Top Artificial Intelligence Jobs in Charlotte, NC

Manages, investigates, evaluates, and resolves attorney-represented and litigated auto and homeowners bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, suspicious claims, subrogation opportunities, and settlements; communicating with claimants and policyholders; preparing for trials and hearings; coordinating with counsel; managing legal billing; and maintaining detailed claim files and reports.

Handle inbound insurance sales and warm leads remotely, consult customers on coverage needs, convert leads to policyholders, complete paid licensing and training, work scheduled shifts including weekends, and meet performance and workspace requirements.

Handle inbound and warm sales leads remotely, consult customers on insurance needs, recommend Property & Casualty coverages, close policies, complete paid training and obtain required license, and meet schedule and performance expectations.

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee multiple client projects, build executive client relationships, drive business development, mentor leaders, and promote technology-enabled sales and service improvements to drive revenue and customer satisfaction.

Leads Salesforce consulting services and strategic project execution, analyzing client needs, implementing solutions, and supporting enterprise integrations. Oversees multiple engagements, manages executive client relationships, drives business development, develops innovative solutions, and mentors consulting leaders. The role also provides training, promotes technological advancement, and ensures adherence to professional and technical standards.

Lead technical product strategy and execution for enterprise software, translating engagement team needs into roadmaps, prioritizing features, managing scope/timelines, and ensuring scalable engineering practices (CI/CD, microservices). Mentor junior staff, conduct requirements analysis, support architecture and code quality, and coordinate cross-functional teams to deliver high-quality solutions.

Manages ServiceNow’s partner ecosystem across the Americas by developing partner business plans, improving partner capabilities, aligning investments, driving revenue growth, and overseeing governance. The role includes partner enablement, capacity planning, quarterly business reviews, pipeline management, remediation planning, reporting, executive alignment, customer implementation readiness, and joint marketing activities. Approximately 10% travel is required.

Provides escalated technical customer support for the vAuto product through phone and online channels. Troubleshoots hardware, software, access, and data issues; resolves routine to moderately complex problems; escalates difficult cases; documents inquiries and resolutions; follows up with customers; and collaborates with technical experts and cross-functional teams. Preferred experience includes SQL or XML investigation, Salesforce case logging, and Genesys PureCloud.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Lead SAP S/4 supply chain transformation as the business owner for Integrated Supply Chain Operations. Define priorities, align cross-functional stakeholders, drive process standardization, ensure business readiness/adoption, monitor risks, and deliver scalable improvements across planning, sourcing, manufacturing, logistics, and fulfillment.

Build and operate Coinbase's LLM and agent platform: unified model gateway, AI Hub, secure microVM agent runtime, knowledge base integrations, AI FinOps, observability and evaluation tooling, and production-grade agent deployments with teams across the company.

Architect, build, and operate low-latency market data systems, including feed handlers, normalization, distribution, and exchange connectivity. Design high-throughput infrastructure for real-time trading data, improve reliability and performance, participate in observability, on-call, and incident response, and deliver well-tested features end to end. Partner with engineering, product, and cross-functional stakeholders while leading a lean, high-impact team.

Own infrastructure, deployment, operational tooling, observability, deploy safety, and incident response for latency-sensitive institutional trading systems across cloud and colocated environments. Improve reliability, performance, and developer velocity; reduce single points of failure; establish operational standards and automation; partner with engineering, product, markets, and SRE; and mentor engineers in a 24/7 production environment.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Own a book of Enterprise accounts as a trusted advisor: drive adoption, run strategic reviews, manage renewals and expansion, coordinate cross-functional support, and deliver customer insights to improve product and outcomes.

Build and operate reliable, scalable cloud infrastructure supporting Webflow products. Lead initiatives that improve reliability, reduce incident and triage load, and optimize cost and performance across multi-region environments. Develop infrastructure automation, modernize services, improve on-call and incident response, collaborate with product engineering teams, participate in design reviews, and mentor junior engineers. The role requires expertise in cloud platforms, containers, infrastructure as code, Cloudflare tooling, distributed systems, and software development.

Lead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.