Top Artificial Intelligence Jobs in Charlotte, NC

Manages strategic employer and broker relationships for TPA accounts, driving customer satisfaction, retention, renewals, revenue growth, and benefit-plan expansion. Develops account growth and retention strategies, leads internal account teams, supports implementations and RFPs, presents value propositions, conducts strategic planning sessions, and provides consultative health and benefits guidance. The role also supports sales presentations, benefit fairs, special projects, and mentoring of account management staff.

Leverage data analytics, business intelligence, and Python to deliver strategic insights and tailored solutions for clients. Build reports, dashboards, data pipelines, and support data architecture and quality initiatives. Analyze data from multiple sources to identify trends, improve operations, and inform decision-making. Collaborate with stakeholders and team members while continuously developing technical skills and contributing to process improvements.

Provides strategy consulting to clients by analyzing market trends, business performance, competitive landscapes, and growth opportunities. Develops and executes go-to-market, marketing, commercial, and business transformation strategies. Leads consulting teams, coaches staff, manages client relationships, promotes innovative solutions, and ensures data integrity and compliance. Requires a bachelor’s degree and at least five years of professional services or strategy consulting experience.

Provides management consulting services focused on customer experience and business growth. Responsibilities include analyzing client needs, designing customer journey maps, developing customer-centric solutions, conducting journey and segmentation analysis, improving customer service processes, managing CRM data, and evaluating customer satisfaction KPIs. The role involves collaborating with teams and clients, gathering information, identifying patterns, and delivering strategic recommendations.

Ten-week sales internship supporting field sales and account management teams. Responsibilities include learning employee benefits products, developing broker and client relationship skills, using Salesforce, BenefitFlow, Tableau, and generative AI tools, collaborating cross-functionally, participating in professional development, and completing a capstone project. The intern will gain practical experience in business development, sales support, analytics, and client-facing business operations.

Leads post-sales success for strategic enterprise accounts, partnering with C-level executives to drive digital transformation, adoption, renewals, customer satisfaction, and expansion. The role establishes success metrics, mitigates risks, coordinates cross-functional teams and partners, and guides Customer Success teams. Candidates need 12+ years of consulting or leadership experience in technology-enabled business transformation, along with enterprise account leadership, executive relationship management, and strong strategic communication skills.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer consultations, sales closing, and representing the Liberty Mutual brand. Employees must work assigned evening and weekend schedules, maintain a compliant home office with high-speed wired internet, and obtain a Property and Casualty license after hire.

Leads global IT strategic sourcing for more than $350 million in software, hardware, services, cloud, and telecommunications spend. Manages a team of commodity managers and a director, negotiates enterprise technology agreements, develops supplier and category strategies, drives cost and working-capital improvements, manages supply-base performance, and partners with IT leadership on technology sourcing, renewals, integrations, and transformation initiatives.

Own the full sales cycle for the Charlotte territory: prospect, develop relationships, structure and negotiate complex deals, deliver proposals and presentations, manage pipeline and forecasting in CRM, collaborate cross-functionally on underwriting and operations, and leverage AI tools to improve workflows and drive net-new business.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Build and manage AI-powered workflows, agents, automations, and internal applications for Deal Desk and GTM teams. Identify automation opportunities, develop prototypes, scale solutions to production, integrate enterprise data and APIs, implement human validation and audit controls, optimize LLM costs, document tools, measure adoption, and train users. The role requires Deal Desk or RevOps experience plus practical knowledge of AI models, APIs, scripting, SQL/SOQL, Python, CPQ, CLM, Salesforce, and agentic platforms.

Manage cross-functional event projects from planning through execution, including timelines, budgets, dependencies, vendors, venues, promotional materials, and on-site logistics. Identify risks, resolve blockers, communicate status and run-of-shows, and improve event workflows. The role supports field marketing events, trade shows, sponsorships, virtual experiences, and multiple simultaneous initiatives while coordinating Marketing, Sales, and external partners.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Leads the HR technology strategy, roadmap, and HRIS team. Oversees UKG Pro, workforce management, benefits administration, system integrations, HR data infrastructure, security, governance, and reporting. Partners with IT, Data, Finance, Recruiting, Compensation, and People Operations on implementations, acquisitions, and technology initiatives. Establishes scalable processes and documentation while developing HRIS professionals and external partners.