Technical Product Manager, Senior Specialist

Join Our Analytics Team and Shape the Future of Enterprise Decision‑Making We’re hiring a Senior Technical Product Manager to join the Journey & Client Experience Analytics team. In this role, you’ll own our Quarterly Planning rhythm; translating strategy into sequenced, achievable outcomes by aligning roadmaps, backlogs, and dependencies to deliver measurable impact. Your technical depth (spanning data pipelines, analytics/BI platforms, and modern delivery practices) enables you to ask the right questions, de‑risk execution, and raise the bar on engineering rigor. Equally, you’ll drive clarity of expectations codifying operating mechanisms, setting crisp milestones, and influencing stakeholders across product, operations, and engineering to make bold, informed decisions. Are you passionate about turning data into powerful insights that drive impact at scale? This role offers the opportunity to work on enterprise‑level metrics that influence how we measure success across the organization. You’ll be at the center of shaping the story behind the numbers, crafting narratives that resonate with executive leaders and guide strategic decisions. As part of our team, you won’t just analyze data, you’ll influence roadmaps, steer priorities, and help define the future direction of our business. Your work will empower leaders to make informed decisions and unlock new opportunities for growth. If you thrive in a fast‑paced environment where your insights can change the game, this is your chance to make a real impact.

Core Responsibilities

• Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.

• Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.

• Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.

• Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.

• Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.

• Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

• Participates in and influences ongoing business planning and departmental prioritization activities.

• Drives the team’s engineering practices in development, continuous integration, and automated deployment.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

• Minimum of eight years related business experience. Three years of  leading large cross-functional teams on  major organizational projects preferred.

• Proficient in SQL and Tableau.

• AI/ML skills are preferred but not essential for this role.

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Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.