Top Edtech Customer Success Jobs in Charlotte, NC

Teach a 10-week Medical Admin Assisting program online, grading projects, providing feedback, and supporting students through the course.

The Global Head of Support leads the customer support and tech writing teams to enhance user experience, drive customer retention, and oversee a culture of excellence within a global support team.

The Customer Re-engagement Specialist reconnects with former clients to enhance retention through effective outreach and personalized engagement, collaborating with internal teams and utilizing CRM tools.

The Director of Customer Success will lead a team to drive customer retention and satisfaction while managing multi-million dollar accounts and enhancing customer relationships.

The Director, Customer Support will lead teams to enhance customer service, manage operations efficiently, and oversee performance improvement initiatives.

The Customer Success Associate supports teachers and administrators in implementing eSpark, ensuring customer satisfaction, retention, and growth through professional development and support inquiries.

Join a growing Support Team at Publishing.com, assisting customers and students through various support roles in a remote environment.

Develop and maintain relationships with Fortune 1000 clients, ensuring their objectives are met through effective strategies and support services. Responsible for overseeing implementation, analysis of offerings, and increasing customer satisfaction via compelling communication and data insights.

As an Associate Customer Success Manager, assist school clients with spiritwear order management, support experienced CSMs, and learn through a structured training program.

Assist in-class and after-class for AMC10 students, providing guidance, grading, feedback, and maintaining communication with parents to support student success.