Jobs at Citi

Leads application development and systems analysis initiatives, including designing, implementing, testing, and enhancing software applications. Establishes development methodologies and standards, solves complex business and technical problems, manages cross-functional projects, and advises senior stakeholders. Consults with users to define requirements, allocates work, coaches developers and analysts, and ensures compliance, risk management, and protection of company and client assets.

Leads the design, implementation, validation, governance, and regulatory engagement for recovery and resolution plans. Partners with Finance, Technology, Treasury, Capital, and Liquidity stakeholders to ensure execution readiness. Provides data-driven insights to senior leadership and regulators, oversees capability testing, improves data workflows, and manages multiple teams, budgets, planning, and strategic initiatives.

Leads marketing business execution and strategic initiatives, including campaign risk assessments, vendor and contractor management, budget reconciliation, legal and creative approvals, business reviews, communications, and KPI tracking. Partners cross-functionally to execute acquisition and engagement campaigns, interpret financial and performance data, resolve issues, and ensure compliance and campaign quality.

Leads product strategy, customer research, competitive intelligence, and partner engagement for Citi’s U.S. Consumer Cards digital and client experience organization. Shapes digital and CX roadmaps, evaluates emerging technologies including AI, guides investment decisions, aligns senior stakeholders across business and functional teams, oversees executive governance, and develops strategic recommendations. Manages a 15–20-person team and influences product innovation, customer experience, and business growth across a complex matrixed organization.

Leads USCC business execution, expense optimization, reporting efficiency, financial controls, strategic initiatives, vendor management, milestone reporting, headcount planning, real estate inventory, and workforce onboarding and termination. Partners with cross-functional teams, oversees technology and staffing investments, manages compliance and risk, and ensures operational productivity, accurate financials, and effective administrative processes across a complex financial services organization.

Analyzes and submits Basel RWA reports, ensuring regulatory compliance, data integrity, and accurate capital reporting. Evaluates new products and regulatory changes, investigates discrepancies, responds to inquiries, strengthens controls, and improves reporting processes. Collaborates with Finance, Risk, Treasury, Technology, and business stakeholders to resolve issues and deliver timely reporting. Uses analytical, process-design, Excel, and SQL skills to support capital calculation workflows.

Leads Citi’s global KYC process transformation, diagnosing workflows, redesigning standardized operating models, defining automation requirements, and embedding structured data architectures. Oversees process mining, RPA, AI enablement, change management, stakeholder alignment, regulatory compliance, KPI governance, and measurable productivity improvements across geographically dispersed teams and jurisdictions.

Lead cyber OSINT and intelligence analysis initiatives, including collecting and analyzing indicators of compromise and adversary tactics, techniques, and procedures. Maintain and enhance link analysis frameworks while developing automated collection, enrichment, and investigative tools using scripting languages and threat intelligence platforms. Produce intelligence for technical and executive audiences, support threat hunting and detection coverage, collaborate with law enforcement and industry partners, manage projects, and mentor analysts.

Perform moderately complex audits of Citi's risk and control environments, draft and present audit reports, recommend solutions, monitor emerging risks, contribute to process improvements and automation, apply internal audit standards, and act as a subject-matter expert while working with limited supervision and influencing senior stakeholders.

The FTP Lead Analyst - VP oversees FTP policies and processes, collaborates across functions, and enhances the global FTP framework while ensuring adherence to regulations.

Lead analytics and performance for cobrand card acquisition partnerships. Build dashboards, analyze KPIs, manage marketing spend and tests, present insights to leadership, and coordinate cross-functional initiatives to optimize acquisition strategy.

The Head of Channels & Platforms is responsible for managing Citi's core digital experiences, including product strategy and infrastructure, ensuring channel performance, availability, and modernization while leading cross-functional teams to drive customer-centric solutions.

Lead management of pricing exception processes and pricing controls for consumer and small business deposit products. Develop control reporting, support pricing strategy launches, analyze product/pricing roadmaps and competitive landscape, execute day-to-day pricing, and ensure regulatory and policy compliance while driving deposit growth and revenue.

Execute pricing changes and develop product/pricing requirements. Lead cross-functional teams on pricing-related technology projects, document product/pricing changes and launches, develop reporting for pricing insights, and ensure compliance and risk-aware decision making.