Top Fintech Jobs in Charlotte, NC

Provide empathetic, multi-channel support for everyday banking customers in a high-volume contact center, resolve routine inquiries, escalate as needed, follow policies and use multiple computer systems to deliver accurate service.

Process trade services transactions including collections, payments, letters of credit and amendments; trace outstanding items; negotiate and review trade documents; escalate non-routine issues to supervisors; collaborate with internal stakeholders; learn and follow policies, procedures and compliance requirements while meeting production and quality standards.

Support full lifecycle TBA/MBS trade processing and settlement, manage FICC and AOT/RTTM activities, reconcile positions, resolve trade exceptions, collaborate with Trading/Sales/Operations, perform risk/control activities, and implement process improvements to enhance operational efficiency.

Manage loans from clear-to-close through document preparation and closing coordination. Review and reconcile Closing Disclosures, prepare closing packages, schedule closings, communicate with borrowers and title/settlement partners, resolve issues, maintain loan data in the LOS, and meet production and quality standards in a high-volume environment.

Coordinate collection, ordering, tracking, and review of condominium project documentation to support mortgage approvals and closings. Liaise with loan officers, underwriting, title companies, HOAs, and property managers; process payments; monitor outstanding conditions; escalate eligibility concerns; maintain compliance with agency and investor requirements; and identify process improvements.

The Senior Analyst in AML KYC will conduct detailed customer onboarding, monitor client relationships for compliance, and update KYC records while utilizing AI tools for efficiency.

Lead Retail GTM analytics and territory operations: build reporting, automate workflows, design territory models, manage data quality/enrichment, and deliver decision-support tools across Salesforce, Snowflake, and Sigma to scale sales coverage and drive growth.

The Staff Software Engineer will design and implement solutions for the Websites product, collaborate across teams, and innovate on a scalable web platform for restaurants.

Manage full-cycle recruiting for Sales and Customer Success roles: build candidate pipelines, prioritize inbound applications, partner with hiring managers, use recruitment data to drive decisions, and ensure inclusive candidate experiences while meeting high-volume hiring goals.

Lead development and evaluation of statistical and machine learning models to assess credit risk and challenge production models. Use Python, cloud, and big-data tools to analyze large numeric and textual datasets, partner with cross-functional credit risk and product teams, translate technical findings into business actions, and drive model validation, backtesting, and innovation.

Lead global recruitment marketing strategy to attract and convert talent across 40+ countries. Design and execute paid media, email, social, and talent CRM campaigns, embed AI to scale output, enable recruiters and hiring managers, and improve hiring KPIs like conversion and time-to-fill while collaborating with leaders, marketing, communications, and HR.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Define customer needs and design product solutions for disability and absence benefits. Analyze data to identify gaps, reengineer processes using AI and APIs, manage backlog focused on value delivery, and partner with stakeholders to validate solutions and improve customer and operational outcomes.

Build and own end-to-end compliance data pipelines and models (case, alert, entity, transaction, risk features). Ensure data quality, monitoring, lineage, and audit-ready documentation. Partner with Compliance and engineering to close upstream gaps, improve detection signal quality, and implement measurement frameworks and reporting for control effectiveness.

Serve as senior relationship owner for high-value Coinbase customers: manage complex escalations end-to-end, drive onboarding and product adoption, mentor junior agents, surface feedback and trends to improve processes, and partner cross-functionally to deliver measurable improvements in satisfaction, retention, and product use.

Lead accounting function including GL, AP/AR, payroll, financial reporting, controls, audits, and tax filings. Develop policies, streamline month-end close and automation, manage cash flow, provide financial analysis for forecasting and strategic planning, and mentor the accounting team to ensure compliance and operational efficiency.

Design, prototype, and productionize generative AI solutions (LLMs, RAG, agents). Build scalable backend services and APIs, deploy on cloud (AWS/Azure/GCP), collaborate cross-functionally, and support knowledge sharing and mentoring.

Develop and execute B2B content strategies and assets from concept to delivery. Create campaign content across web, email, events, and paid channels; align messaging to personas and buyer journey stages; collaborate with subject matter experts, compliance, sales, and partners; track and optimize performance using analytics and A/B testing; manage feedback, timelines, and co-branded collateral.