Top Artificial Intelligence Jobs in Charlotte, NC

Leads the strategic direction of data initiatives, governance, analytics, and decision-making frameworks. Establishes growth and innovation strategies, oversees transformative data projects, maintains executive client relationships, mentors future leaders, fosters creativity, collaborates across departments, supports business development, and ensures adherence to professional data management standards.

Manages ServiceNow’s partner ecosystem across the Americas by developing partner business plans, improving partner capabilities, aligning investments, driving revenue growth, and overseeing governance. The role includes partner enablement, capacity planning, quarterly business reviews, pipeline management, remediation planning, reporting, executive alignment, customer implementation readiness, and joint marketing activities. Approximately 10% travel is required.

Underwrite complex Wholesale Excess and Surplus casualty risks within delegated authority, assessing and pricing accounts for profitability. Manage broker, agent, and client portfolios; build market relationships; apply regulatory requirements; identify emerging risk trends; collaborate with Claims, Actuarial, and underwriting teams; contribute to product, process, and workflow improvements; and mentor junior underwriters.

Provides escalated technical customer support for the vAuto product through phone and online channels. Troubleshoots hardware, software, access, and data issues; resolves routine to moderately complex problems; escalates difficult cases; documents inquiries and resolutions; follows up with customers; and collaborates with technical experts and cross-functional teams. Preferred experience includes SQL or XML investigation, Salesforce case logging, and Genesys PureCloud.

Leads content strategy, SEO, GEO, editorial, creative, social, and content operations for Kelley Blue Book and Autotrader. Oversees approximately 50 professionals, enterprise content technology, vendors, budgets, performance metrics, multimedia production, and organizational transformation. Partners with executive stakeholders across sales, advertising, marketing, product, engineering, and communications to grow audiences, improve organic visibility, support monetization, and drive business outcomes across two automotive brands.

Leads enterprise absence and accommodations strategy, compliance, operations, and team management. Oversees FMLA, ADA, disability, workers’ compensation, and related programs; manages mergers and acquisitions transitions, vendors, governance, process improvement, reporting, and audit readiness. Partners with HR, Legal, Payroll, Benefits, Technology, and other stakeholders to improve workflows, employee experience, compliance, training, and operational performance.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Lead SAP S/4 supply chain transformation as the business owner for Integrated Supply Chain Operations. Define priorities, align cross-functional stakeholders, drive process standardization, ensure business readiness/adoption, monitor risks, and deliver scalable improvements across planning, sourcing, manufacturing, logistics, and fulfillment.

Design, build, and scale highly available backend and frontend systems powering Coinbase trading experiences for millions of users. Architect extensible support for multiple trading types and assets, evolve critical production infrastructure, partner with product and design, and promote engineering quality through code reviews, mentorship, and knowledge sharing.

Lead end-to-end ML systems for identity verification, including document authenticity, face match, liveness and deepfake detection. Build GNN-based identity graphs, behavioral/device-intelligence models, vendor benchmarking/evaluation, and production enforcement. Mentor engineers and align ML architecture with Product, Compliance, Risk, and Security stakeholders.

Lead regional launch readiness and localization for product and policy launches across APAC, EMEA, and the Americas. Monitor and prioritize region-specific CX friction, partner with Product/Engineering/Compliance/Operations to adapt programs, produce regional SLA reports, and represent regional customers in global forums to ensure compliant, locally optimized experiences.

Leads FP&A systems strategy and digital transformation across a complex technology organization. Oversees consolidation of Workday Adaptive Planning and IBM Planning Analytics, directs system migration and vendor implementation, manages two technical team members, automates reporting and financial workflows, improves close and forecasting cycles, and establishes governance, access controls, data standards, and training. Partners with decentralized FP&A teams to develop tailored financial models and generate insights supporting corporate strategy, capital allocation, and ROI optimization.

Serve as strategic partner to the Enterprise GM to design and execute multi-year strategies and operating models. Lead cross-functional initiatives, align executive priorities and resource allocation, drive organizational change and operational excellence, synthesize insights for senior decision-making, and build relationships across VP+ leaders to mobilize company-level transformation.

Build, configure, test, and optimize Adobe Journey Optimizer journeys and multichannel customer experiences. Implement audiences, decision rules, event triggers, integrations, APIs, webhooks, and data pipelines across Adobe and third-party systems. Perform QA, troubleshooting, deployment, monitoring, and performance optimization for B2B and B2C campaigns. Collaborate with architects, analysts, and marketing stakeholders while documenting reusable libraries and maintaining security and data privacy practices.

Lead design, configuration, and implementation of Adobe Workfront and Fusion solutions. Build dashboards, reports, workflows, automation, and integration configurations. Conduct discovery with stakeholders, produce architecture documentation, provide QA, troubleshoot issues, deliver training, and provide ongoing technical support to ensure successful client adoption.

Configure and maintain Adobe Experience Platform and Real-Time CDP data pipelines, XDM schemas, datasets, identity resolution, Profile enablement, segmentation readiness, and destination activation. Validate data quality, troubleshoot ingestion and identity issues, manage sandboxes, and implement privacy, consent, governance, and access controls. Partner with architects, data engineers, consultants, analysts, data scientists, and marketing teams to support reporting, personalization, and machine learning readiness.

Leads Vantor’s AI-assisted software engineering strategy and transformation. Designs and prototypes agentic workflows for coding, testing, documentation, code review, and automation; evaluates tools; establishes secure governance; runs pilots; builds adoption networks; measures productivity, quality, risk, and business value; and translates evidence into executive recommendations, roadmaps, and scalable operating patterns.