Top Fintech Jobs in Charlotte, NC

Provide empathetic, multi-channel support for everyday banking customers in a high-volume contact center, resolve routine inquiries, escalate as needed, follow policies and use multiple computer systems to deliver accurate service.

Supports securities trade settlement and investment manager relations by resolving trade and account exceptions, onboarding accounts, maintaining settlement instructions, monitoring cash and security movements, reconciling activity, reviewing documentation, and ensuring operational controls and compliance. Collaborates with investment managers, custodians, and internal teams while contributing to process improvements, system enhancements, and operational projects.

Performs routine clerical and cash-processing operations, including receiving, logging, batching, distributing, filing, photocopying, answering phones, and handling mail. Works under close supervision, follows established procedures, escalates issues, and completes 90 days of required training. The role requires on-site attendance in Charlotte, flexibility for extended hours, standing for 6–8 hours or more, and lifting or maneuvering 50+ pounds.

Ten-week sales internship supporting field sales and account management teams. Responsibilities include learning employee benefits products, developing broker and client relationship skills, using Salesforce, BenefitFlow, Tableau, and generative AI tools, collaborating cross-functionally, participating in professional development, and completing a capstone project. The intern will gain practical experience in business development, sales support, analytics, and client-facing business operations.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer consultations, sales closing, and representing the Liberty Mutual brand. Employees must work assigned evening and weekend schedules, maintain a compliant home office with high-speed wired internet, and obtain a Property and Casualty license after hire.

Lead the architecture and delivery of enterprise-scale generative AI and agentic systems. Design scalable solution patterns, integrate foundation models, establish cloud-native infrastructure and MLOps pipelines, and guide systems from concept through production. Collaborate across teams, mentor colleagues, influence technical decisions, and contribute to AI innovation and thought leadership.

Lead regional growth strategy for USDC by building partnerships with exchanges and OTC desks, delivering regionally compliant product initiatives, and creating AI-driven, automated growth platforms. Own experimentation frameworks, dashboards, and metrics to scale liquidity, adoption, and measurable share shift versus competing stablecoins through cross-functional execution and data-driven prioritization.

Conduct technology and cybersecurity audits for the Global Payment Network, including cloud infrastructure, application controls, technology implementations, third-party management, and information security. Perform risk assessments, testing, data analysis, documentation, issue communication, and audit-action follow-up. Build relationships with business partners, leverage analytics, maintain quality and timelines, and coach team members.

Conduct home showings, host open houses, attend inspections, and support real estate customers as an independent contractor. The role offers flexible scheduling, field-based work, customer leads, and optional education without requiring sales contracts or transaction closings. Agents must maintain a state real estate license, affiliate exclusively with Redfin, join the local MLS and Realtor Association, and provide reliable transportation and required technology.

Sell and advise customers on Life, Home, and Auto insurance through phone, email, text, and chat. Manage leads and sales pipelines, guide members from intake through quoting and fulfillment, identify cross-sell opportunities, and help build SoFi Protect’s operational processes. Collaborate cross-functionally to improve the business and deliver tailored coverage solutions.

Oversee federal and state tax updates for Cash App’s tax software, from researching tax law changes through product launch. Translate updates into requirements for user interfaces, calculations, help content, PDFs, e-filing/XML, and testing. Review targeted code changes, collaborate with engineering and quality teams on testing and certification, and triage filing defects and rejections with tax agencies and internal partners.

Own federal and state tax software updates from research through launch. Translate tax law changes into product requirements, calculations, UI, documentation, PDFs, e-file/XML, and test scenarios. Review targeted code changes, collaborate with engineering and quality teams, conduct regression and launch testing, and resolve filing defects and rejections with tax agencies and internal partners.