Top Artificial Intelligence Jobs in Charlotte, NC

Senior Associate in Digital Finance delivering NetSuite implementations and finance transformation. Lead functional NetSuite ARM and SuiteBilling workstreams, manage onshore/offshore teams, design customizations, oversee testing, and apply finance and accounting knowledge to drive SuiteSuccess deployments and client outcomes.

Lead design and evolution of Honeywell Aerospace's enterprise architecture. Drive cloud (Azure) and OT/infra architecture, security, identity and access, compliance (NIST/ISO/CIS/ITAR/EAR), reference architectures, governance, stakeholder advising, and cross-team collaboration to ensure scalable, secure, compliant solutions.

Underwrite and manage a portfolio of small-to-mid commercial surety accounts, perform financial and risk analysis, negotiate terms to maximize profitability, build relationships with agents and brokers, monitor account financial health, identify cross-sell opportunities, mentor junior staff, and handle underwriting workflows and special projects.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.

Lead workforce management operations and analytics for multi-brand contact center portfolio. Manage WFM and real-time teams, forecasting, capacity planning, scheduling, intraday operations, and WFM technology optimization (Genesys, Intradiem). Drive process standardization, continuous improvement, reporting, and stakeholder partnerships to meet service levels and business objectives.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.

Lead roadmap and execution for CX analytics data models, pipelines, dashboards, and regulatory reporting. Prioritize cross-functional requests, drive delivery across engineering and compliance, automate program processes, implement data quality/testing standards, and leverage AI tooling to scale impact.

The Director of Solutions Engineering will lead pre-sales technical functions, oversee demos and POCs, build playbooks, and coach a team. This role requires strong technical expertise in AI and security while collaborating with various departments to improve sales efficiency and customer success.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

Provide end-to-end commercial litigation support, advise on subpoenas and customer data privacy, manage eDiscovery lifecycle with automation/AI, mitigate and resolve disputes, drive process and technology-enabled innovation, and deliver actionable legal insights to cross-functional stakeholders.

The Staff ML Engineer will design and operate Samsara's ML platform, collaborating with teams to enhance ML features and improve safety outcomes. Responsibilities include overseeing system reliability, leading technical direction, and mentoring engineers.