Top Artificial Intelligence Jobs in Charlotte, NC

The ERP AI Engineer - Manager at PwC leads teams in AI/ML engineering, manages client relationships, and designs AI solutions, all while mentoring team members and addressing complex business challenges.

Lead Oracle CPQ initiatives and complex projects to drive subscription-based transformations. Implement Oracle CPQ Cloud and Oracle Product Data Hub, design revenue strategies using Zuora Revenue, ensure governance and compliance, improve CX and ICM processes, coach teams, and manage cross-border stakeholder engagements to deliver operational excellence and innovation.

Support state and local tax compliance, research, planning, and budgeting for internal partnership tax. Prepare and file returns, analyze tax data, develop SALT planning strategies, draft supporting documents, manage stakeholders, mentor junior staff, and improve tax processes using technology and project management.

Manage a $100M+ vehicle portfolio across Central/West territory, optimize resale decisioning and pricing, coordinate with auction partners, inspect and represent inventory, identify reconditioning/relocation opportunities, analyze market data, ensure SOP compliance, and drive processes to maximize sale proceeds and inventory turn while traveling frequently to auction locations.

Lead Customer Success strategy and execution to ensure outcome-based value realization, reduce churn, improve retention, and enable expansion. Build segment-specific playbooks, orchestrate cross-functional teams (Sales, Delivery, Support, Ops), own renewal readiness, executive customer engagement, and KPIs (GRR, NRR, CSQLs, health scores). Hire, develop, and scale the Customer Success organization and governance.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Lead supplier quality improvement and SCAR program ownership. Drive data-driven assessments, RCA/RCCA investigations, predictive analytics and dashboards, and cross-functional supplier development to reduce defects, customer escapes, and delivery disruptions.

Lead value-led strategy for Financial Services (Insurance) accounts: develop industry-relevant value narratives, build business cases and KPIs, partner with account teams to drive pipeline and revenue, advise C-level stakeholders, and translate AI-driven transformation into measurable financial outcomes.

Underwrite Wholesale Excess & Surplus casualty policies within delegated authority, manage a broker/agent portfolio, build market relationships, analyze portfolio performance, contribute to product and process strategy, ensure regulatory compliance, collaborate cross-functionally, and mentor junior underwriters.

Own architecture and delivery of core ledger and transaction processing systems. Design and build highly available, high-performance backend services, drive cross-team technical initiatives, establish platform standards, mentor engineers, and embed AI to improve operations and workflows.

Design, build, and operate backend systems for prediction markets, including order management, trade matching, settlement, and market resolution. Architect distributed, low-latency systems with strict financial correctness, lead multi-quarter technical projects, mentor engineers, and collaborate with Product, Compliance, and Risk to meet regulatory requirements.

Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.

Manage an assigned book of business, drive revenue growth and renewals, upsell ancillary products, maintain client and broker relationships, support finalist sales presentations and onboarding, and coordinate internal teams to deliver client solutions and satisfaction.

Help new Dynatrace customers adopt Digital Experience capabilities (Synthetic Monitoring, RUM, Session Replay). Perform data-driven analysis, create concise enablement and investigation deliverables, prioritize customer onboarding activities, drive usage expansion, and collaborate with account teams while communicating findings to technical and business stakeholders.

Lead revenue strategy and execution for mid and large law segments. Own segment targets, forecasting, talent development, territory planning, pipeline governance, and cross-functional partnerships to drive scalable growth and market expansion.