Top Healthtech Jobs in Charlotte, NC

The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.

Own strategic relationships with national broker and consulting firms, build trusted advisor connections, and drive business development into closed distribution and data-licensing deals. The role develops portfolio strategy, contracting targets, metrics, and pipeline; coordinates Sales, Product, Marketing, Client Success, and Operations; and channels consultant insights into go-to-market strategy. Success requires deep employee-benefits expertise, an established senior industry network, executive influence, and accountability for national revenue outcomes.

Own Garner’s cloud reliability strategy across AWS and Kubernetes, including SLOs, observability, incident response, infrastructure automation, cost optimization, and security compliance. Lead complex incident resolution, architect Terraform-based infrastructure, establish deployment and monitoring standards, mentor engineers, and use AI tools to automate operational work. Support high-scale AI/ML workloads while setting technical direction for platform reliability and production quality.

Leads Inato’s marketing organization and strategy, including account-based marketing for enterprise sponsors, integrated sales campaigns, product positioning, go-to-market execution, customer marketing, and advocacy programs. Establishes marketing goals and metrics tied to business outcomes while partnering with Sales, Product, Customer Success, Strategy, and executive leadership. Coaches and develops the marketing team, builds internal product marketing capabilities, and drives measurable pipeline creation, customer expansion, and market differentiation.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Lead and grow a security engineering team to design and operate cloud-native security controls, drive DevSecOps practices, conduct threat modeling and incident response, partner cross-functionally on security roadmaps, and ensure compliance with frameworks (NIST, SOC 2, ISO, etc.). Responsible for vulnerability management, identity and access controls, observability/SIEM, and security automation.

Owns product strategy and roadmap for GoodRx’s pharmacy claims adjudication platform. Defines requirements, prioritizes features, analyzes customer and business data, collaborates with engineering, design, research, analytics, and pharmacy partners, and delivers tools that improve workflows and experiences for retail pharmacies and patients. The role also supports experimentation, documentation, go-to-market planning, stakeholder communications, and occasional travel.

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Leads commercial growth initiatives from concept through traction, including market sizing, business cases, go-to-market strategy, competitive intelligence, and cross-functional execution. Drives executive committee operating rhythms, board preparation, strategic initiative tracking, decision-making, and accountability across Product, Clinical, Marketing, Finance, Sales, and executive stakeholders.

Own product-layer performance for agentic AI systems in healthcare. Design prompting, retrieval, context, memory, tool use, evaluation, escalation, and human-review workflows. Build production-grounded evaluations, diagnose failures, improve accuracy, reliability, latency, cost, and steerability, and approve model changes. Partner with Product and Engineering while maintaining model cards, intended-use guidance, limitations, and failure-mode documentation for safe, transparent deployment.

Investigate, triage, prioritize, diagnose, and resolve technical issues and product bugs for healthcare technology clients. Document findings, communicate priorities, provide status updates, coordinate with product and technical teams on critical issues, translate client needs into technical actions, monitor trends, and improve bug-management processes while delivering empathetic customer support.

Own product strategy, roadmaps, and complex initiatives for veterinary software platforms. Translate customer feedback and data into prioritized improvements, define KPIs, lead cross-functional execution, write product requirements, oversee QA, and drive launches and adoption. Partner with engineering, design, data, onboarding, support, veterinary clinics, and pet parents while mentoring junior product managers and influencing stakeholders. Focus on scalable, reliable products that improve user experience, efficiency, retention, and revenue.

Build Sailor Health’s foundational data platform from scratch. Responsibilities include developing Snowflake and dbt pipelines integrating EHR, CRM, and communications data; creating data-powered web applications; automating clinical and billing workflows with Python; analyzing therapy transcripts and patient data using AI and machine learning; tracking clinical outcomes; and designing scalable data architectures in collaboration with clinicians, engineers, founders, and other teams.

Leads a data science team and personally drives analyses, experimentation, and product analytics to identify patient experience improvements. Partners with Product, Engineering, Research, and Data Engineering teams to develop product features, evaluate business and product performance, guide product planning, and translate statistical findings into actionable recommendations. Manages and develops analytical talent while applying data storytelling, A/B testing, marketplace metrics, and retention, conversion, engagement, and churn analysis.

Serve as a strategic partner to the Head of Engineering and leadership team during rapid organizational growth. Own operating rhythms, improve decision-making and execution, diagnose organizational friction, and create plans for cross-functional delivery. Translate technology strategy into priorities, operating plans, and measurable outcomes. Apply AI tools to streamline processes and reduce operational toil while influencing senior technical leaders and driving sustainable organizational practices.

Own integrated go-to-market strategy for Babylist Wishlist, including user research, market sizing, journey mapping, customer value proposition, editorial direction, and cross-channel campaign planning. Partner closely with Product, Brand, Creative, Growth, and Corporate Communications to execute plans, measure performance, remove blockers, and drive measurable Wishlist adoption and growth.

Lead Mid-Enterprise Healthcare sales for a U.S. region, managing Regional Sales Directors and Account Executives to drive bookings, ARR, pipeline, and forecasts. Execute MEDDPICC-driven territory plans, build executive-level healthcare relationships, partner cross-functionally, recruit and develop sales talent, oversee negotiations and Salesforce pipeline hygiene, and travel extensively to increase market penetration and customer acquisition.