Top Healthtech Jobs in Charlotte, NC

Manage an assigned book of business, drive revenue growth and renewals, upsell ancillary products, maintain client and broker relationships, support finalist sales presentations and onboarding, and coordinate internal teams to deliver client solutions and satisfaction.

As a Senior Software Engineer, you'll support projects from conception to completion, build and extend React applications, and contribute to Vetcove's platform development.

Lead and grow a customer support team to deliver excellent multichannel CX. Own onboarding, training, performance measurement, process optimization, cross-functional feedback to product and partners, and vendor coordination to scale support operations.

Lead and grow relationships with corporate veterinary hospital consolidators. Serve as primary strategic contact, drive account strategy and growth, collect product feedback, conduct business reviews and on-site meetings, and inform product and company strategy to support partner success.

Lead expansion of mental health access by closing and scaling partnerships with health plans, EAPs, and strategic healthcare partners. Own complex, long-cycle sales processes, engage C-suite stakeholders, drive deal origination and execution, and advocate for the company's care model to increase patient visit volume and improve outcomes.

Design and automate reporting and workflows for financial operations. Analyze and troubleshoot data pipelines, build reports, collaborate with SMEs to remove manual bottlenecks, and own small optimization projects to improve operational efficiency.

Build and scale full-stack systems to improve provider onboarding and supply; design distributed, maintainable services; lead high-priority projects; mentor engineers; integrate AI-assisted and LLM-based features; drive provider-facing product quality and reliability.

Drive enterprise sales by sourcing, developing, and closing partnerships with large health systems. Own full sales cycles, influence executive and multi-disciplinary stakeholders, build account and territory strategies, forecast pipeline, and partner cross-functionally to ensure successful implementations. Regular field travel (up to 75%) and executive presentations required.

Own design, implementation, and optimization of AI-powered support workflows across chat, voice, and email. Automate repetitive tasks, run pilots, monitor KPIs (CSAT, containment, deflection, productivity), establish quality standards, and partner cross-functionally with Product, Engineering, CX, Analytics, and external AI vendors to scale solutions.

Lead and build Headway's payer marketing function: set strategy, craft positioning and narratives, commercialize payer solutions, translate clinical data into commercial proof, enable sales and field teams, run events and competitive intelligence, and measure relationship and commercial impact.

Manage high-volume, full-cycle recruiting for clinical and operations roles: source, screen, interview, negotiate offers, coordinate onboarding, maintain ATS data (Lever), and build long-term candidate pipelines while ensuring compliance and hiring metrics.

Design and scale data pipelines and ML/LLM systems, build agentic automation for pipeline generation and maintenance, improve data monitoring, and collaborate with analysts, product, and ML teams to deliver reliable end-to-end data and AI infrastructure for a high-growth e-commerce platform.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Own and optimize the MarTech stack and marketing automation to drive lead generation, ABM, email, and paid acquisition. Manage HubSpot, Salesforce integrations, WordPress lead capture, Braze journeys, audience segmentation, testing, and reporting. Build dashboards, multi-touch attribution, and provide data-driven recommendations to improve pipeline, conversion rates, and ROI while partnering with Sales, Growth, and Client Success.

As a Senior Software Engineer, you will enhance data pipelines, integrate with EHR systems, and mentor fellow engineers while ensuring scalable and reliable solutions for health technology.