Leads account management for insurance and digital services, overseeing client relationships, product delivery, team performance, and client satisfaction. Develops growth strategies, identifies new business opportunities, implements account management processes, and aligns internal teams with client needs. Monitors market trends, uses analytics for decision-making, mentors account managers, and represents the company at industry events.
Base Salary: $200-$220k plus bonus
We are seeking an experienced and strategic leader to join our team as the Vice President of Account Management. In this role, you will play a crucial part in developing and maintaining strong client relationships, ensuring our insurance and digital services meet their needs. Your expertise will be instrumental in driving business growth and enhancing our reputation in the industry.
Responsibilities- Manage and develop key client relationships, ensuring high levels of satisfaction.
- Oversee the delivery of insurance life and annuity products, ensuring quality and timely service.
- Collaborate with digital analytics teams to enhance our service offerings and client insights.
- Identify new business opportunities and develop strategies to expand our client base.
- Ensure effective communication and alignment between internal teams and clients.
- Monitor industry trends and market dynamics to stay ahead of the competition.
- Develop and implement account management processes and best practices.
- Conduct regular performance reviews and provide feedback to the account management team.
- Represent the company at industry events and conferences, building our network and presence.
- A bachelor's degree in business, finance, or a related field is required, with a preference for an advanced degree.
- Minimum of 10 years of experience in account management, with a focus on insurance or financial services.
- Proven leadership skills and the ability to manage and mentor a high-performing team.
- Strong business acumen and a track record of driving business growth and client success.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust.
- Deep understanding of insurance life and annuity products, and digital analytics trends.
- Experience in developing and implementing account management strategies.
- Ability to work collaboratively across teams and departments.
- Strong analytical skills and proficiency in data-driven decision-making.
- A results-oriented mindset with a passion for delivering exceptional client experiences.
The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
Similar Jobs
Healthtech
Leads strategic account management for APFM’s senior living provider network, driving revenue growth, move-in conversion, retention, provider performance, and NPS. Oversees executive relationships with national and regional providers, develops performance scorecards and account strategies, represents provider needs internally, and leads a team of approximately 10 account managers. Partners cross-functionally with Product, Data Science, Operations, Marketing, Finance, and Sales to improve provider outcomes and scalable account management effectiveness.
Top Skills:
Crm PlatformsExcelGoogle WorkspaceMicrosoft Office SuitePowerPoint
16 Days Ago
Artificial Intelligence • Healthtech • Biotech
Leads enterprise strategic account partnerships for Caris Life Sciences across health systems, academic centers, and large practices. Owns executive relationships, develops account strategies, drives adoption of molecular diagnostics and precision oncology solutions, leads business reviews, analyzes performance data, and manages complex implementation projects. Coordinates cross-functional teams, mentors field personnel indirectly, supports deal strategy and account expansion, and serves as a senior escalation point. The role requires significant regional travel exceeding 50%.
Top Skills:
Crm SystemsEmr IntegrationsMicrosoft Office SuiteMolecular DiagnosticsNext-Generation Sequencing (Ngs)Project Management ToolsSalesforce
16 Days Ago
Artificial Intelligence • Healthtech • Biotech
Leads enterprise strategic account management for Caris Life Sciences, building executive relationships and expanding precision medicine adoption across complex health systems. Develops account strategies, drives molecular diagnostics integration into clinical workflows, leads QBRs and strategic initiatives, analyzes growth data, and coordinates cross-functional implementation across operations, laboratory, medical affairs, IT, and marketing. Provides indirect leadership to field teams, supports complex deal strategy, manages escalations, and serves as a senior precision medicine advisor.
Top Skills:
Crm SystemsEmr IntegrationsMicrosoft Office SuiteMolecular DiagnosticsNext-Generation Sequencing (Ngs)Project Management ToolsSalesforce
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
