Top Operations & Support Jobs in Charlotte, NC

The Home Equity Loan Processor assists applicants by reviewing and processing home equity loan applications, ensuring documentation is accurate and complete. Responsibilities include managing a pipeline of loan applications, maintaining communication with clients and internal teams, and adhering to mortgage guidelines.

Support refinance loan closings from scheduling through post-disbursement reconciliation. Communicate with borrowers, title companies, and internal teams; ensure Closing Disclosures, fees, escrow, and payoff items are accurate; enter and maintain closing data; monitor ALTA reconciliation and resolve issues to ensure compliant, timely closings.

Manage the mortgage processing team, ensuring adherence to guidelines and training staff. Handle escalations, resolve loan quality issues, and conduct performance reviews.

Lead strategic and operational functions for fraud and disputes operations. Oversee compliance, team development, process improvement, and manage vendor relationships.

The Card Platform Manager oversees credit card operations, manages Fiserv system parameters, leads platform implementations, and ensures compliance across business functions and processes.

The Executive Assistant supports the Global Operations Team with executive calendar management, meeting logistics, travel coordination, and stakeholder communication, ensuring efficient operations execution.

Coordinate and schedule mortgage loan closings, ensure Closing Disclosures are delivered and acknowledged, communicate with borrowers and title partners, reconcile post-disbursement ALTA documentation, and support closing operations to ensure timely, compliant loan closings.

The Mortgage Processor reviews and manages loan applications, ensuring accuracy and timely communication with all parties involved while maintaining a pipeline of loans.