Top Healthtech Jobs in Charlotte, NC

Manage and grow assigned TPA employer accounts by building multi-level relationships with customers and brokers, driving retention and renewals, creating strategic account plans, upselling ancillary services, leading cross-functional teams, supporting RFPs and implementations, and delivering consultative insights and quarterly business reviews.

Lead end-to-end hiring for clinical and technical roles, proactively source senior and hard-to-fill candidates, advise leaders on market and compensation, use recruiting metrics to drive decisions, maintain Greenhouse data, partner with People Ops/Finance, and deliver an excellent candidate experience.

Lead end-to-end technical integrations with enterprise healthcare customers from pre-sales through production. Scope and deliver architecture, POCs, API integrations, data mappings, and runbooks. Ensure AI/ML features meet regulatory and clinical safety standards, build reusable integration patterns, collaborate cross-functionally, and mentor junior engineers to drive successful go-lives.

Optimize workforce performance for service and clinical operations by forecasting staffing, managing intraday operations for Intake and Clinical RN teams, monitoring productivity and queues, delivering performance reports and insights, identifying improvement and automation opportunities, leading daily operational meetings, and preparing leadership presentations.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Own end-to-end leave administration for U.S. employees: manage intake through return-to-work, ensure compliance with federal/state leave laws, coordinate with third-party vendors and internal teams (Payroll, Employee Relations), maintain records in Rippling, support reporting/audits, and improve leave workflows and employee experience.

Lead Vetcove’s Clinic Purchasing Platform and a ~15-person customer-facing organization via two managers. Own enterprise partner performance, retention, and cross-functional execution with Product, Engineering, Sales, Marketing, and Operations. Drive commercial strategy, account reviews, operational improvements, and executive-facing materials; travel up to 25% for strategic customer engagements.

Lead architecture and development of modern, secure web administration UIs for Imprivata's Identity Configuration Platform. Drive front-end standards, build React/TypeScript applications, integrate with identity protocols (OIDC, SAML, OAuth), mentor engineers, collaborate with product/UX/backend teams, and improve performance, reliability, and maintainability within an Agile environment.

Build and maintain scalable Revenue Cycle Management platforms and internal tooling supporting payments, claims submission, and operational workflows. Design and implement distributed, secure systems, improve reliability and cost-effectiveness, collaborate with engineering, operations, and business stakeholders, lead technical projects, mentor peers, and participate in on-call incident resolution.

Lead RevOps for B2B growth: translate goals into forecasts, models, incentives, and dashboards. Partner with Sales to analyze funnel performance, reconcile top-down and bottom-up forecasts, run pipeline reviews, and improve coverage, capacity, and data quality using spreadsheets, CRM data, and BI tools.

Lead strategy, performance, and execution of a national B2B conference portfolio to drive pipeline growth. Set event tiering, budgets, and ROI targets; align activations with Sales and Executive leadership; run pre/post attendee engagement campaigns; manage vendor relationships, booth design, branding, swag, and on-site logistics. Measure multi-touch pipeline attribution and steward executive deployments.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Sell Pre-Hospital and Transfer SaaS to mid-market and enterprise healthcare organizations. Build relationships with clinical, IT, and operational decision-makers, manage a high-volume pipeline, run virtual and in-person demos, execute consultative value-based selling, close new logos, and expand existing accounts while partnering cross-functionally.