Top Fintech Jobs in Charlotte, NC

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Handles inquiries, transactions, service requests, issue resolution, documentation, and escalations while following established procedures and regulatory guidelines. The role requires accurate system navigation, empathy, problem-solving, collaboration, and adherence to risk and compliance requirements. It is an on-site position in Charlotte, North Carolina, with seven weeks of mandatory training and schedules that may include weekends, holidays, and evening shifts.

Reviews transactions, referrals, disputes, policy violations, and account activity to identify potential first-party fraud. Gathers and evaluates information, detects patterns and anomalies, documents findings, supports case resolution, escalates complex situations, answers team questions, and assists with reporting, coaching, and process improvements while following established procedures and controls.

Reviews high-risk investment products, structured products, options, and advisor suitability documentation. Evaluates controls, regulatory compliance, product risks, market scenarios, and client objectives. Provides guidance and credible challenge to advisors and management, identifies process improvements, analyzes trends and data, and recommends resolutions. Requires FINRA supervisory licenses, regulatory knowledge, strong analytical skills, and collaboration across business units.

Leads complex projects, strategic programs, department-wide change management, reporting, stakeholder alignment, and AI transformation initiatives within Audit. Develops program structure, metrics, communications, risk controls, and executive updates while driving AI fluency, automation, and regulatory readiness.

Lead regulatory and operational audits across financial, operational, and compliance controls. Responsibilities include audit planning, risk assessment, interviews, documentation review, fieldwork testing, control evaluation, reporting, remediation tracking, and collaboration with risk functions. The role also supports internal audit methodology development and promotes generative AI tools to improve audit efficiency. Experience with financial services regulations, cloud environments, blockchain risks, AML/CFT, sanctions, and consumer protection is required.

Design, develop, configure, integrate, test, deploy, and support Saviynt EIC identity governance solutions. Build lifecycle automation, access workflows, certifications, RBAC, SoD controls, application integrations, APIs, connectors, and provisioning processes. Troubleshoot production identity and integration issues, support releases and incident management, document engineering standards, and mentor engineers. Collaborate with cybersecurity, architecture, application, infrastructure, HR, audit, and engineering teams.

Leads and scales a team of full-cycle Account Executives serving SME and growth customers. Owns revenue delivery, pipeline health, deal quality, forecasting, and sales execution. Coaches sellers on discovery, negotiation, objection handling, and closing; builds outbound processes and operating cadences; recruits and develops talent; and partners cross-functionally to refine customer segments, improve win rates, and identify expansion opportunities.

Manage complex environmental, pollution, toxic tort, and mass litigation claims throughout the full lifecycle. Responsibilities include coverage analysis, liability investigation, reserving, litigation strategy, settlement negotiation, payment authorization, and claims denial decisions. The role manages defense counsel and consultants, collaborates with legal, underwriting, reinsurance, brokers, and policyholders, tracks regulatory and legal developments, mentors colleagues, and serves as an environmental claims subject matter expert.

Lead Capco’s U.S. Strategy and Digital Assets consulting business for banking and payments clients. Responsibilities include growing strategic accounts, originating and closing consulting opportunities, advising executives on digital assets and payment modernization, leading complex strategy and transformation engagements, shaping go-to-market propositions, developing ecosystem relationships, and building high-performing consulting teams.

Supervises agents, registered representatives, and investment adviser representatives within New York Life general offices. Responsibilities include inspections, compliance interviews, correspondence and complaint reviews, financial monitoring, enhanced supervision, disciplinary recommendations, regulatory follow-up, site inspections, and compliance training. The role serves as a primary resource for standards and compliance questions and assists with maintaining supervisory systems across multiple offices.

Independent contractor real estate associate agent who shows homes, hosts open houses, and attends inspections. The role offers flexible scheduling, field-based work, customer opportunities, and no responsibility for sales contracts or closings. Applicants must hold a state real estate license, affiliate exclusively with Redfin, join the local MLS and Realtor Association, and have reliable transportation and required devices. Background screening is required.

Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration.