Top Fintech Jobs in Charlotte, NC

The Escalations Specialist - Registered at Wells Fargo handles escalated customer inquiries and complaints, ensuring resolution and providing feedback. The role involves researching issues, consulting on complex transactions, and collaborating with stakeholders to drive solutions within a fast-paced environment.

As an Escalations Specialist, you'll research and resolve escalated inquiries and complaints, consult on complex transactions, and provide recommendations for issue resolution.

The Senior Branch Premier Banker will acquire affluent consumer and small business customers, advise them on financial options, and manage relationships, while ensuring compliance with banking regulations and processes.

The Home Equity Processing Manager trains and manages the processing team, ensuring loans are processed timely while maintaining high customer service. Responsibilities include interview potential candidates, handle escalations, provide coaching, and communicate with upper management on training needs.

The Senior Manager, Business Development will build and maintain sales pipelines, partner with clients on marketing campaigns, and collaborate with internal teams for product delivery.

The Account Executive will support new business acquisition in emerging markets by converting inbound demand and facilitating customer onboarding using Mandarin and English.

The Senior Software Engineer will work on high-impact projects, integrating systems, designing solutions, and ensuring software stability through testing.

The Senior Analyst will shape the analytics strategy for customer onboarding, build forecasting models, conduct performance analysis, and collaborate across teams to enhance customer experience.

The Customer Experience Manager ensures customer satisfaction with company projects, manages relationships, and collaborates on project opportunities with CSMs.

The Associate Development Manager supports agent development and onboarding, manages training activities, and collaborates with Senior Development Leaders to cultivate leadership skills in new agents.

As an Applied AI Data Scientist, you will perform statistical analysis, build NLP pipelines, develop AI/ML models, and collaborate with teams to implement data-driven solutions.

The Account Executive will drive territory sales by developing and executing strategic plans to generate business opportunities across schools, maintain customer relationships, and manage the sales pipeline effectively.

Lead the Customer Engagement & Experience product team at Coinbase, driving the vision and roadmap for retail customer support, enhancing automation, and improving customer satisfaction while managing a distributed team.

The Partner and Field Marketing Manager will drive pipeline and brand visibility by executing partner marketing programs and events, collaborating closely with sales and marketing teams, while managing logistics and performance tracking for campaigns.