Top Fintech Jobs in Charlotte, NC

Support customers in completing deposit account openings from Wells Fargo Online, resolve inquiries and complex issues, escalate when needed, assist less experienced reps, verify documentation and business ownership, navigate multiple systems, and recommend products/services while following policies and compliance.

Handle inbound and outbound calls to determine delinquency reasons, collect and negotiate repayment terms, use Account Resolution systems, follow policies, escalate complex issues, and meet production metrics in an on-site call center environment.

Serve as a liaison between Fraud Operations, Legal, Compliance and business partners to research, retrieve, analyze, and produce customer records for subpoenas, court orders, and fraud investigations. Review legal requests, determine required records and timelines, manage multiple requests to meet court-mandated deadlines, and recommend process improvements to strengthen controls and reduce operational risk.

Manage, investigate, and resolve attorney-represented and litigated auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; coordinate with counsel, attend trials/hearings, ensure reserves, detect fraud, and oversee billing for outside counsel.

Lead design and delivery of a scalable Operations learning ecosystem, from onboarding to product launch readiness. Build AI-enabled, data-driven curricula and knowledge management, mentor senior managers, oversee training administration, measure impact on FCR/CSAT/NPS, and align programs with enterprise L&D.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.

The role involves leveraging relationships to prospect and secure partnerships for Snap! Mobile's fundraising solutions, with a focus on generating new business and conducting presentations.

Lead end-to-end KYC periodic reviews for higher-risk corporate customers, perform enhanced due diligence, document findings, escalate red flags, collaborate with internal teams, and monitor industry money laundering and fraud trends.

Provide strategic legal support for the Arc blockchain, advising on design, regulatory compliance, and risk management while collaborating with cross-functional teams.

Lead compliance content and program management across Transaction Monitoring, Screening, and EDD. Manage a small contractor team, run TM change management, and embed AI agents and automated workflows to scale content production while ensuring regulatory quality and cross-functional alignment.

Define and drive Payments technical strategy and architecture for rails, routing, and funds-flow systems. Lead large cross-team initiatives, ensure financial correctness, improve reliability and cost via observability, mentor senior engineers, and align stakeholders across product, risk, and regulatory teams.

Lead cross-functional technical programs to build and scale knowledge infrastructure for self-service, internal support, and AI-assisted discovery. Translate knowledge strategy into technical specs, APIs, schemas and delivery plans. Drive roadmap, dependency management, risk escalation, and launch-readiness while improving automation, metadata, CMS, and machine-readable knowledge to reduce manual work and scale support operations.

Lead and coach North Carolina field account executives to drive pipeline, revenue, and market share. Spend significant time in-market modeling selling, managing KPIs, forecasting, hiring, onboarding, and scaling repeatable field sales motions. Partner cross-functionally to refine product-market fit, amplify brand presence, and build a high-accountability, metrics-driven sales culture.

Lead and coach a regional field sales team to drive pipeline, close deals, and scale repeatable field sales motions. Spend significant time in-market, run disciplined pipeline and forecast reviews, hire and ramp AEs, use data to improve execution, and partner cross-functionally to deepen product-market fit and grow market share.

Work as an independent contractor showing homes, hosting open houses, attending inspections, and working field events on a flexible schedule. No contracts or closings required; paid a flat rate per field event. Must affiliate license with Redfin and join local MLS/Realtor association.

Support CFRM's risk management strategy by managing regulatory engagements and audits, conducting risk assessments and control testing, analyzing data to identify risks, advising on governance and remediation, overseeing CCAR and allowance processes, and leading cross-functional projects while communicating with executives and stakeholders.