Top Hybrid Jobs in Charlotte, NC

Handle inbound sales calls and warm leads to consult customers on insurance needs, recommend appropriate Property & Casualty coverages, and close policies. Participate in paid remote training and licensing, work scheduled shifts (including weekends), maintain a professional home workspace with wired high-speed internet, and meet performance goals through customer-focused selling.

Support fraud and claims operations by investigating account takeover cases, authenticating customers, making case decisions using multiple systems, escalating risks, mentoring junior staff, and recommending process improvements to prevent fraud and improve customer experience.

Support the lifecycle of institutional trade flows and manage client onboarding, cash payments, funding, custodial operations, securities settlement, structured loan ops, and general ledger reconciliation. Lead and participate in moderately complex initiatives, drive process improvements and risk controls, resolve confirmation/ISDA issues, mentor analysts, and collaborate across teams to deliver operational solutions and meet functional project deliverables.

Handle complex fraud and claims cases in account takeover operations: authenticate customers, investigate and decide on claims using multiple systems, deescalate sensitive interactions, mentor junior staff, identify process gaps, and recommend improvements to mitigate risk and improve customer experience.

Manage and enforce rate lock policies, process rate locks and re-prices, ensure loan pricing accuracy, perform data entry, monitor investor locks and robotics reports, handle lock-related exceptions and escalations, support disclosures and fee accuracy, and train new teammates.

Lead design and delivery of a scalable Operations learning ecosystem, from onboarding to product launch readiness. Build AI-enabled, data-driven curricula and knowledge management, mentor senior managers, oversee training administration, measure impact on FCR/CSAT/NPS, and align programs with enterprise L&D.

Lead design and delivery of enterprise-scale generative AI and agentic systems: define architecture, integrate foundation models, build cloud-native infrastructure and MLOps pipelines, orchestrate workflows and integrations, mentor teams, and guide solutions from concept to production.

The Lead Supervisor I at Coach will maintain a strong leadership presence, coach team members, analyze sales data, and ensure an exceptional customer experience while supporting business operations and team compliance with company policies.

The Director leads strategy and execution for corporate events, managing a team to enhance engagement and alignment with company values while overseeing budgets and logistics.

The Field Sales Facilitator develops and executes sales training programs, ensures sales team proficiency in processes, and partners with leaders for material creation and performance evaluation.

Investigate, evaluate and resolve complex liability claims against Lowe's, gather information, negotiate settlements, and ensure compliance with laws and policies.

Manage end-to-end RFP responses for treasury, commercial card, and healthcare payment solutions. Write, edit, and proofread client-focused proposals, translate technical details for stakeholders, coordinate subject matter experts and graphics, and submit reusable content to a content management team. Support sales with consultative advice and research to drive strategic client growth.

Support payer operations and transformation client engagements through research, data analytics, process improvement, and change management. Assist senior staff to develop and implement operational strategies, align stakeholders, measure performance, and drive efficiency within health services.

Perform technology and cybersecurity audits of cloud implementations, application controls, and third-party management. Execute test procedures, perform risk assessments, document findings, leverage data analytics, communicate issues and recommendations, and follow up on remediation. Build relationships with stakeholders and continuously develop technical audit skills.

Lead Customer Success strategy and execution to ensure outcome-based value realization, reduce churn, improve retention, and enable expansion. Build segment-specific playbooks, orchestrate cross-functional teams (Sales, Delivery, Support, Ops), own renewal readiness, executive customer engagement, and KPIs (GRR, NRR, CSQLs, health scores). Hire, develop, and scale the Customer Success organization and governance.