Top Senior Level Software Engineer Jobs in Charlotte, NC

Lead enterprise ServiceNow engineering initiatives by designing, coding, testing, debugging, documenting, and deploying scalable solutions. Build APIs, integrations, workflows, and Service Catalog capabilities while supporting releases, upgrades, and patches. Collaborate with Agile Scrum teams, guide less experienced staff, resolve technical challenges, and serve as an escalation point. Use AI-assisted tools such as NowAssist and GitHub Copilot responsibly for development, testing, analysis, and troubleshooting while accounting for security and operational risks.

Leads the design, development, deployment, and maintenance of complex enterprise software solutions. Develops scalable full-stack applications, guides technical direction, improves reliability and operational excellence, evaluates technologies, and mentors engineers. Responsibilities include architecture alignment, disaster recovery, capacity planning, testing, observability, security practices, Agile delivery, issue resolution, and technical leadership across projects and application portfolios.

Lead and manage software engineering teams: run agile processes, design and ship secure scalable APIs and services, guide architecture, manage technical debt, recruit and mentor engineers, and align work with company objectives.

Develop and maintain Nexthink platform capabilities, PowerShell-based remote actions, dashboards, automations, and endpoint management workflows. Integrate Nexthink with ServiceNow and other enterprise systems, analyze telemetry, improve device health and employee digital experience, and support predictive, proactive, and self-healing IT operations. Partner with service desk, EUC, infrastructure, cybersecurity, and ITSM teams while providing technical enablement, documentation, and insights through dashboards and scorecards.

Define architecture and metrics for autonomous driving evaluation, lead cross-functional integration across autonomy and simulation teams, develop statistical and machine learning methods, analyze large-scale time-series data, manage evaluation KPIs and release gates, and communicate safety and readiness insights through dashboards and stakeholder presentations.

Build and optimize MongoDB’s SQL interface, including query engines, SQL-to-MQL translation, database connectors, and BI integrations. Develop backend systems that improve performance, scalability, reliability, and usability for large datasets and complex queries. Collaborate with product managers and customer experience teams, contribute to roadmap initiatives, resolve bugs, and lead major technical projects.

Designs and builds Salesforce architecture supporting patient, clinician, insurance, and operational workflows. Responsibilities include Salesforce development and automation, system integrations, data modeling, security, monitoring, recovery, technical standards, deployment processes, stakeholder alignment, and mentoring. The role requires architecture ownership for complex implementations and experience in regulated or HIPAA-compliant environments is preferred.

Build and scale backend data platforms and services for real-time loan origination and financial reporting. Lead quarterly delivery, guide engineers, define technical plans, collaborate with product and design partners, improve reliability and operational practices, monitor service metrics, participate in on-call support, uphold engineering quality standards, and mentor team members. The role requires developing highly available distributed systems and scalable data pipelines using technologies such as Python, Kotlin, AWS, MySQL, Kubernetes, Spark, and Airflow.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Own commercial navigation features end to end across mobile, backend, and web surfaces. Build reliable, customer-facing navigation experiences for commercial fleets despite poor connectivity, dynamic schedules, and changing routes. Define product priorities and success metrics, ship maintainable and tested code, improve observability, and collaborate with product, design, Maps, Telematics, and adjacent engineering teams. The role requires strong customer focus, technical depth, and the ability to make practical tradeoffs in ambiguous problem spaces.