Top Fintech Jobs in Charlotte, NC

Lead technology and integrated internal audits across financial, operational, and compliance controls. Responsibilities include risk assessment, audit scoping, interviews, control testing, documentation, deficiency analysis, remediation tracking, and collaboration with risk functions. The role also develops generative AI applications to improve audit workflows and testing efficiency, while enhancing audit methodologies and frameworks.

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Handles inquiries, transactions, service requests, issue resolution, documentation, and escalations while following established procedures and regulatory guidelines. The role requires accurate system navigation, empathy, problem-solving, collaboration, and adherence to risk and compliance requirements. It is an on-site position in Charlotte, North Carolina, with seven weeks of mandatory training and schedules that may include weekends, holidays, and evening shifts.

Leads software engineering teams building Digital Experience Protection platforms against bots, account abuse, fraud, automation, and emerging AI-agent threats. Provides architecture, production reliability, threat-defense, AI/LLM strategy, platform modernization, vendor evaluation, and people leadership. Oversees scalable APIs, detection systems, observability, resilience, incident management, and risk-based decisioning while balancing customer experience, security, cost, and operational effectiveness.

Processes moderately complex to complex operational and customer support initiatives from intake through closure. Researches and resolves escalated transaction, data, processing, and service issues; analyzes operational trends and root causes; guides less experienced staff; supports process and control improvements; and escalates risks and control gaps. Requires independent judgment, cross-functional collaboration, accurate documentation, and adherence to financial operations procedures.

Own the full sales cycle for Airwallex’s SME and Growth customers, from prospecting and discovery through negotiation, closing, onboarding, and early customer success. Generate pipeline, exceed revenue targets, sell fintech solutions, develop verticals, partner cross-functionally, and improve sales processes while serving technology-enabled businesses across the US Eastern Time Zone.

Own the full sales cycle for Airwallex’s fintech products, targeting U.S. SME and growth businesses. Responsibilities include prospecting, discovery, solution selling, negotiation, closing, onboarding, and early customer success. The role requires generating pipeline, exceeding revenue targets, partnering cross-functionally, developing verticals, improving sales processes, and representing the company at industry events. This is a remote position open to candidates in the Eastern Time Zone, excluding the New York City metro area.

Leads project management for digital banking control initiatives, risk remediation, process optimization, compliance reporting, control testing, operational monitoring, and vendor oversight. Partners with product, technology, data, risk, and compliance teams to establish metrics, manage issues, improve controls, and support regulatory and operational risk requirements.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate coverage, and converts prospects into policyholders. The role includes paid licensing and sales training, customer relationship building, persuasive communication, and meeting performance goals. Employees work remotely on a fixed weekday and weekend schedule, using company-provided equipment and maintaining a compliant home workspace. A Property and Casualty license is required after hire, with licensing training provided for unlicensed candidates.

Lead Capco’s U.S. Strategy and Digital Assets consulting business for banking and payments clients. Responsibilities include growing strategic accounts, originating and closing consulting opportunities, advising executives on digital assets and payment modernization, leading complex strategy and transformation engagements, shaping go-to-market propositions, developing ecosystem relationships, and building high-performing consulting teams.

Supervises agents, registered representatives, and investment adviser representatives within New York Life general offices. Responsibilities include inspections, compliance interviews, correspondence and complaint reviews, financial monitoring, enhanced supervision, disciplinary recommendations, regulatory follow-up, site inspections, and compliance training. The role serves as a primary resource for standards and compliance questions and assists with maintaining supervisory systems across multiple offices.

Independent contractor real estate associate agent who shows homes, hosts open houses, and attends inspections. The role offers flexible scheduling, field-based work, customer opportunities, and no responsibility for sales contracts or closings. Applicants must hold a state real estate license, affiliate exclusively with Redfin, join the local MLS and Realtor Association, and have reliable transportation and required devices. Background screening is required.

Own the strategy, roadmap, prioritization, governance, rollout, licensing, cost management, adoption, and measurement of an enterprise everyday AI productivity portfolio. Partner with engineering, platform, risk, security, compliance, and business teams to launch AI capabilities, manage pilots, define acceptance criteria, track product health, lead enablement, and build a practitioner community across a regulated enterprise.

Leads complex analytics initiatives for the Consumer Deposits portfolio, owning Net Present Value methodology and models. Translates ambiguous business questions into scalable datasets, analytical products, and actionable insights supporting pricing, marketing, product, customer, and strategic decisions. Partners with senior stakeholders and cross-functional teams, manages projects independently, improves analytical methodologies and governance, and mentors analysts.

Leads enterprise AI Security and GenAI data protection, owning the AI Gateway from evaluation through deployment and ongoing operations. Designs controls for prompts, uploads, browser traffic, copilots, agents, and integrations; implements monitoring, coaching, redaction, quarantine, and blocking. Integrates telemetry with security and identity platforms, establishes governance and exception processes, measures effectiveness, supports audit readiness, and partners with business and technology teams to enable responsible AI adoption.

Leads third-party API integration initiatives from discovery through production launch. Translates business and partner needs into integration requirements, implementation plans, and delivery milestones. Coordinates API development, partner onboarding, operational readiness, governance, risks, and dependencies across internal teams, IT, vendors, and external partners. Serves as the primary contact for connectivity initiatives and ensures successful transition to ongoing support.

Leads AI and automation product strategy for disability and absence claims operations. Responsibilities include prioritizing AI opportunities, owning roadmaps, designing human-in-the-loop workflows, defining safeguards and success metrics, partnering with engineering, coaching Product Owners, managing delivery increments, and communicating operational impact to senior leadership.

Leads the AI automation product vision and roadmap for disability claims operations. Prioritizes AI and RPA opportunities, designs human-in-the-loop workflows, manages confidence and escalation controls, and aligns product strategy with engineering and operations. Directly manages and develops Product Owners across AI, analytics, foundation, and RPA teams while communicating business value and delivery trade-offs to senior leaders. Drives measurable operational transformation using agentic AI, LLMs, and scaled agile delivery.