Top Artificial Intelligence Jobs in Charlotte, NC

Handles inbound calls and warm leads to assess customers’ insurance needs, recommend appropriate property and casualty products, and convert prospects into policyholders. The role includes paid training and licensing, customer consultation, sales closing, brand representation, and maintaining strong service standards. Representatives work remotely on a fixed weekday and weekend schedule and must maintain a dedicated professional workspace with high-speed wired internet.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate coverages and products, and converts leads into policyholders. Completes paid training and obtains a Property and Casualty license if needed. The role requires strong communication, persuasion, organization, PC proficiency, and availability for weekday and weekend shifts in a remote work environment.

Lead advisory engagements that improve clients’ financial planning, forecasting, reporting, and performance management. Design OneStream-enabled technology solutions, develop KPIs and financial frameworks, oversee multiple projects, analyze data for executive decisions, guide financial planning, build client relationships, drive business growth, and mentor professionals.

Leads finance transformation and operations consulting engagements for CFOs, controllers, and treasurers. Responsibilities include optimizing finance structures and processes, improving controls and back-office operations, analyzing financial data, developing models and forecasts, reviewing statements, implementing financial systems and controls, managing client projects, and mentoring junior consultants. The role emphasizes finance process optimization, transformation initiatives, financial modeling, operational excellence, and client relationship development.

Optimizes clients’ capital programs and infrastructure projects by analyzing needs, developing operational strategies, improving processes, and managing project delivery. Responsibilities include establishing governance and controls, analyzing data, creating visual reports, managing budgets, and improving operational performance. The role also supports business process consulting, develops client relationships, and contributes to team leadership and service delivery improvements.

Lead global and regional operational, IT general controls, application controls, and integrated audits. Plan engagements, conduct walkthroughs and controls testing, analyze data and AI-driven risks, draft audit reports, track remediation, advise stakeholders, and improve internal audit methodology and automation using ServiceNow IRM.

Leads global IT strategic sourcing for more than $350 million in software, hardware, services, cloud, and telecommunications spend. Manages a team of commodity managers and a director, negotiates enterprise technology agreements, develops supplier and category strategies, drives cost and working-capital improvements, manages supply-base performance, and partners with IT leadership on technology sourcing, renewals, integrations, and transformation initiatives.

Supports new-agent onboarding by advancing contracts, tracking background checks and fingerprints, reviewing paperwork, resolving documentation gaps, communicating candidate status, and processing system integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. The role requires customer service or office administration experience, strong communication and organization, meticulous data handling, Microsoft 365 proficiency, discretion, and a compliance-focused mindset.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Own and lead Coinbase’s developer infrastructure platforms, including CI, build systems, and deployment orchestration. Set technical direction for complex cross-team initiatives, improve build and deployment performance, manage reliability and observability, and drive platform migrations and adoption. Partner with engineering leaders, operate production systems, mentor engineers, and deliver scalable tools used across the organization.

Define the technical vision and multi-quarter strategy for Coinbase’s FinHub financial infrastructure. Architect scalable ledger and money-movement primitives across fiat and crypto, ensuring double-entry accounting, idempotency, reconciliation, auditability, reliability, and safe failure recovery. Lead complex cross-team architectural initiatives, collaborate with finance, risk, compliance, and operations stakeholders, and mentor senior engineers while improving system design and operational excellence.

Own Coinbase’s end-to-end privacy incident management program, serving as incident commander for personal-data incidents. Coordinate triage, investigation, remediation, escalations, notification workflows, retrospectives, metrics, and process improvements across Privacy, Legal, Security, Product, Engineering, and Communications. Maintain on-call readiness, build automation, analyze cloud-native environments using SQL and Python, and support privacy initiatives involving global regulations, privacy controls, and responsible generative AI use.

Leads QA strategy and testing for Adobe Experience Manager projects, including functional, automation, API, accessibility, UI/UX, integration, regression, and release testing. Manages test planning, case reviews, defect lifecycle, quality metrics, and release sign-offs while mentoring QA engineers. Validates AEM Sites, Assets, Forms, workflows, Dispatcher, integrations, and responsive experiences. Integrates automated testing into CI/CD pipelines and collaborates with developers, designers, architects, and stakeholders to improve product quality and compliance.

Administer hybrid Windows Server infrastructure across colocation, on-premises, Azure, and GCP environments. Manage virtual machines, cloud resources, patching, upgrades, backups, monitoring, alerts, incident response, vulnerability remediation, and root cause analysis. Develop automation using PowerShell, Python, Ansible, and infrastructure-as-code tools for provisioning, remediation, and self-healing workflows. Maintain documentation and runbooks while collaborating with engineering, IT support, security, and operations teams.

Provide high-volume inbound/outbound customer support during evening and overnight hours; document contacts, originate and assign service transactions, coordinate towing and vendor scheduling, support dispatching, and maintain professional customer rapport.