USCC AI Portfolio Lead

The USCC AI Portfolio Lead (C14) is a senior strategic leader responsible for shaping, prioritizing, and managing the full portfolio of AI initiatives across USCC. This role provides authoritative advice on portfolio structure and strategy alignment.  This role partners with USCC Business Execution and senior business and technology leaders to align investments, priorities and ensures that AI programs have clear and measurable business outcomes. The AI Portfolio Lead combines analytical rigor, strategic insight, and strong communication skills to size opportunities, sequence delivery waves, and maintain transparent executive‑level reporting. The role requires diplomacy, influence, and the ability to translate complex issues into clear recommendations for senior management.

Responsibilities:

• Oversee a structured portfolio and lifecycle management process for all USCC AI projects, including value case definition stage, path-to-production, and through milestone closure
• Manage pipeline of use cases across business units

• Run intake and prioritization processes using value/risk/readiness criteria
• Estimate value, cost savings, efficiency, incremental revenue, or risk reduction for each business case in line with Finance and Citi’s Central AI Department

• Define portfolio structure and quarterly sequencing
• Structure resourcing tracking

• Prepare executive dashboards, value updates, and roadmap health reports
• Define KPIs, ROI models, and value realization frameworks
• Run monthly value reviews and publish dashboards
• Partner with the USCC AI Lead on cross-functional alignment
• Partner with Delivery teams to implement; own value tracking post-launch
• Support development of portfolio strategy by monitoring emerging industry trends, AI developments, and potential disruptors relevant to USCC.
• Conduct targeted ad‑hoc analyses to support senior management discussions, business reviews, and prioritization forums.
• Document findings and propose enhancements to AI portfolio processes, investment frameworks, and sequencing logic.

• Grasp complex AI and portfolio issues quickly and author high-impact, executive-ready analysis and briefings for executive and senior business leaders.
• Appropriately assess risk in portfolio decisions and ensure transparent escalation of control considerations.

Qualifications:

• 15+ years relevant experience in strategic planning and execution. Previous project management experience, project planning & execution managed, focus on data integrity preferred
• In-depth understanding of the business and financial acumen
• Ability to demonstrate leadership and partnership on team and cross functional initiatives, with focus on simplification in execution
• Problem structuring and analytic capabilities; ability to take a complex problem and organize it in discrete pieces for solution.
• Experience developing business cases, ROI models, or financial analyses for strategic initiatives.
• Strong capability in interpreting operational, market, or customer trends to inform portfolio sequencing and prioritization.
• Ability to size and prioritize large-scale initiatives across businesses.
• Ability to work effectively with senior and middle level managers and with large interdisciplinary teams
• Consistently demonstrates clear and concise written and verbal communication.
• Problem structuring & causal thinking, sound business judgment, and demonstrated result orientation
• Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement
• Creativity thinking; thinks outside the box and challenges conventional wisdom.
• Collaborative style; effectively interacts with partners across organizational boundaries/hierarchies
• Displays a leadership presence; commands respect and will earn trust of senior leaders. Prioritizes productively and reliably, while managing conflicting priorities
• Demonstrated ability to influence and negotiate with senior partners
• Experience implementing governance, control, or regulatory frameworks in a complex, matrixed organization
• Understanding of responsible AI principles, model governance, and data risk concepts.
• Demonstrated ability to operate effectively in a fast‑paced, dynamic environment while managing multiple competing priorities

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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