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Top Edtech Customer Success Jobs in Charlotte, NC
Artificial Intelligence • Edtech • Professional Services • Social Impact • Software • Analytics • Consulting
The Customer Service Specialist will support account setups, onboarding, and customer inquiries for institutional users of educational platforms. They will also manage group link setups and collaborate with various teams to resolve issues.
Top Skills:
Salesforce
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Edtech • Kids + Family • Social Impact • Software
The Customer Success Manager is responsible for driving the success of strategic school district partnerships, maximizing engagement and revenue through consultative relationships and proactive growth strategies.
Top Skills:
CRMSalesforce
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Featured Jobs
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Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.
Top Skills:
FreshdeskFrontHubspot
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills:
ExcelGainsightOutlookPowerPointSalesforce CRMWord
Cloud • Edtech • Information Technology • Software
The Technical Support Engineer is responsible for resolving technical issues, collaborating with engineering teams, and improving platform experience for customers.
Top Skills:
APIsAuth0LmsLxpSQLSso
Edtech • Enterprise Web • Software
The Customer Success Manager will enhance product adoption, manage long-term customer relationships, triage issues, and collaborate across teams to ensure customer satisfaction and renewal.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Reposted 9 Days AgoSaved
Edtech • Mobile
The role involves teaching AI tools through livestream classes, engaging students online with dynamic content and technical explanations. Instructors will use interactive methods to enhance learning experiences.
Top Skills:
Ai ToolsChatgptClaudeGeminiMidjourneyOpenaiStreaming Platforms
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist supports students by providing assistance and resolving queries related to academic goals and course navigation, ensuring a positive educational experience.
Edtech • Information Technology
The Customer Success Product Specialist will support CSMs with product knowledge, develop retention strategies, and facilitate communications to enhance customer success.
Top Skills:
CatalogComplex Technology SystemsCredentialsData-Driven Recommendations
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