Top Artificial Intelligence Jobs in Charlotte, NC

Senior Associate in Digital Finance delivering NetSuite implementations and finance transformation. Lead functional NetSuite ARM and SuiteBilling workstreams, manage onshore/offshore teams, design customizations, oversee testing, and apply finance and accounting knowledge to drive SuiteSuccess deployments and client outcomes.

Lead design and implementation of Kinaxis solutions, analyze and optimize supply chain processes, develop efficiency and sourcing strategies, manage budgets, coach teams, validate outcomes with clients, and promote data-driven, connected supply chain transformations.

Lead design and evolution of Honeywell Aerospace's enterprise architecture. Drive cloud (Azure) and OT/infra architecture, security, identity and access, compliance (NIST/ISO/CIS/ITAR/EAR), reference architectures, governance, stakeholder advising, and cross-team collaboration to ensure scalable, secure, compliant solutions.

Underwrite and manage a portfolio of small-to-mid commercial surety accounts, perform financial and risk analysis, negotiate terms to maximize profitability, build relationships with agents and brokers, monitor account financial health, identify cross-sell opportunities, mentor junior staff, and handle underwriting workflows and special projects.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.

Lead workforce management operations and analytics for multi-brand contact center portfolio. Manage WFM and real-time teams, forecasting, capacity planning, scheduling, intraday operations, and WFM technology optimization (Genesys, Intradiem). Drive process standardization, continuous improvement, reporting, and stakeholder partnerships to meet service levels and business objectives.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Lead UX research for Coinbase's Advanced Trade team, conducting mixed-methods studies with sophisticated traders. Synthesize qualitative and quantitative data to inform product roadmap, build scalable research programs, and guide stakeholders to translate insights into experiments and product decisions.

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Lead and scale Coinbase's global social support program across Reddit, X, LinkedIn and adjacent channels. Define strategy, crisis playbooks, escalation workflows, SLAs and dashboards. Coordinate with Comms, Fraud, Product, Trust & Safety and Engineering to resolve incidents, prevent issues, and ensure empathetic public messaging. Present data-driven recommendations to executive leadership and oversee AI-to-human support handoffs and real-time social listening.

Sell FourKites SaaS supply chain and logistics solutions to new and existing Fortune 1000 accounts. Manage 15-25 accounts, exceed quota, develop strategic account plans, map solutions to customer SOPs, coordinate cross-functional GTM efforts, update Salesforce, and leverage internal AI tools to drive growth and expanded ARR.

Drive pre-sales services for enterprise accounts by positioning and selling Samsara professional services, scoping and producing SOWs, owning services ARR attach quota, forecasting pipeline, and partnering with Sales, Sales Engineering, and Customer Success through implementation and executive engagement.

Lead positioning and sale of Samsara Professional Services during the sales cycle: scope engagements, produce SOWs and proposals, forecast and hit ARR attach quota, coordinate transitions to Customer Success, advise executives during implementation, and help build services methodologies and collateral.

Lead pre-sales and implementation services for enterprise customers: sell services value, scope and produce SOWs, forecast services ARR, manage transitions to Customer Success, govern implementations, and build services methodologies and collateral while maintaining executive customer relationships.