Top Artificial Intelligence Jobs in Charlotte, NC

Provides strategy consulting for pharma and life sciences clients, focusing on customer analytics and experience. Responsibilities include analyzing client needs, designing customer journey maps, managing segmentation and satisfaction surveys, interpreting customer data, developing value propositions, identifying improvement opportunities, and guiding teams in implementing customer experience strategies. The role also involves client relationship development, business process improvement, trend analysis, and delivering strategic recommendations that improve customer satisfaction, engagement, loyalty, and business growth.

Leads strategic tax planning, R&D tax credit advisory, tax compliance, and restructuring projects for clients. Directs and coaches teams, ensures professional standards and independence requirements, identifies tax opportunities, communicates recommendations, incorporates client feedback, and fosters high-performing, inclusive teams.

Leads procurement initiatives, strategic sourcing, supplier relationships, contract negotiations, cost analysis, and purchasing process optimization. Drives cost savings and operational efficiency while overseeing contract compliance and procurement systems. Coaches and mentors teams, applies systems thinking to resolve complex challenges, analyzes industry trends, and improves communication and collaboration across stakeholders.

Provides specialized loss prevention and safety consulting to construction customers. Conducts on-site evaluations, analyzes risk and loss data, develops service plans, advises on regulations and industry practices, mentors consultants, supports customer relationships, and identifies opportunities for additional services. Regular travel is required.

Prospect and build enterprise sales pipelines for Coupa’s cloud-based spend management solutions. Engage C-level executives, communicate strategic business value, and close large six-figure-plus deals. Develop account plans and customer value roadmaps, collaborate with account development and solutions consulting teams, and provide accurate sales forecasts, reports, market insights, and risk assessments.

Lead design and advancement of scalable, secure software architectures focused on data, analytics, and AI. Collaborate with engineering teams, mentor developers, evaluate emerging technologies, perform architecture and code reviews, and ensure delivery of high-value, maintainable software solutions.

Manages ServiceNow’s partner ecosystem across the Americas by developing partner business plans, improving partner capabilities, aligning investments, driving revenue growth, and overseeing governance. The role includes partner enablement, capacity planning, quarterly business reviews, pipeline management, remediation planning, reporting, executive alignment, customer implementation readiness, and joint marketing activities. Approximately 10% travel is required.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Build and own end-to-end full-stack systems for AI-powered agentic trading across web and React Native mobile. Implement real-time, low-latency UIs and Go backend services, integrate streaming AI/ML features and market data, drive architecture and code quality, and collaborate with AI/ML, design, and product teams to ship production-ready features used by millions.

Plans and executes proactive and reactive communications for product launches, company announcements, media relations, executive communications, and crisis response. Develops messaging, blog posts, social copy, and web content; manages reporter relationships; prepares executives for media appearances; and partners with Legal, Policy, and leadership during issues. The role requires translating complex crypto and technology topics for mainstream audiences while using generative AI responsibly to improve communications workflows.

Own the design, development, and automation of Coinbase’s routing infrastructure connecting services to Kubernetes backends. Build scalable capabilities using Envoy, Istio, Ambient Mesh, and SPIFFE; improve routing latency, reliability, and performance; enhance developer tooling with responsible AI; and collaborate with security, reliability, and observability teams to resolve complex distributed-systems issues.

Design, build, and maintain scalable, reliable full‑stack systems. Contribute to API and architecture design, write testable code, debug complex issues, improve performance, automate deployments, and mentor junior engineers while collaborating with cross‑functional teams.

Own enterprise partnership lifecycle marketing across journey architecture, segmentation, creative strategy, execution, experimentation, reporting, and optimization. Build scalable journey templates, creative frameworks, QA processes, KPI dashboards, and reporting standards from scratch. Serve as a Customer Success point of contact, lead partner launch workstreams, diagnose performance issues, present recommendations, and use AI to accelerate marketing workflows while applying sound judgment.

Lead complex, concurrent enterprise customer implementations from kickoff through sign-off, managing scope, milestones, resources, budgets, risks, dependencies, quality, and stakeholder alignment. Serve as the customer escalation point while partnering with internal teams and third parties. Help develop PMO governance, methodologies, KPIs, resource planning, and process improvements. Mentor project managers and share delivery best practices across the Professional Services organization.

Build and lead Rubrik’s global professional services resource management and capacity planning function. Standardize workflows across NAM, EMEA, and APAC; improve data integrity, reporting, automation, and PSA system adoption; forecast capacity and demand; manage subcontractor partnerships; and provide executives with utilization and talent distribution insights. Partner with delivery, finance, HR, and regional leaders to drive consistent global execution and operational efficiency.

Leads the lifecycle development and global launch of standardized Professional Services offerings. Partners with Product Management, Engineering, practice leaders, sales, and delivery teams to align services with product roadmaps, create deployment frameworks and delivery methodologies, standardize SOWs, and optimize the services portfolio based on customer outcomes, field feedback, utilization, and market trends.

Own and maintain lifecycle marketing systems: administer Hightouch reverse ETL, monitor syncs and pipeline health, triage martech issues, partner with engineering and marketing on implementations, document configurations, manage access and governance, support audience segmentation and QA, and identify automation opportunities while building solutions with AI.