Manage and grow customer relationships within an assigned territory, develop territory growth and sales plans, identify new business opportunities, achieve revenue targets, monitor market trends, and coordinate with internal engineering, production, purchasing, and quality teams to deliver customer solutions.
*Total Compensation range includes quarterly commission sales based on targets*
Essential Duties and Responsibilities
- Manage an assigned group of customers; grow a knowledge base of customers’ businesses and products; develop and maintain long-term customer relationships; introduce new products and services to customers
- Develops and executes a territory growth plan across all product lines
- Works with Product Development to deliver customer solutions that lead to revenue growth and margin creation
- Uses data and information to feed forward opportunities to other areas/territories
- Identify business opportunities with both new and existing customers; develop and execute sales plans to obtain business and achieve revenue objectives
- Meet or exceed sales targets through a direct sales process and sales expansion; develop both short-term and long-term sales objectives; execute on objectives
- Monitor market data for industry growth and decline; adjust sales plans accordingly
- Liaison between the external customer and internal departments (Engineering, Production, Purchasing, Quality) to ensure customer need are met
Position Requirements
- Bachelor’s degree in Business Administration or related field
- Five (5) plus years’ experience in a direct selling position; manufacturing preferred
- Strong communication and interpersonal skills; excellent written, verbal and presentation skills
- Attention to detail and ability to manage multiple projects in a timely manner
- Excellent customer service skills
- Travel up 50%
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
