Top Artificial Intelligence Jobs in Charlotte, NC

Own the full sales cycle for travel-sector businesses, from prospecting through close. Build pipeline through targeted outreach, events, networking, and industry relationships; develop partnerships across travel sub-verticals; and collaborate with Legal, Finance, and Strategy. Help customers address cross-border payments, foreign exchange exposure, reconciliation, and fragmented payment flows using Airwallex solutions.

Leads complex internal investigations involving ethics, business conduct, risk, compliance, independence, and policy violations. Develops investigative plans, conducts fact finding, analyzes policies and regulations, advises leaders on findings and corrective actions, identifies control weaknesses and trends, recommends policy and process improvements, and coaches investigation teams while maintaining confidentiality and sound judgment.

Provides Zuora consulting services to improve clients’ quote-to-revenue and finance operations. Responsibilities include analyzing requirements, configuring and testing Zuora Billing, CPQ X, and Revenue solutions, developing revenue recognition workflows, preparing documentation, resolving defects, supporting clients, managing workstreams, and mentoring junior team members.

Leads software testing and quality assurance for banking platform transformation initiatives. Responsibilities include executing test scenarios, managing defects, coordinating cross-functional testing, implementing automation frameworks, overseeing test environments and data, troubleshooting issues, coaching teams, managing agile testing projects, and communicating outcomes to clients and stakeholders.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverage, and converts prospects into policyholders. The role requires strong persuasion, communication, organization, typing, and PC skills. Employees receive paid training and licensing support, work remotely on weekday and weekend schedules, and must maintain a dedicated workspace with reliable wired high-speed internet.

Supervises agents, registered representatives, and investment adviser representatives within New York Life general offices. Responsibilities include inspections, compliance interviews, correspondence and complaint reviews, financial monitoring, enhanced supervision, disciplinary recommendations, regulatory follow-up, site inspections, and compliance training. The role serves as a primary resource for standards and compliance questions and assists with maintaining supervisory systems across multiple offices.

Provides technical sales support for strategic accounts by delivering product demonstrations, managing proof-of-concepts, leading solution evaluations, advising on cloud architecture, completing RFIs and RFPs, and presenting to executives. Partners with sales teams, customers, channel partners, product management, and services organizations to identify opportunities, communicate technical value, troubleshoot issues, and promote Dynatrace observability solutions. Travel of up to 30% is required.

Leads complex cybersecurity incidents and digital forensics and incident response investigations. Responsibilities include incident command, threat hunting, triage, root-cause analysis, corrective-action reporting, process development, technical project leadership, executive presentations, global on-call participation, and mentoring junior analysts. The role supports cybersecurity strategy and protects critical aerospace systems.

Design, develop, test, deploy, and support enterprise Java applications, REST APIs, microservices, and batch-processing platforms. Lead system design, code reviews, modernization, security, performance optimization, production support, incident resolution, and CI/CD improvements. Collaborate with business, QA, DevOps, and architecture teams while mentoring junior engineers and using approved AI tools to improve development workflows.

Manages high-touch customer success engagements and serves as the primary IT service contact for assigned accounts. Develops customer success and action plans, coordinates escalations and outage resolution, leads support teams, manages service delivery and scope, and conducts quarterly or monthly service reviews. Partners with engineering, delivery, and solution center teams to maintain customer satisfaction, analyze service trends, improve processes, and achieve business objectives.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Build and operate Deepgram’s deal desk, including approval matrices, pricing playbooks, credit and promotion guidelines, non-standard deal reviews, pricing analysis, Salesforce CPQ workflows, and audit-ready approvals. Partner with Sales, Customer Success, Product, and Finance on pricing, packaging, renewals, and revenue recognition. Use AI for first-pass deal reviews and continuously improve desk rules and processes.