Top Operations & Support Jobs in Charlotte, NC

The Senior Director, Servicing Strategy leads operational strategy, ensuring compliance, enhancing member experiences, and driving performance through process improvement and vendor management.

The Home Loan Servicing Specialist oversees loan servicing compliance, conducts analyses, collaborates with servicers, and ensures accurate reporting and operational improvements.

The role involves managing mortgage servicing vendor relationships, ensuring compliance, overseeing servicer activities, and leading a servicing oversight team while maintaining clear communication with internal and external stakeholders.

The Home Equity Processing Manager trains and manages the processing team, ensuring loans are processed timely while maintaining high customer service. Responsibilities include interview potential candidates, handle escalations, provide coaching, and communicate with upper management on training needs.

The System Administration Analyst manages and optimizes workforce management systems, ensures system reliability, handles technical issues, and supports operations and analysts.

The Loan Funding Specialist is responsible for reviewing mortgage closing documents, ensuring funding conditions are met, and coordinating the timely disbursement of loan funds. This role requires strong attention to detail, communication skills, and the ability to prioritize tasks in a fast-paced environment.

Support People Team Executives by managing complex calendars, coordinating travel, organizing events, managing expenses, and assisting in special projects while ensuring effective communication and relationships with stakeholders.