Company Overview
Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.
At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.
Position Overview:
Accountable for implementation, execution, and delivery of training programs aimed at growing revenue and profit for the commercial organization. The Training Manager will report to the Senior Manager, Sales Effectiveness and collaborates closely with sales, marketing, and various cross-functional stakeholder partners to create and deliver training programs that will improve the knowledge and skills of the audience specific to the role.
Essential Job Functions and Responsibilities:
Training Delivery & Facilitation
- Serve as classroom facilitator for new hire onboarding, product training, and ongoing skill development sessions.
- Execute training at national and regional meetings, virtual sessions, and field- based programs.
- Support the Field Sales Trainer Program by partnering with field trainers to deliver consistent onboarding and skill building sessions, and ensuring content and tools are up to date to enable high quality field-based learning.‑building sessions, and ensuring content and tools are up to date to enable high‑quality field‑based learning.
- Deliver engaging, high-quality instruction using established materials, tools, and learning methodologies.
- Maintain current knowledge of Outset Medical products, with a focus on functionality, workflows, and clinical applications.
- Build a working understanding of sales processes to support realistic, credible training delivery.
Training Content Execution & Maintenance
- Partner with SMEs and Instructional Designer to update, maintain, and refine existing training content to ensure accuracy, relevance, and alignment to product updates and business needs.
- Ensure all training materials, images, and program content accurately reflect current product and commercial processes.
- Contribute feedback and recommendations to program owners on content enhancements or learner experience opportunities.
Program Coordination & Logistics
- Work with Training Coordinator to support the planning and coordination of training sessions, including scheduling, communications, materials preparation, and LMS assignments.
- Track learner participation, assessments, certifications, and training completion using designated tools and systems.
- Support reporting of learner progress, speed-to-competency, and training effectiveness metrics.‑to‑competency, and training effectiveness metrics.
- Identify common learner gaps and share insights with the Senior Manager of Sales Effectiveness and SMEs to drive content/experience improvements.
- Ensure all training activities comply with learning standards, documentation requirements, and established processes.
Qualifications
- Bachelor’s degree preferred; experience in training, sales, or clinical/sales education in medtech, healthcare, or related field. Dialysis experience preferred.
- Strong facilitation and presentation skills with the ability to simplify complex concepts.
- Comfortable managing multiple tasks and deadlines in a fast‑paced environment.
- Ability to collaborate across functions and build strong internal partnerships.
- Strong attention to detail and commitment to accuracy in content and delivery.
- Analytical mindset with the ability to track progress and identify improvement opportunities.
- Experience with LMS platforms, virtual facilitation tools, and standard digital training platforms preferred.
Company Culture
At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.
An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.
Privacy is important to us. Please review our Applicant Privacy Notice.
Important Notice
We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at [email protected].
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.
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