Top Fintech Jobs in Charlotte, NC

Lead design and delivery of a scalable Operations learning ecosystem, from onboarding to product launch readiness. Build AI-enabled, data-driven curricula and knowledge management, mentor senior managers, oversee training administration, measure impact on FCR/CSAT/NPS, and align programs with enterprise L&D.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.

Perform transaction-based due diligence and risk reviews, analyze customer transactions and typologies, document findings, recommend escalations and mitigations, partner with stakeholders to implement process improvements, and support TRIG compliance reporting including SARs.

Lead Product Manager driving product vision, roadmaps, and delivery for Account Opening & Maintenance. Own end-to-end outcomes, align business, technology, Legal, Risk, and Compliance, manage Jira backlogs, leverage data and GenAI, develop business cases and executive presentations, facilitate governance, and mentor Product Owners.

Lead design and implementation of enterprise proactive monitoring rules to detect internal employee fraud. Develop, execute, and maintain rule-based detection strategies; analyze large datasets using SAS and SQL; evaluate rule performance; partner with stakeholders to deploy monitoring solutions; support governance, documentation, and audit readiness; and independently manage deliverables and prioritization.

Handle inbound insurance leads, consult customers on Property & Casualty coverage, convert warm leads to policyholders, complete paid training and licensing, meet scheduled shift requirements, and maintain a professional W@H setup with provided equipment.

Perform technology and cybersecurity audits of cloud implementations, application controls, and third-party management. Execute test procedures, perform risk assessments, document findings, leverage data analytics, communicate issues and recommendations, and follow up on remediation. Build relationships with stakeholders and continuously develop technical audit skills.

Lead and execute Circle National Trusts internal audit program for fiduciary and bank-related audits. Test controls across treasury, trust operations, and technology risk. Partner with senior leadership, risk owners, and examiners; prepare regulatory reporting; perform annual risk assessments and support broader internal audit work across Circle.

Represent buyers and sellers in residential real estate using Redfin-generated and agent-generated leads. Manage deals with Redfin's CRM, coordinate showings and transactions with internal support, win listings and close deals, provide excellent client service, and leverage technology and marketing to grow your business and earnings through commission-based sales.

As an Account Executive, you'll drive growth in your territory by executing a strategic sales plan, developing business opportunities, and cultivating relationships with schools and organizations. Responsibilities include managing the sales pipeline and customer records, prospecting new clients, and achieving sales targets for Snap! Mobile's services.

Lead enterprise B2B product marketing for Base financial markets: define GTM roadmap, positioning, segmentation, and launches for trading, lending, and tokenization; build repeatable case-study and sales-enablement assets; run cross-functional launches; drive competitive and market intelligence; define and optimize metrics; mentor junior PMMs.

Design and deliver blockchain network infrastructure and platform APIs, lead multi-quarter initiatives (chain integrations, re-architecture, data migrations), define APIs/SLOs/observability and on-call ownership, ship SDKs and platform primitives, establish data contracts, and simplify cross-chain operations to enable analytics, ML, and data engineering teams.

Own resolution of highest-visibility social support cases (VIP, HNWI, influencers), approve public replies, detect and escalate live risks to Comms/Legal/Policy, lead shift and queue operations, mentor peers, and raise quality and judgment across social channels to protect brand and SLA performance.

Manage a caseload of initial long-term care eligibility files, review detailed medical records, make timely eligibility determinations, communicate decisions in writing and by phone, compile documentation, reconcile inconsistencies, engage medical/legal resources, and occasionally represent the company in deposition or trial.

Handle inbound customer inquiries by phone and email for group disability claims, research policy/claim questions, process transactions, escalate as needed, and deliver empathetic, high-quality service while using multiple internal systems and attending in-person training.

Supervise and coach a team of customer care associates to deliver excellent service on MetLife products. Monitor calls, provide feedback, create performance appraisals, ensure regulatory compliance (ERISA, HIPAA), partner with recruiting, and foster engagement and cross-team collaboration to meet business metrics.

Design, prototype, and productionize generative AI solutions (LLMs, RAG, agents). Build scalable backend services and APIs, deploy on cloud (AWS/Azure/GCP), collaborate cross-functionally, and support knowledge sharing and mentoring.