Top Artificial Intelligence Jobs in Charlotte, NC

Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with trial counsel; prepare for trials/hearings; ensure reserves and secure financial processing; identify subrogation and suspicious claims; communicate with claimants and policyholders; manage outside counsel billing and reporting.

Underwrite Wholesale Excess & Surplus casualty policies within delegated authority, managing a broker/agent portfolio, pricing complex risks, advising on product strategy, ensuring regulatory compliance, collaborating with claims/actuarial, mentoring junior underwriters, and analyzing portfolio performance to identify trends and improve profitability.

Design and implement AI systems and scalable ML models (Python, TensorFlow); build/maintain data pipelines and integrations; apply NLP (NLTK) and deep learning for analytics; deploy and optimize models (including open-weight LLMs); collaborate with stakeholders and continuously learn to improve AI solutions and deployment reliability.

Provide customer-focused consulting to design customer journey maps, analyze customer data, develop engagement and sales funnel strategies, and deliver actionable insights to improve acquisition, retention, and client experience.

Lead client engagements to design and implement customer-centric sales strategies and journey maps. Manage teams, budgets, and client relationships while using CRM and customer analytics to drive growth, measure satisfaction, and coach staff to meet quality standards.

Lead Cox Fleet process design, standardization, and continuous improvement across the business. Drive transformation initiatives (acquisitions, integrations), partner with stakeholders and BI to build metrics, govern process standards, prioritize technology enhancements, and manage implementation of process excellence and change management to improve efficiency and compliance.

Manage daily account activities for assigned fleets, including scheduling and processing repairs, estimating and auditing repair costs, coordinating vendor work, ensuring PM compliance, and following up on scheduled and unscheduled events to ensure timely, accurate invoicing and customer approvals.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Manage day-to-day treasury and banking operations including funding, balance monitoring, and liquidity forecasting. Process and settle customer payments across multiple fiat rails, investigate and resolve escalated payment issues, and serve as primary contact for banking partners. Collaborate with Product, Engineering, compliance, legal, and finance to launch and support payment rail integrations and meet regulatory requirements.

Lead design systems work to build scalable components and patterns across web and mobile. Drive features from ideation through prototyping, user testing, and production. Partner with design and engineering teams to document, define, evangelize patterns, participate in reviews, and execute roadmap and long-term systems strategy.

Lead and grow engineering teams building AI-powered automation (especially LLM/Agentic AI) for compliance. Drive architecture, scalable multi-tenant systems, cloud-based engineering, cross-functional roadmaps, hiring, code quality, incident response, and delivery of high-impact AI/ML products.

Partner with healthcare clients to discover, design, and deliver production-grade AI/LLM solutions. Architect cloud-native systems, build and deploy ML/LLM applications, prototype rapidly, troubleshoot distributed systems, and lead client engagements to drive measurable business outcomes while collaborating across product, platform, and engineering teams.

Lead strategic sales for Honeywell Aerospace OEM customers, drive revenue growth, manage strategic pursuits, develop sales plans, build executive-level customer relationships, analyze market trends, collaborate cross-functionally, and provide senior leadership insights to achieve sales targets and improve performance.

Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.

Design, implement, and maintain partner integration solutions; translate partner requirements into scalable technical implementations; troubleshoot and automate fixes; collaborate with product and engineering teams to improve tools and ensure successful partner onboarding and launches.

Lead and grow a data engineering team that builds and operates ingestion, transformation, orchestration, and serving layers and a self-serve analytics substrate. Own data quality, observability, cost efficiency, SLAs, and engineering practices while partnering with Data Science, BIE, Analytics, and Product to deliver reliable, reusable data products.

Lead and scale Product Marketing operations: build operating models for messaging lifecycle, portfolio and roadmap visibility, PMM launch governance, cross-functional decision rights, templates, reporting, and AI/automation-enabled workflows to improve launch readiness and go-to-market execution.