Top Healthtech Jobs in Charlotte, NC

Design, develop, test, deploy, and support enterprise Java applications, REST APIs, microservices, and batch-processing platforms. Lead system design, code reviews, modernization, security, performance optimization, production support, incident resolution, and CI/CD improvements. Collaborate with business, QA, DevOps, and architecture teams while mentoring junior engineers and using approved AI tools to improve development workflows.

Sells digital patient engagement and education programs to physician offices, specialty practices, and health systems within an assigned territory. Responsibilities include prospecting, cold outreach, presentations, relationship development, travel and logistics planning, Salesforce activity tracking, trade show participation, follow-up, and collaboration with sales leadership and internal teams.

Lead Headway’s Infrastructure team, owning AWS cloud infrastructure, deployment pipelines, LLM platform capabilities, databases, observability, reliability, and incident response. Hire and develop engineers, establish self-service platform practices, reduce incident blast radius, define production readiness for AI workloads, and partner with Security and product engineering teams. The role combines technical leadership, people management, platform strategy, design reviews, and hands-on incident response.

Own day-to-day performance of outsourced BPO partners supporting patient-facing customer experience. Track metrics, identify root causes, lead improvement initiatives, align partner and internal teams, and build scalable processes. Manage BPO leadership relationships while improving conversion, quality, responsiveness, and patient satisfaction. Contribute to short-, medium-, and long-term BPO operations strategy.

The Chief of Staff will support the Clinical leadership team by driving cross-functional initiatives, managing operating rhythms, leading OKR and planning processes, coordinating meetings and onsites, drafting leadership communications, and developing durable governance processes. The role requires strong program management, organizational skills, writing ability, influence without authority, and comfort operating in ambiguity within a healthcare technology environment.

Own enterprise business development for Vetcove’s veterinary software platforms, building executive relationships, expanding customer adoption, and closing complex B2B agreements. Lead discovery, RFPs, evaluations, negotiations, forecasting, and pipeline management while partnering with Product, Engineering, Implementation, and Customer Success. Translate customer needs into product insights, manage relationship risks, and help develop scalable enterprise sales processes. The role is remote within the United States with regular customer and industry travel.

Leads and matures the third-party risk management program across cybersecurity, privacy, and AI governance. Conducts vendor risk assessments, evaluates data protection and AI practices, manages onboarding through offboarding, monitors continuous and Nth-party risk, tracks remediation, reviews contract terms, supports audits, and maintains governance reporting. Partners with Legal, Privacy, Security, Procurement, AI Governance, and business teams to improve workflows, communicate risks, and develop scalable assessment processes.

Generate qualified meetings and pipeline for the provider organization through targeted inbound and outbound outreach. Research health systems and provider accounts, identify decision-makers and compelling events, conduct discovery conversations, and manage activity in Salesforce. Collaborate with sales and marketing teams to refine messaging, objection handling, targeting, and the provider go-to-market playbook.

Own Babylist Media’s ad technology, inventory, yield, and offsite distribution strategy. Configure and optimize Koddi, establish capacity and prioritization rules, improve eCPM, fill, and utilization, and transition sponsorships toward CPM and self-serve buying. Lead outsourced ad operations partners, incident response, campaign delivery health, and distribution across Meta, TikTok, YouTube, Pinterest, and Babylist Connect. This player-coach role combines hands-on ad server administration, strategy, vendor management, and cross-functional communication.

Lead and scale organic growth across SEO, AEO, and CRO. Own multi-year strategy, experimentation, site architecture, and measurement. Partner with Engineering, Product, and Design to improve discoverability and conversions, ensure HIPAA/WCAG compliance, manage P&L, recruit and mentor teams, and drive revenue through AI-native discovery and conversion optimization.

Lead enterprise implementations of TigerConnect healthcare software from initiation through closure. Responsibilities include software configuration, stakeholder and resource management, risk and budget oversight, organizational change management, user training, executive reporting, customer onboarding, quality assurance, and process improvement. Collaborate with product, engineering, solution design, and clinical teams while ensuring projects meet scope, schedule, budget, customer value, and ROI objectives.

Own Tier 1 customer support issues from investigation through resolution in a high-volume queue. Triage and escalate tickets, coordinate with labs and service providers to resolve patient-data and lab-order issues, communicate empathetically across written and verbal channels, collaborate with product, engineering, operations, and customer success, and document solutions in the knowledge base.