Top Operations & Support Jobs in Charlotte, NC

The Home Equity Processing Manager trains and manages the processing team, ensuring loans are processed timely while maintaining high customer service. Responsibilities include interview potential candidates, handle escalations, provide coaching, and communicate with upper management on training needs.

The Business Operations Manager will support crypto offerings by driving strategy, managing projects, performing data analyses, and optimizing reporting processes.

The Post Closing Specialist is responsible for reviewing loan documents for accuracy, submitting loan packages, maintaining compliance, and resolving discrepancies in post-closing documentation.

The Senior Staff AML First Line of Defense Specialist will oversee the implementation of Anti-Money Laundering policies, working cross-functionally to enhance compliance measures and technology solutions, ensuring regulatory adherence and risk mitigation.

The Loan Setup Analyst manages appraisal orders and FHA/VA documents, ensuring compliance with TILA/RESPA laws while supporting loan processing teams.

Support People Team Executives by managing complex calendars, coordinating travel, organizing events, managing expenses, and assisting in special projects while ensuring effective communication and relationships with stakeholders.

The Physical Security Manager oversees all physical security operations, manages vendors, leads investigations, and ensures the safety of personnel and assets while coordinating with law enforcement.

The Operations and Supplier Testing Analyst supports risk management by conducting oversight testing, identifying gaps, analyzing test data, and collaborating with stakeholders to improve testing processes.

The Manager, Invest Operations leads a team of Investment Specialists, managing operations and ensuring exceptional service for SoFi Invest members while driving process improvements.