Top Fintech Jobs in Charlotte, NC

An 11-week surety underwriting internship involving financial analysis, business risk assessment, relationship management, and decision-making. The intern will work with experienced underwriters, help evaluate financial strength and bonding capacity, and participate in training, mentorship, job shadowing, professional development, and the AFSB curriculum. Applicants must be pursuing a relevant bachelor’s degree, maintain a minimum 3.0 GPA, and have permanent U.S. work authorization.

Lead business analysis and Scrum Master activities for high-value and cross-border payments transformation initiatives. Gather and translate business and technical requirements, facilitate agile ceremonies, support payment-system modernization, and coordinate stakeholders across business, technology, and operations. The role requires knowledge of FEDwire, CHIPS, ISO 20022 messaging, payment transaction flows, and agile delivery within banking or payments environments.

Assist brokerage clients by telephone with securities transactions, account servicing, website navigation, trading strategies, and market-related questions. Resolve complex issues, research account matters, interpret compliance requirements, identify process improvements, and support risk controls. The role requires strong investment-market knowledge, independent judgment, accurate transaction processing, and ongoing maintenance of FINRA and applicable state licenses.

Leads Application Infrastructure and Engineering for Consumer Technology, setting strategy, platform standards, architecture governance, modernization priorities, resiliency practices, and technical direction. Manages senior engineering leaders and drives large-scale infrastructure initiatives across architecture, development, operations, and shared services. Oversees resourcing, budgets, vendors, risk reduction, executive communication, and cross-functional delivery while building a culture of innovation and continuous improvement.

Leads complex payments software engineering initiatives, designing, coding, testing, debugging, and documenting large-scale solutions. Develops enterprise engineering standards, evaluates strategic technology solutions, resolves complex technical issues, and mentors teams. Requires expertise in Java Spring Boot, REST microservices, MongoDB, OpenShift, Kubernetes, and cloud platforms. Payments domain knowledge, ISO 20022, CI/CD, Kafka, API management, automation frameworks, and database experience are preferred. The position requires onsite work and does not offer visa sponsorship.

Manages brand alignment and serves as the liaison between business stakeholders and creative teams. Oversees creative strategy, project scope, planning, execution, budgets, timelines, and delivery across marketing channels. Reviews campaign analytics to identify optimization opportunities, facilitates collaboration, presents work to internal clients, and supports performance marketing initiatives. Requires substantial creative agency experience, project management expertise, and the ability to use AI to improve operational efficiency.

Leads colleague enablement strategy and readiness for Retail and Private Client teams. Owns enablement portfolios, change adoption, onboarding, role-based development, content governance, knowledge management, measurement, and sustainment. Partners across sales, HR, learning, technology, operations, risk, and transformation teams to translate business priorities into practical tools and capabilities. Builds and leads a high-performing enablement team while influencing senior stakeholders across a geographically dispersed, regulated banking environment.

Analyzes large and complex datasets to identify trends, business opportunities, and optimization opportunities. Produces reports, recommendations, spreadsheets, and presentations that support business decisions. Validates data quality and analytic methods, conducts market and competitive research, and supports internal initiatives through recurring and ad hoc analysis. Collaborates with business, technical, and development partners to define requirements and deliver solutions.

Develop and enhance data analytics solutions for Internal Audit, including automated testing, continuous monitoring, dashboards, reporting, risk analysis, and anomaly detection. Partner with audit teams, data owners, and stakeholders to analyze complex data, document procedures and findings, improve audit processes, and evaluate responsible applications of AI, machine learning, and automation.

The Staff Credit Policy Analyst leads the development and governance of credit policies for home loans, ensuring compliance and operational efficiency while collaborating with leadership and cross-functional teams.

Leads reliability, scalability, performance, and security for large-scale cloud systems. Designs AWS infrastructure with Terraform, automates CI/CD and operational workflows, establishes SLOs, manages incident response and disaster recovery, develops monitoring and observability solutions, and builds internal tools. Partners with engineering teams on architecture and reliability practices, conducts code reviews, mentors SREs, and supports compliance, vulnerability management, and security integration.

Leads the architecture, technical delivery, integrations, data foundation, reliability, compliance, and continuous improvement of Coupa’s revenue systems stack. Establishes platform standards, roadmaps, automation and AI capabilities, change controls, and incident management practices. Partners with IT, Information Security, Procurement, Finance, and vendors; evaluates and consolidates platforms; and oversees technical delivery across Salesforce and other go-to-market systems.

Manage commercial treasury management products by defining strategy, delivering new features, partnering with technology and design teams, improving customer and associate experiences, and reducing operational risk. The role involves translating business needs into digital products, leading cross-functional teams, strengthening controls, and driving profitable, resilient solutions for commercial banking clients.

Manage high-volume inbound and outbound customer engagements for SMB accounts, leading consultative retention, contract, pricing, and objection-handling conversations. Diagnose customer needs, use account data to drive decisions, document interactions accurately, and collaborate with Sales, Support, Product, and Finance. The role focuses on customer outcomes, retention, platform adoption, escalation support, and surfacing customer and competitive insights.

Lead Toast’s high-volume customer training team across U.S. and international markets. The role owns training strategy, scalability, quality standards, scheduling, capacity planning, team development, stakeholder alignment, and data-driven program improvement. It also guides AI adoption in live training, content development, and trainer coaching while partnering with Customer Success, Product, Marketing, Learning Design, and Enablement teams to improve customer adoption and retention.

Own Toast’s Voice of the Customer program across customer segments, analyzing NPS, CSAT, CES, qualitative feedback, and business metrics. Identify root causes of customer pain, develop data-driven recommendations, improve CX measurement practices, and influence cross-functional teams to prioritize customer-focused solutions. The role also builds listening channels, promotes customer-centric decision-making, and aligns CX priorities with organizational goals.