Jobs at Citi

Leads product issue management and risk remediation across a regulated financial services organization. Manages 6–10 issue coordinators, builds partner oversight governance frameworks, oversees corrective action plans and sustainability testing, coordinates with Risk, Compliance, Audit, Legal, Product, Operations, Technology, vendors, and partners, and provides executive reporting on remediation progress and emerging risks.

Leads product risk strategy, regulatory and partner change oversight, cross-functional implementations, and modernization of manual controls through automation. Assesses business impacts, develops readiness plans, reports risks to senior leadership, informs product roadmaps, shapes value propositions and competitive positioning, and supports acquisition, revenue, compliance, and financial objectives across Citi’s Partnership Cards organization.

Lead cyber OSINT and intelligence analysis initiatives, including collecting and analyzing indicators of compromise and adversary tactics, techniques, and procedures. Maintain and enhance link analysis frameworks while developing automated collection, enrichment, and investigative tools using scripting languages and threat intelligence platforms. Produce intelligence for technical and executive audiences, support threat hunting and detection coverage, collaborate with law enforcement and industry partners, manage projects, and mentor analysts.

Lead delivery of post-login digital marketing across Citibank Online and Mobile App, driving audience targeting, creative execution, testing, and compliance. Partner with IT, decisioning, risk, legal and platform teams to execute campaigns, validate audiences (SAS-like), and improve real-time offer decisioning to increase engagement and revenue.

Lead development and execution of product strategies and roadmaps for Small Business Lending. Drive product launches, pricing, segmentation, competitive analysis, and financial performance. Support day-to-day product management, stakeholder alignment, market research, and risk/compliance considerations while mentoring team members.

Perform moderately complex audits of Citi's risk and control environments, draft and present audit reports, recommend solutions, monitor emerging risks, contribute to process improvements and automation, apply internal audit standards, and act as a subject-matter expert while working with limited supervision and influencing senior stakeholders.

Support and execute Citi Wealth digital marketing strategy across website, social, email, and paid channels. Manage channel operations, lead generation pipeline, performance reporting, content alignment, and compliance. Collaborate with tech, legal, product, and vendors to optimize campaigns, mitigate digital risks, and establish control procedures.

The FTP Lead Analyst - VP oversees FTP policies and processes, collaborates across functions, and enhances the global FTP framework while ensuring adherence to regulations.

Lead analytics and performance for cobrand card acquisition partnerships. Build dashboards, analyze KPIs, manage marketing spend and tests, present insights to leadership, and coordinate cross-functional initiatives to optimize acquisition strategy.

Lead the digital payments product roadmap and end-to-end client journey for ACH, wires, real-time payments and embedded banking. Drive strategy, client value propositions, pricing, integrations with fintechs/APIs, and data-driven product decisions while coordinating cross-functional delivery and mentoring team members to improve adoption and revenue.

The Head of Channels & Platforms is responsible for managing Citi's core digital experiences, including product strategy and infrastructure, ensuring channel performance, availability, and modernization while leading cross-functional teams to drive customer-centric solutions.

Lead management of pricing exception processes and pricing controls for consumer and small business deposit products. Develop control reporting, support pricing strategy launches, analyze product/pricing roadmaps and competitive landscape, execute day-to-day pricing, and ensure regulatory and policy compliance while driving deposit growth and revenue.

Execute pricing changes and develop product/pricing requirements. Lead cross-functional teams on pricing-related technology projects, document product/pricing changes and launches, develop reporting for pricing insights, and ensure compliance and risk-aware decision making.

Own end-to-end product strategy and delivery for small business digital payments and cash management (ACH, RTP, wires). Develop fraud mitigation (Positive Pay, Debit Block/Filter), define roadmaps, partner with UX/tech/risk/fintechs, analyze market and product metrics, and drive adoption and client satisfaction through API integrations and scalable controls.