Manage a pipeline of 30–50 home equity loan applications, communicating with borrowers, loan officers, underwriters, and third parties to gather documentation, ensure completeness, and meet closing and lock deadlines while maintaining mortgage guideline compliance.

Coordinate collection, ordering, tracking, and review of condominium project documentation to support mortgage approvals and closings. Liaise with loan officers, underwriting, title companies, HOAs, and property managers; process payments; monitor outstanding conditions; escalate eligibility concerns; maintain compliance with agency and investor requirements; and identify process improvements.

Review and prepare mortgage closing documents and packages, schedule closings with borrowers, reconcile and approve Closing Disclosures, coordinate with title/settlement partners and internal teams, manage a mixed loan pipeline to meet production and regulatory requirements, and maintain accurate loan origination system records.