Jobs at AT&T

Leads and develops a telecom sales team, oversees performance and quota attainment, creates sales strategies, manages territories, expands accounts, and handles key client relationships and complex negotiations. The role includes coaching, mentoring, resource allocation, performance optimization, and influencing hiring, disciplinary, and promotional decisions.

Handles high-priority customer escalations from the Office of the President, including billing issues, complaints, fraud, social engineering, and security threats. Investigates complex cases, resolves technical support and claims issues, documents outcomes, ensures policy and regulatory compliance, collaborates with security, legal, asset protection, and account teams, and may deliver fraud training and improve cyber-event readiness.

Designs, implements, and optimizes advanced technical sales solutions. Provides subject-matter expertise, customer consultation, product demonstrations, technical training, troubleshooting, and integration support. Manages deployment projects, leads technical discussions, collaborates with architects and development teams, documents solutions, and supports sales plans. Conducts customer visits, manages complex sales opportunities, meets quotas, and mentors less experienced peers.

Leads risk response activation and assurance across data, technology, and workforce management risks. Converts validated risks into remediation, compensating control, or risk acceptance pathways; validates evidence and control effectiveness; assesses residual risk; and strengthens governance and issue resolution. The role coordinates complex remediation initiatives across cybersecurity, technology, audit, data governance, and business teams, while applying AI and ML techniques in cybersecurity contexts.

Own a local territory and acquire new small and mid-sized business customers through prospecting, cold calling, networking, appointments, and field visits. Identify customer needs, recommend AT&T solutions, manage the full sales cycle from discovery through close and implementation handoff, maintain Salesforce activity and pipeline updates, and meet sales quotas. The role requires outside acquisition sales experience, strong negotiation skills, business acumen, and reliable transportation.