Top Fintech Jobs in Charlotte, NC

Supports securities tax operations for capital markets products, including cost basis, federal tax reporting, withholding, reconciliations, remittances, exception resolution, and 1099/1042-S reporting. Researches tax documentation and regulatory issues, improves procedures and data integrity, and partners with corporate actions and middle-office teams to mitigate operational risk. The role requires institutional investment operations experience and knowledge of tax withholding regimes, securities products, and tax reporting systems.

Leads and supports Trade Service Representatives, coaches less experienced staff, resolves escalated issues, and provides performance feedback. Processes standby and documentary letters of credit, collections, and related trade finance transactions. Analyzes client satisfaction and retention, identifies referral and growth opportunities, applies trade regulations and credit-risk knowledge, and recommends improvements to policies and procedures.

Provides support to internal and external customers regarding account management, operations, documentation, technical support, billing, transactions, and financial products. Reviews and resolves basic customer issues, researches inquiries, follows compliance procedures, and communicates with customers, managers, and internal partners. Requires at least six months of customer service, financial services, or contact center experience. The role is hybrid and based in Charlotte, North Carolina.

An 11-week surety underwriting internship involving financial analysis, business risk assessment, relationship management, and decision-making. The intern will work with experienced underwriters, help evaluate financial strength and bonding capacity, and participate in training, mentorship, job shadowing, professional development, and the AFSB curriculum. Applicants must be pursuing a relevant bachelor’s degree, maintain a minimum 3.0 GPA, and have permanent U.S. work authorization.

Lead business analysis and Scrum Master activities for high-value and cross-border payments transformation initiatives. Gather and translate business and technical requirements, facilitate agile ceremonies, support payment-system modernization, and coordinate stakeholders across business, technology, and operations. The role requires knowledge of FEDwire, CHIPS, ISO 20022 messaging, payment transaction flows, and agile delivery within banking or payments environments.

Defines customer needs, personas, problem statements, value propositions, and product solutions for disability and absence insurance. Analyzes data and market trends, identifies gaps, leads process reengineering using AI and APIs, manages the product backlog, and partners with product, operations, technology, customers, and stakeholders to improve outcomes and efficiency.

Monitors and develops fraud risk strategies, tools, models, processes, and IT controls for commercial debit and credit card accounts. Analyzes application and portfolio data, tracks fraud losses and strategy performance, identifies root causes, and recommends improvements while balancing detection, approval rates, customer experience, and P&L impacts. Partners with vendors and product teams, ensures regulatory compliance, and reports performance trends to stakeholders.

Develop and enhance data analytics solutions for Internal Audit, including automated testing, continuous monitoring, dashboards, reporting, risk analysis, and anomaly detection. Partner with audit teams, data owners, and stakeholders to analyze complex data, document procedures and findings, improve audit processes, and evaluate responsible applications of AI, machine learning, and automation.

Leads reliability, scalability, performance, and security for large-scale cloud systems. Designs AWS infrastructure with Terraform, automates CI/CD and operational workflows, establishes SLOs, manages incident response and disaster recovery, develops monitoring and observability solutions, and builds internal tools. Partners with engineering teams on architecture and reliability practices, conducts code reviews, mentors SREs, and supports compliance, vulnerability management, and security integration.

Leads the architecture, technical delivery, integrations, data foundation, reliability, compliance, and continuous improvement of Coupa’s revenue systems stack. Establishes platform standards, roadmaps, automation and AI capabilities, change controls, and incident management practices. Partners with IT, Information Security, Procurement, Finance, and vendors; evaluates and consolidates platforms; and oversees technical delivery across Salesforce and other go-to-market systems.

Manage commercial treasury management products by defining strategy, delivering new features, partnering with technology and design teams, improving customer and associate experiences, and reducing operational risk. The role involves translating business needs into digital products, leading cross-functional teams, strengthening controls, and driving profitable, resilient solutions for commercial banking clients.

Prospect hotel properties, manage full sales cycles, conduct product demonstrations, build relationships, negotiate agreements, and close new restaurant and hospitality partnerships. The role requires coordinating with hotel stakeholders and internal teams, maintaining Salesforce records, analyzing competitors, explaining Toast POS solutions, and supporting enterprise hotel accounts. Travel is 10%–15%.

Own the Toast Delivery Services product roadmap, improving dispatch, order tracking, exception handling, refunds, and AI-assisted delivery operations. Partner with Guest, POS, Order Management, AI teams, restaurants, couriers, and external integration partners to deliver measurable outcomes for operators and guests. Shape real-time delivery experiences, proactive alerts, capacity matching, and trusted automation for restaurant delivery.