Top Fintech Jobs in Charlotte, NC

Lead development and execution of a global Regulatory Change Management Program: identify, assess, track and remediate regulatory changes; partner with cross-functional teams; manage reporting, examinations support, and compliance program improvements to ensure adherence across jurisdictions.

Support customers in completing deposit account openings from Wells Fargo Online, resolve inquiries and complex issues, escalate when needed, assist less experienced reps, verify documentation and business ownership, navigate multiple systems, and recommend products/services while following policies and compliance.

Handle fraud and claims cases by authenticating customers, investigating multiple claim types using internal systems, communicating with customers and third parties, deescalating sensitive situations, and identifying process improvements to mitigate risk and improve customer experience.

Lead and coordinate Forms Administration & Publication activities for Wealth and Investment Management Operations. Manage publishing content lifecycle (create, revise, approve), partner with legal/compliance and content owners, ensure ADA accessibility compliance, liaison with vendors, oversee workflow and SLAs, maintain project repositories, and follow OpsMAX/Trust Services policies and governance.

Administer and maintain enterprise file transfer platforms (IBM Sterling, Axway), ensure secure, reliable transfers, troubleshoot failures, perform upgrades/patches, automate workflows with scripts and Ansible, provide on-call production support, manage security controls and compliance, and create technical documentation and runbooks.

Coordinate collection, ordering, tracking, and review of condominium project documentation to support mortgage approvals and closings. Liaise with loan officers, underwriting, title companies, HOAs, and property managers; process payments; monitor outstanding conditions; escalate eligibility concerns; maintain compliance with agency and investor requirements; and identify process improvements.

Review and prepare mortgage closing documents and packages, schedule closings with borrowers, reconcile and approve Closing Disclosures, coordinate with title/settlement partners and internal teams, manage a mixed loan pipeline to meet production and regulatory requirements, and maintain accurate loan origination system records.

Serve as strategic HR advisor to Financial Services and Borrow/Operations Engineering leadership. Drive org design, compensation, performance management, employee relations, D&I, and development. Lead complex employee relations, provide executive coaching, use people analytics for data-informed decisions, partner with CoEs, and foster company culture and stakeholder relationships.

Own strategy and delivery of commercial money-movement products for a Top-10 commercial bank. Define product strategy, build digital platforms and features, collaborate with Tech and Design, reduce operational risk through controls and monitoring, and drive profitability and associate enablement.

Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with trial counsel; prepare for trials/hearings; ensure reserves and secure financial processing; identify subrogation and suspicious claims; communicate with claimants and policyholders; manage outside counsel billing and reporting.

Manage day-to-day treasury and banking operations including funding, balance monitoring, and liquidity forecasting. Process and settle customer payments across multiple fiat rails, investigate and resolve escalated payment issues, and serve as primary contact for banking partners. Collaborate with Product, Engineering, compliance, legal, and finance to launch and support payment rail integrations and meet regulatory requirements.

Lead design systems work to build scalable components and patterns across web and mobile. Drive features from ideation through prototyping, user testing, and production. Partner with design and engineering teams to document, define, evangelize patterns, participate in reviews, and execute roadmap and long-term systems strategy.

Provide phone and digital customer support for insurance policy, billing, and coverage inquiries; resolve complex issues using AI-guided tools; validate AI summaries; document interactions; escalate when needed; participate in training and continuous improvement.

The role involves leveraging relationships to prospect and secure partnerships for Snap! Mobile's fundraising solutions, with a focus on generating new business and conducting presentations.

Lead and coach North Carolina field account executives to drive pipeline, revenue, and market share. Spend significant time in-market modeling selling, managing KPIs, forecasting, hiring, onboarding, and scaling repeatable field sales motions. Partner cross-functionally to refine product-market fit, amplify brand presence, and build a high-accountability, metrics-driven sales culture.