Web Experience Manager (Mrkt - 1)

For more than two decades, Telestream has been at the forefront of innovation in the digital video industry, pioneering file-based video transcoding and high-quality media exchange over IP networks. Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow businesses and consumers to transform video on the desktop and across the enterprise. Many of the world's most demanding media and entertainment companies such as CBS, BBC, CNN, FOX, CBC, Comcast, Direct TV, Time Warner, MTV, Discovery and Lifetime, as well as a growing number of users in a broad range of business environments, rely on Telestream products to streamline operations, reach broader audiences, and generate more revenue from their media. If you're looking for an industry leader in the high growth area of video, Telestream is for you.

Job Summary:

We are seeking a highly skilled and detail-oriented Webmaster to oversee Telestream's corporate websites-currently a mix of static HTML and WordPress-with a longer-term goal of consolidating all sites into WordPress. This is a full-time role responsible for ensuring the stability, performance, and security of our web properties while supporting timely product updates, marketing content changes, and new page development.

The ideal candidate is comfortable working across both technical and content-focused tasks, communicates effectively with cross-functional teams, and proactively identifies and addresses issues before they impact site performance or availability.

Responsibilities:

1. Website Maintenance & Content Updates:

• Update product release information and related documentation across all domains in collaboration with Product Management and IT.
• Build or modify pages based on marketing and product team needs using HTML, CSS, JavaScript, or WordPress.
• Maintain content across the sites-including copy changes, blog posts, and image updates- and modify page designs as needed, ensuring consistency, accuracy, and branding alignment.
• Direct and manage external contractors, vendors, and agencies supporting web projects

1. Technical Maintenance & Site Health:

• Perform regular WordPress core and plugin updates.
• Conduct speed tests and implement optimization measures to improve site performance.
• Monitor and maintain site security; perform monthly security checks and patch vulnerabilities.
• Conduct browser and device compatibility testing to ensure a seamless user experience.

3. Analytics & Conversion Tracking

• Set up and monitor conversion tracking via Google Analytics and Google Tag Manager.
• Track user interactions across websites and optimize pages for performance based on data insights.

1. Website Migration Support

• Support and contribute to the project migrating all websites from static HTML to WordPress.Maintain uptime and content integrity during platform transitions

Qualifications:

• Must be US-based and able to work during US business hours.
• 5-10+ years managing and maintaining corporate websites.
• Bachelor's degree in Web Development, Computer Science, or Information Technology.
• Proven expertise in classic ASP, HTML, CSS, and JavaScript.
• Strong experience in WordPress and related plugins.
• Experience with maintaining and optimizing mobile-responsive websites.
• Familiarity with site speed optimization, security checks, and quality testing.
• Strong communication skills and the ability to work independently.
• Ability to manage multiple sites and meet deadlines for real-time updates as required.
• Experience sourcing and managing contractors,consultants, vendors and agencies.
• Attention to detail and commitment to delivering high-quality work.
• Comfortable operating on tight deadlines and shifting priorities.

Preferred Skills:

• Knowledge of SEO best practices.
• Experience with chatbot deployment and configuration.
• Familiarity with website analytics and reporting platforms.

Perks That Power Your Life
We offer a comprehensive package designed to support your health, financial security, and work-life balance. Our benefits are built to keep you healthy, supported, and free to do your best work.

• Day-one medical, dental & vision coverage
• 100% company-paid life + disability insurance
• 401(k) with a sweet company match (up to 8%)
• Quarterly HSA boosts & flexible spending accounts
• Flexible time off (salaried) or PTO (hourly) + generous paid holidays
• Pet insurance (yes, your dog gets benefits too)
• Legal plan + extras like accident & critical illness coverage