Top Artificial Intelligence Jobs in Charlotte, NC

Leads publishing operations and content management for the ServiceNow Community platform. Manages website updates, staging, QA, deployments, landing pages, layouts, navigation, permissions, tagging, product hubs, content migrations, and external media properties. Partners with engineering, UX, brand, marketing, and business stakeholders to improve workflows and deliver scalable digital experiences. Trains content owners, develops documentation, supports governance, and manages competing publishing requests.

Lead global and regional operational, IT general controls, application controls, and integrated audits. Plan engagements, conduct walkthroughs and controls testing, analyze data and AI-driven risks, draft audit reports, track remediation, advise stakeholders, and improve internal audit methodology and automation using ServiceNow IRM.

Handles inbound calls and warm leads to assess customers’ insurance needs, recommend appropriate property and casualty products, and convert prospects into policyholders. The role includes paid training and licensing, customer consultation, sales closing, brand representation, and maintaining strong service standards. Representatives work remotely on a fixed weekday and weekend schedule and must maintain a dedicated professional workspace with high-speed wired internet.

Lead advisory engagements that improve clients’ financial planning, forecasting, reporting, and performance management. Design OneStream-enabled technology solutions, develop KPIs and financial frameworks, oversee multiple projects, analyze data for executive decisions, guide financial planning, build client relationships, drive business growth, and mentor professionals.

Leads finance transformation and operations consulting engagements for CFOs, controllers, and treasurers. Responsibilities include optimizing finance structures and processes, improving controls and back-office operations, analyzing financial data, developing models and forecasts, reviewing statements, implementing financial systems and controls, managing client projects, and mentoring junior consultants. The role emphasizes finance process optimization, transformation initiatives, financial modeling, operational excellence, and client relationship development.

Optimizes clients’ capital programs and infrastructure projects by analyzing needs, developing operational strategies, improving processes, and managing project delivery. Responsibilities include establishing governance and controls, analyzing data, creating visual reports, managing budgets, and improving operational performance. The role also supports business process consulting, develops client relationships, and contributes to team leadership and service delivery improvements.

Leads global IT strategic sourcing for more than $350 million in software, hardware, services, cloud, and telecommunications spend. Manages a team of commodity managers and a director, negotiates enterprise technology agreements, develops supplier and category strategies, drives cost and working-capital improvements, manages supply-base performance, and partners with IT leadership on technology sourcing, renewals, integrations, and transformation initiatives.

Supports new-agent onboarding by advancing contracts, tracking background checks and fingerprints, reviewing paperwork, resolving documentation gaps, communicating candidate status, and processing system integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. The role requires customer service or office administration experience, strong communication and organization, meticulous data handling, Microsoft 365 proficiency, discretion, and a compliance-focused mindset.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Own end-to-end frontend development for core crypto payment flows across web and mobile. Improve latency, availability, and SLOs; build user-facing features (contacts, real-time transaction status); identify and fix performance bottlenecks; partner with product/design/backend; mentor junior engineers to reduce customer friction at scale.

Own and lead Coinbase’s developer infrastructure platforms, including CI, build systems, and deployment orchestration. Set technical direction for complex cross-team initiatives, improve build and deployment performance, manage reliability and observability, and drive platform migrations and adoption. Partner with engineering leaders, operate production systems, mentor engineers, and deliver scalable tools used across the organization.

Architect scalable data models and ELT pipelines powering the data lake, analytics, AI, and machine learning initiatives. Lead enterprise data modeling, governance, observability, discoverability, and self-service analytics products. Provide technical and business leadership, partner with data scientists and stakeholders, establish engineering standards, develop data tools and frameworks, and improve data literacy. The role also involves root-cause analysis, business storytelling, mentorship, and applying AI tools to streamline data processing and democratize access to data.

Serve as a senior privacy legal subject matter expert supporting global privacy compliance, primarily for Udemy. Advise on U.S. and international privacy laws, privacy impact assessments, AI and cybersecurity issues, incidents, data subject requests, regulatory inquiries, product counseling, and privacy program development. Partner with Legal, Privacy, Product, Engineering, and Information Security teams, advise senior leadership, and mentor colleagues.

Lead customer listening and Voice of Customer programs, including NPS, CSAT, CES, surveys, and interviews. Analyze qualitative and quantitative customer data to identify drivers, trends, pain points, and opportunities. Present insights to executives and cross-functional teams, facilitate action planning, and drive systemic customer experience improvements. Evaluate AI tools for sentiment analysis, theme extraction, and customer research while helping build a data-driven, customer-centric culture.

Manage enterprise customer relationships by developing multi-year success plans, leading executive business reviews, conducting workshops, driving adoption and expansion, and translating Samsara’s IoT platform capabilities into measurable safety, efficiency, and sustainability outcomes. Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and leadership while supporting complex enterprise accounts and multi-product strategies. The remote role requires up to 25% travel.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Leads digital and AI-enabled transformation engagements for healthcare clients, advising C-suite stakeholders, shaping enterprise strategies, assessing digital and AI maturity, and defining operating models, roadmaps, governance, and change strategies. Directs multidisciplinary consulting teams, develops financial business cases, supports strategic sales pursuits, presents recommendations, advances consulting methodologies, and mentors junior staff. The role requires 30–50% travel and offers visa sponsorship for eligible candidates.

Leads QA strategy and testing for Adobe Experience Manager projects, including functional, automation, API, accessibility, UI/UX, integration, regression, and release testing. Manages test planning, case reviews, defect lifecycle, quality metrics, and release sign-offs while mentoring QA engineers. Validates AEM Sites, Assets, Forms, workflows, Dispatcher, integrations, and responsive experiences. Integrates automated testing into CI/CD pipelines and collaborates with developers, designers, architects, and stakeholders to improve product quality and compliance.