Top Healthtech Jobs in Charlotte, NC

Lead Small Business & Key Account sales for North and South Carolina, developing market business plans, managing sales teams and broker relationships, driving membership, revenue and profitability across medical, specialty and Rx lines, overseeing proposals/RFPs, forecasting, underwriting collaboration, and deploying strategies to improve total cost of care.

Design, implement, and validate data mapping, transformation, and integration solutions for payment integrity. Investigate and resolve complex data quality issues, create mapping specs and documentation, partner with stakeholders, and mentor analysts to improve data quality and automation.

Manage and coach a security operations team responsible for detection, investigation, and incident response. Perform hands-on work designing/tuning detections, operating SIEM/SOAR, leading incident response, improving automation and runbooks, and managing vendor relationships to protect patient and provider data.

Lead and build a new Trust & Safety engineering domain: design and implement systems to detect and mitigate fraud, billing anomalies, and credential abuse. Architect product and operational solutions, mentor engineers, define processes, and deliver scalable, auditable safety tooling across internal and external workflows.

Manage end-to-end onboarding and implementation for strategic accounts, including data feed and integration configuration. Serve as primary customer contact, drive adoption through reporting and analytics, deliver business reviews, manage revenue and strategic initiatives for a book of business, advocate customer needs to product, and collaborate cross-functionally to optimize processes and scale the Customer Success organization.

Lead and develop a multi-channel Member Support team to ensure SLA adherence and high CSAT. Coach agents, handle escalations, analyze metrics, maintain documentation, and collaborate cross-functionally to remove friction and improve member outcomes.

Lead QA for Member Services by building QA framework, auditing member interactions for compliance (HIPAA, clinical, insurance), developing scorecards, running calibration sessions, and driving cross-functional fixes to reduce member friction.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead Pfizer's Rare Disease Health IT strategy and customer engagement with leading health systems in the Southeast. Advise on EHR-enabled tools (CDS, order sets, patient portals), support account teams, influence Health IT strategy and governance, attend HIT conferences, and travel up to 35% to advance population health and care management initiatives.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

You will tackle AI challenges, develop scalable software and collaborate with teams to enhance healthcare navigation using AI solutions.

The Credentialing Specialist will manage provider enrollment and credentialing, optimize workflows, develop SOPs, ensure compliance, and support providers.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.