Top Artificial Intelligence Jobs in Charlotte, NC

Senior Associate in Digital Finance delivering NetSuite implementations and finance transformation. Lead functional NetSuite ARM and SuiteBilling workstreams, manage onshore/offshore teams, design customizations, oversee testing, and apply finance and accounting knowledge to drive SuiteSuccess deployments and client outcomes.

Lead design and evolution of Honeywell Aerospace's enterprise architecture. Drive cloud (Azure) and OT/infra architecture, security, identity and access, compliance (NIST/ISO/CIS/ITAR/EAR), reference architectures, governance, stakeholder advising, and cross-team collaboration to ensure scalable, secure, compliant solutions.

Underwrite and manage a portfolio of small-to-mid commercial surety accounts, perform financial and risk analysis, negotiate terms to maximize profitability, build relationships with agents and brokers, monitor account financial health, identify cross-sell opportunities, mentor junior staff, and handle underwriting workflows and special projects.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.

Lead workforce management operations and analytics for multi-brand contact center portfolio. Manage WFM and real-time teams, forecasting, capacity planning, scheduling, intraday operations, and WFM technology optimization (Genesys, Intradiem). Drive process standardization, continuous improvement, reporting, and stakeholder partnerships to meet service levels and business objectives.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.

Lead roadmap and execution for CX analytics data models, pipelines, dashboards, and regulatory reporting. Prioritize cross-functional requests, drive delivery across engineering and compliance, automate program processes, implement data quality/testing standards, and leverage AI tooling to scale impact.

Lead category-level growth initiatives from diagnosis through execution to improve revenue, paid conversion, retention, and LTV. Analyze portfolio performance, prioritize high-impact opportunities, design experiments and operating mechanisms, and drive cross-functional teams to deliver measurable business outcomes and scalable decision frameworks.

Lead Coursera's multi-quarter mobile strategy and execution for native iOS/Android apps. Drive discovery, design, delivery, and optimization across teams using data, experimentation, and user research to boost engagement, retention, and business outcomes while raising product craft standards.

Lead global enterprise B2B marketing for Coursera, owning full-funnel demand generation, ABM, regional marketing, customer and partner marketing. Align marketing with sales and customer success to drive pipeline quality, NRR, LTV, advocacy, and ROI while managing budget, KPIs, and a large global team.

Build and maintain frontend and backend components for an AI infrastructure platform using Python and TypeScript. Contribute to SDK development, collaborate with engineering and AI teams, write tests and maintain code quality, participate in code reviews, and support developer-focused tooling and integrations.

Own end-to-end product design for Runpod's AI infrastructure platform, turning complex workflows (compute, deployment, storage, networking, billing, observability, model ops) into intuitive, polished experiences. Rapidly identify UX problems, prototype high-fidelity designs, define design systems, partner with Engineering and Product, and use user research and analytics to iterate and raise product craft and developer trust.

Lead a product engineering team to own roadmaps, design scalable cloud-native systems, ship customer-facing features, ensure quality and reliability, hire and mentor engineers, and coordinate cross-functional delivery.