performance, and meet productivity KPIs. Responsibilities include training, hiring and onboarding, performance management, process improvement, account development, outbound messaging, opportunity qualification, reporting, and collaboration with sales, marketing, content, and analytics teams.

Develops capacity, business scenario, and forecasting models to optimize resource levels, costs, quality, revenue, and operational performance. Partners with Finance, HR, Workforce Management, Data Analytics, and Operations leaders to define KPIs, analyze data, conduct root-cause analysis, improve planning accuracy, and support monthly operating reviews and strategic decisions.

Own partner go-to-market operations by developing launch playbooks, managing intake workflows, coordinating cross-functional execution, conducting market and competitive research, maintaining sales enablement materials, and tracking GTM KPIs. The role supports buyer and partner GTM strategists through dashboards, reporting, actionable insights, and scalable processes that improve launch performance, content adoption, win rates, and enablement usage.

Leads AvidXchange’s B2B growth marketing function, developing integrated, account-based campaigns across email, events, webinars, social, direct mail, and nurture programs. Manages campaign and demand generation teams, partners with Sales and marketing functions, oversees budgets, and uses funnel metrics, reporting, and testing to improve pipeline quality, velocity, conversion, and attributable revenue.

Lead the SRE technical product strategy, roadmap, backlog, and delivery of reliability capabilities. Define and optimize SLIs and SLOs, support incident management, disaster recovery, performance testing, and chaos engineering initiatives, and ensure compliance with relevant standards and security protocols. Gather stakeholder feedback, analyze product and reliability metrics, and use data-driven insights to prioritize features and measure roadmap value. Collaborate across the SRE organization to improve product reliability and address customer and stakeholder friction points.

Provides strategic and operational support to the Chief Administrative Officer and SVP of Network Solutions. Responsibilities include complex calendar management, executive communications, meeting and event coordination, project and program leadership, reporting, travel planning, expense reconciliation, process improvement, and cross-functional alignment. The role requires discretion, sound judgment, strong organization, proactive problem-solving, and the ability to manage sensitive information and competing priorities in a fast-paced environment.

Leads strategic partnership development with financial institutions, from prospecting and opportunity assessment through complex negotiations, contracts, and closing. Builds executive relationships, develops partnership strategies and financial models, and coordinates sales, marketing, legal, product, engineering, and onboarding teams to create growth opportunities and expand revenue through new financial institution channels.

Conduct high-volume outbound calls to suppliers, educate them about AvidXchange products and services, use consultative sales techniques to influence decision-makers, manage the sales pipeline, meet quotas, and maintain strong supplier relationships. The role requires accurate CRM and activity management, professional communication, collaboration, and the ability to work independently in a fast-paced environment.

Sets technical direction for a payments platform while remaining hands-on in software development, architecture, AI-first engineering, and system design. Leads scalable, secure, cloud-native solutions using distributed systems, event-driven architecture, and modern DevOps practices. Develops AI-based solutions, improves delivery pipelines, reviews code, mentors senior engineers, and collaborates with Product, Operations, Architecture, and Engineering teams. Ensures performance, observability, testing, security, and payment compliance across the application lifecycle.

Own GTM operations for partner and buyer initiatives, including launch playbooks, intake workflows, market and competitive research, enablement assets, cross-functional execution, dashboards, KPI tracking, and performance reporting. The role supports GTM strategists by translating strategy into organized execution, maintaining current sales tools and training, and surfacing insights that improve launches, adoption, win rates, and partner and buyer growth.

Leads a four-person Revenue Operations team supporting GTM planning, quota setting, capacity modeling, sales compensation, forecasting, pipeline reporting, and unified data analytics. Owns Power BI reporting, GTM data models, KPI definitions, data quality, and recurring insights for Revenue and Marketing leadership. Partners cross-functionally with Sales, Marketing, Customer Success, Finance, Talent, Data Engineering, and RevOps Systems while coaching analysts and improving AI-enabled workflows.

Leads enterprise data platform architecture and modernization, including migration from Azure SQL Server to Databricks, Lakehouse design, Kafka streaming, Spark optimization, governance, reliability, and CI/CD. Enables AI and agentic data capabilities through governed Delta tables, feature stores, vector stores, RAG pipelines, and Databricks tools. Defines engineering standards, security, disaster recovery, and observability practices while mentoring engineers and partnering cross-functionally on scalable data solutions.

Owns strategy and execution of account-based marketing campaigns for existing customers, driving upsell and expansion revenue. Manages integrated campaigns across email, direct mail, digital, webinars, events, and nurture programs; partners with sales, account management, customer success, product marketing, and content teams. Forecasts performance, tracks pipeline and revenue KPIs, manages campaign platforms, conducts testing, and optimizes program effectiveness.

Leads enterprise budgeting, forecasting, long-range planning, financial modeling, executive and board reporting, and performance analysis. Partners with senior leaders on growth, profitability, capital allocation, and operational efficiency. Modernizes FP&A processes, data infrastructure, planning tools, business intelligence, and AI capabilities. Oversees forecasting accuracy and data quality while leading, coaching, and developing a high-performing FP&A team. Supports preparation for a future business sale.

Leads AvidXchange’s Business Development and Sales Development organization of approximately 60 professionals. The role drives pipeline growth through outbound and inbound prospecting, builds scalable processes and playbooks, develops leaders, establishes performance metrics, and partners with Sales, Marketing, and Revenue Operations. The Senior Director will transform the outbound pipeline motion, implement automation and AI-enabled technologies, optimize qualification processes, and support company revenue objectives.

Manage and grow relationships with suppliers, promote and onboard them onto AvidXchange payment and AP automation solutions, drive supplier adoption and satisfaction, meet sales or adoption targets, and coordinate with internal teams to resolve supplier issues.

Develop full life-cycle applications within Agile teams: translate requirements into features, write and optimize secure code, design to architecture standards, create unit tests, and debug/resolve software issues to ensure performance and security.

Make outbound calls to finance decision-makers to generate interest, qualify leads, opt-in prospects, and schedule introductory meetings for the Sales team. Meet daily call and opportunity quotas, support multiple sales channels, and collaborate with Marketing and Sales.

Perform outbound prospecting, build relationships, qualify leads, and set meetings to drive new business opportunities while representing AvidXchange's AP automation solutions.