Lead tax transformation engagements that integrate business, experience, and technology. Design and implement customer and employee experience strategies, manage end-to-end project delivery, analyze client needs, coach and mentor teams, and drive technology-enabled solutions. Build client relationships, ensure timelines and deliverables, resolve stakeholder conflicts, and promote adoption of emerging technologies to improve service delivery.
The Opportunity
As a Tax Innovation & Delivery Experience - Tax Transformation - Manager, you will specialize in delivering comprehensive solutions that integrate business, experience, and technology aspects. You will work closely with clients to understand their needs, design and implement innovative solutions, and facilitate successful project delivery. Within our Tax practice, you will focus on enhancing customer and employee experiences, analyzing client needs, and offering guidance to create impactful experiences that drive loyalty and engagement.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Leading the design and implementation of innovative experience strategies to enhance customer and employee engagement
- Managing end-to-end delivery of projects, integrating business, experience, and technology aspects
- Analyzing client needs and developing creative solutions to drive impactful outcomes
- Coaching and mentoring team members to leverage their unique strengths and improve performance
- Utilizing business process modeling and technology implementation skills to optimize project delivery
- Building and maintaining relationships with clients to understand and address their experience challenges
- Facilitating the deployment of scalable solutions that align with client objectives
- Encouraging the adoption of emerging technologies to enhance service excellence and delivery
- Confirming project timelines and deliverables are met through strategic planning and execution
- Addressing conflicts and engaging in constructive conversations with stakeholders to resolve issues
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
- At least one of the following: Certified Public Accountant, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Excelling in business process modeling and strategic questioning
- Demonstrating proficiency in IT project implementation and solution deployment
- Utilizing analytical thinking to drive creative solutions development
- Embracing emerging technologies to enhance project delivery
- Leading end-to-end delivery with a focus on customer experience
- Building relationships through effective communication and teamwork
- Encouraging learning agility and intellectual curiosity within teams
The salary range for this position is: $99,000 - $266,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
As a Tax Innovation & Delivery Experience - Tax Transformation - Manager, you will specialize in delivering comprehensive solutions that integrate business, experience, and technology aspects. You will work closely with clients to understand their needs, design and implement innovative solutions, and facilitate successful project delivery. Within our Tax practice, you will focus on enhancing customer and employee experiences, analyzing client needs, and offering guidance to create impactful experiences that drive loyalty and engagement.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Leading the design and implementation of innovative experience strategies to enhance customer and employee engagement
- Managing end-to-end delivery of projects, integrating business, experience, and technology aspects
- Analyzing client needs and developing creative solutions to drive impactful outcomes
- Coaching and mentoring team members to leverage their unique strengths and improve performance
- Utilizing business process modeling and technology implementation skills to optimize project delivery
- Building and maintaining relationships with clients to understand and address their experience challenges
- Facilitating the deployment of scalable solutions that align with client objectives
- Encouraging the adoption of emerging technologies to enhance service excellence and delivery
- Confirming project timelines and deliverables are met through strategic planning and execution
- Addressing conflicts and engaging in constructive conversations with stakeholders to resolve issues
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
- At least one of the following: Certified Public Accountant, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Excelling in business process modeling and strategic questioning
- Demonstrating proficiency in IT project implementation and solution deployment
- Utilizing analytical thinking to drive creative solutions development
- Embracing emerging technologies to enhance project delivery
- Leading end-to-end delivery with a focus on customer experience
- Building relationships through effective communication and teamwork
- Encouraging learning agility and intellectual curiosity within teams
The salary range for this position is: $99,000 - $266,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
PwC Charlotte, North Carolina, USA Office
214 North Tryon Street Suite 4200, Charlotte, NC, United States, 28202
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