Top Healthtech Jobs in Charlotte, NC

Design, develop, test, deploy, and support enterprise Java applications, REST APIs, microservices, and batch-processing platforms. Lead system design, code reviews, modernization, security, performance optimization, production support, incident resolution, and CI/CD improvements. Collaborate with business, QA, DevOps, and architecture teams while mentoring junior engineers and using approved AI tools to improve development workflows.

Leads AI transformation, governance, quality oversight, risk management, and responsible adoption across Pfizer Global Supply and QSEO. Establishes GxP-compliant AI lifecycle practices, inspection-readiness frameworks, governance forums, portfolio monitoring, inventory management, metrics, and reporting. Advises senior leaders on AI regulations, deployment risks, investment priorities, and compliance while leading cross-functional initiatives and influencing stakeholders across Quality, Digital, Operations, and R&D.

Own the architecture and technical direction for provider-sourced client products, including lead management, caseload migration, AI-powered inquiry workflows, and provider marketing tools. Partner cross-functionally with product, design, data, sales, customer experience, and pricing teams. Build reliable user-facing systems, guide technical decisions across teams, measure product impact through experimentation, and influence teams without direct authority.

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Manage end-to-end RFP, RFI, proposal, security assessment, compliance questionnaire, and due diligence responses. Coordinate cross-functional contributors, establish timelines, consolidate reviews, tailor content, ensure quality and compliance, and manage final submissions. Maintain proposal libraries and tracking systems while improving workflows, content reuse, and response efficiency through approved AI and productivity tools.

Own Babylist’s SEO, AEO, and GEO strategy across traditional search and AI-powered platforms. Lead the organic search roadmap, technical SEO, content standards, measurement, AI-driven systems, brand search attribution, and agentic commerce initiatives. Partner with Marketing, Engineering, Editorial, Merchandising, and Partnerships to increase visibility, citations, registry signups, and revenue.

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.

Lead and scale multi-channel lifecycle marketing programs across email, SMS, and push. Develop personalized campaigns, journeys, segmentation, experiments, and reporting to improve patient and provider engagement. Collaborate cross-functionally with Product, Engineering, Operations, and Support teams while using analytics and A/B testing to optimize performance across B2B and D2C audiences.

Build and optimize growth systems that increase patient bookings and engagement. Design experiments across messaging, outreach, and in-product booking flows; develop backend systems for experimentation and activation; monitor funnel metrics; analyze drop-offs; prioritize growth opportunities; and collaborate with product, design, data, and operations teams. The role emphasizes rapid experimentation, product-led growth, and measurable improvements in activation, conversion, retention, and booking.