Top Hybrid Jobs in Charlotte, NC

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty coverages, and convert prospects into policyholders. Complete paid licensing and sales training, provide customer-focused service, meet sales goals, and work a weekday and weekend schedule remotely while maintaining required home-office and internet standards.

Supports financial planning and analysis through quarterly forecasts, annual budgets, long-range plans, scorecards, financial modeling, root cause analysis, and business cases. Partners with cross-functional teams to provide insights and recommendations that improve business performance. Maintains planning tools, compiles data, supports senior analysts, and contributes to process improvements in a matrixed organization.

Leads the architecture, development, and operation of a scalable AI/ML platform supporting deep learning, LLMs, agentic AI, MLOps, and LLMOps. Optimizes compute and storage resources, builds reusable APIs and frameworks, manages data pipelines, and establishes deployment, monitoring, evaluation, governance, security, and responsible AI standards. Provides technical leadership, mentors engineering and data science teams, and drives cross-functional platform improvements.

Analyzes digital brand performance and customer behavior to improve online assortment, content, search, conversion, fulfillment, pricing, and promotions. Partners with suppliers, merchants, and cross-functional leaders to develop strategic plans, optimize customer experiences, address online SKU issues, provide reporting and competitive insights, and lead execution initiatives. Serves as the subject matter expert for assigned brands and mentors junior analysts.

Investigates commercial fraud and claims involving wire transfers, ACH, payroll payments, account compromise, and other payment activity. Analyzes transactional and relationship data to identify suspicious patterns, trends, anomalies, and emerging fraud schemes. Conducts root cause analysis, recommends risk mitigation and control improvements, collaborates with legal, compliance, risk, and operations partners, and supports fraud prevention initiatives and strategy development.

Leads Trade Service Representatives and supports trade service managers by coaching staff, resolving escalated issues, and providing performance recommendations. Processes letters of credit, documentary collections, and related trade transactions while ensuring regulatory and operational compliance. Supports client retention, referrals, onboarding, platform training, documentation, and complex customer inquiries. Collaborates with internal partners to resolve issues, improve procedures, and manage trade finance risks.

Designs and embeds enterprise technology resiliency strategies across cloud, hybrid, and on-premises environments. The role defines recovery objectives, evaluates critical-service resilience, advises engineering teams on fault tolerance and disaster recovery, leads resilience testing and incident learning, and supports regulatory and risk requirements. It also mentors engineers and influences senior technology leaders on architecture, operational resilience, and technology risk.

Leads Salesforce Marketing Cloud consulting engagements, including solution design, marketing automation implementation, project delivery, campaign performance analysis, client advising, quality review, and team coaching. Manages scope, timelines, deliverables, budgets, and multiple workstreams while translating business requirements into Salesforce solutions and improving customer engagement, conversion, and revenue outcomes.

Provides management consulting services focused on customer experience and business growth. Responsibilities include analyzing client needs, designing customer journey maps, developing customer-centric solutions, conducting journey and segmentation analysis, improving customer service processes, managing CRM data, and evaluating customer satisfaction KPIs. The role involves collaborating with teams and clients, gathering information, identifying patterns, and delivering strategic recommendations.

Leads federal partnership tax compliance for internal firm entities, including reviewing tax calculations, allocations, returns, workpapers, financial data, and filing documentation. Manages team performance, workload distribution, deadlines, and deliverables across compliance cycles. Applies tax research and regulatory knowledge, communicates findings to stakeholders, supports project planning, and identifies process improvements through technology.

Leads logistics analytics and systems projects across transportation, warehousing, inventory, and integrated supply chain operations. Translates operational problems into process, data, and technology solutions; develops SQL analyses, Tableau dashboards, and Python automation; and improves KPI visibility, cost, productivity, service, and data integrity. Coordinates requirements, testing, training, change management, stakeholder communication, and benefits tracking across Logistics, IT, Finance, and external providers.

Supports client onboarding and product implementation for treasury and banking solutions. Executes routine and semi-routine implementation activities, resolves standard queries, escalates unusual issues, analyzes data for insights, and builds trust with clients and stakeholders. The role also contributes to strategic projects, communicates onboarding procedures, and supports timely transitions to the Chase banking platform.

Leads affiliate marketing strategy and partnerships across lending and banking products. Oversees affiliate performance, business development, partner negotiations, forecasting, testing, funnel optimization, technology capabilities, regulatory compliance, and a team of senior professionals. Collaborates with product marketing, business units, finance, risk, data science, engineering, and corporate development to drive channel growth and strategic opportunities.

Manage commercial treasury management products by defining strategy, delivering new features, partnering with technology and design teams, improving customer and associate experiences, and reducing operational risk. The role involves translating business needs into digital products, leading cross-functional teams, strengthening controls, and driving profitable, resilient solutions for commercial banking clients.

Lead modernization of enterprise .NET applications into cloud-native, microservices-based platforms. Define architecture and engineering standards, drive DevSecOps/CI/CD, design scalable GCP/AWS systems, mentor senior engineers, and collaborate with business leaders to align technology investments with customer service and back-office transformation goals.

Leads a team of eight Named Account Executives across the Washington, DC, Raleigh, or Charlotte market. Responsibilities include forecasting, quota attainment, new-logo acquisition, account expansion, coaching, sales enablement, product-focused playbooks, cross-functional collaboration, recruiting, and team development. The role requires strong SaaS sales management experience, technical customer engagement skills, structured sales methodology expertise, and experience with cloud security or hyperscaler ecosystems.