Top Healthtech Jobs in Charlotte, NC

Design, develop, test, deploy, and support enterprise Java applications, REST APIs, microservices, and batch-processing platforms. Lead system design, code reviews, modernization, security, performance optimization, production support, incident resolution, and CI/CD improvements. Collaborate with business, QA, DevOps, and architecture teams while mentoring junior engineers and using approved AI tools to improve development workflows.

Sells digital patient engagement and education programs to physician offices, specialty practices, and health systems within an assigned territory. Responsibilities include prospecting, cold outreach, presentations, relationship development, travel and logistics planning, Salesforce activity tracking, trade show participation, follow-up, and collaboration with sales leadership and internal teams.

Supports sales and upselling by leading product demonstrations, ROI narratives, RFPs, implementation and integration discussions, and client discovery through deal close. Partners with sales, product, marketing, delivery, and vendors to scale commercialization, tailor solutions to healthcare providers and EHR environments, and improve sales engineering productivity and messaging. Requires strong client-facing, analytical, presentation, and problem-solving skills, with 10–20% domestic travel.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Design end-to-end provider tools that streamline therapist workflows, reduce administrative friction, and enable AI-enabled clinical decisions. Lead 0→1 product work, partner with Product, Engineering, Clinical, and Research, and deliver polished, accessible design systems and prototypes.

Develop and maintain scalable Python software, integrations, and web applications. Collaborate with QA, IT operations, analysts, and stakeholders in an Agile/Scrum environment. Design technical solutions, translate workflows into requirements, participate in code reviews and Scrum ceremonies, optimize relational and non-relational database queries, troubleshoot production issues, and improve application performance and security.

Own strategic relationships with major B2B animal health partners, serving as their primary contact. Develop media plans, manage campaign execution, analyze performance data, lead business reviews, create presentations, onboard and train stakeholders, gather requirements and feedback, and identify growth opportunities. Coordinate internal and external teams, maintain timelines, and recommend improvements that increase partner value and campaign performance.

Lead financial decision-making for provider and patient growth engines. Own the revenue model, forecasting, capital allocation, unit economics, annual planning, monthly forecasting, and GTM headcount and capacity planning. Build and lead the GTM Finance function, including hiring, coaching, analytical infrastructure, dashboards, reporting, and AI-enabled workflows. Partner with business leaders to evaluate CAC, LTV, payback, channel performance, and growth investment decisions.

Owns new business development and enterprise sales cycles with large health systems. Builds executive relationships, develops account and territory strategies, presents business cases, negotiates contracts, forecasts pipeline, and closes strategic partnerships. Collaborates with Product, Marketing, Finance, Legal, Solutions, and Client Success teams while traveling frequently to meet clients and attend industry events.

Analyze and optimize drug pricing using data-driven models, dashboards, reports, and strategic frameworks. Partner with Sales, Operations, Marketing, Finance, Product, pharmacy partners, and data teams to identify opportunities, define success metrics, improve reporting, and balance pharmacy economics with patient affordability. Serve as a trusted analytical advisor and support backend data development and query optimization.