Top Artificial Intelligence Jobs in Charlotte, NC

Manage product lifecycle from definition through release, collaborate with cross-functional teams, conduct market and competitive analysis, support go-to-market and commercialization, apply business process modeling, and use agile methods to drive product strategy and user-focused improvements.

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee multiple client projects, build executive client relationships, drive business development, mentor leaders, and promote technology-enabled sales and service improvements to drive revenue and customer satisfaction.

Lead tax information reporting and withholding engagements (Forms 1099, 1042-S, 1042, 945, ACA). Review W-8/W-9, analyze financial data, prepare and file tax returns, design process improvements using automation and AI, manage multiple client engagements, budgets and cross-functional teams, and coach onshore/offshore staff to ensure compliance and reduce risk.

Manage an assigned book of business, drive revenue growth and renewals, upsell ancillary products, maintain client and broker relationships, support finalist sales presentations and onboarding, and coordinate internal teams to deliver client solutions and satisfaction.

Design and implement Kinaxis Maestro supply chain planning solutions (MRP/MPS, forecasting, ATP, S&OP). Architect integrations with ERP/SAP, configure planning modules, develop technical/functional specs, lead testing and user enablement, and drive continuous improvement and inventory optimization. Travel up to 25%.

Lead and evolve enterprise architecture by aligning technology strategies with business goals. Manage architect team, enforce governance, prioritize projects, ensure scalability, security, compliance, and drive continuous improvement and budgeting.

Drive profitable growth for middle market construction casualty accounts by selecting and pricing risk, managing a complex portfolio, cultivating agent/broker relationships, documenting decisions, mentoring underwriting staff, and participating in continuous improvement and marketing efforts. Field-based role supporting Southeast agency/broker partners.

Own full-lifecycle recruiting for G&A, Customer Experience, EAA, and IT; source and build pipelines, partner with hiring managers, use data and analytics to improve hiring velocity, and help scale recruiting processes across global markets.

Build SDKs, self-service apps, and reusable abstractions for Coinbase's data platform. Develop data integration and processing tools, enable observability and security (cataloging, lineage, access controls), and collaborate with analysts, data scientists, and engineers to scale and operationalize data pipelines and models.

Build and maintain on-chain smart contracts and backend services for branded USDC-backed stablecoins. Own issuance, reserves, mint/burn, and rewards systems; drive architecture, security, and operational excellence; ship features with product and design partners and ensure well-tested, auditable production deployments.

Senior individual-contributor responsible for enterprise service quality strategy and governance across Cox Fleet internal operations. Drives KPI frameworks, data-driven insights, root-cause analysis, and cross-functional improvement initiatives. Advises senior leaders, builds scalable coaching/tools, establishes governance and executive reporting, and embeds continuous improvement and accountability without direct people management.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.

Sell Motive's fleet hardware and software to large State, Local, and Education agencies. Develop account plans, win RFPs, run complex proofs-of-concept, partner with Sales Engineering and Product, and manage executive relationships to meet revenue quotas while providing product and market feedback.

Lead operational strategy and execution for Onboarding, Ramp, and Bridge readiness programs. Design scalable frameworks, manage logistics and stakeholder handoffs, track KPIs, build reporting, and continuously improve learner outcomes to accelerate seller productivity.

Build and maintain sales KPI dashboards, perform recurring and ad-hoc sales performance analyses, model efficiency drivers (churn, LTV:CAC, pipeline coverage), create executive insights, partner with GTM leaders, and automate/reporting processes to scale Sales operations.

Lead and execute mixed-methods user research—usability tests, interviews, surveys, ethnography—synthesizing insights into actionable recommendations, personas, and journey maps. Collaborate with PMs, designers, and engineers, mentor junior researchers, and apply AI and prototyping to accelerate analysis and drive product improvements within a fast-paced, agile SaaS environment.