Syndication Operations Manager

Inside the Role

The Syndication Operations Manager plays a critical role in scaling the Daimler Truck Financial Services North America syndication platform. Working closely with the Head of Syndications and stakeholders across DTFS, the Manager will help establish the operational infrastructure, governance, controls, systems, and processes needed to support efficient execution, risk diversification, strong compliance, and sustainable growth.
The Syndication Operations Manager leads the operational execution, governance, documentation, reporting, and control framework supporting syndication transactions across North America. Reporting to the Head of Syndications, the role coordinates approved transactions from due diligence through closing and post-closing administration, helping ensure approvals, funding controls, investor reporting, servicing requirements, and compliance obligations are completed accurately and on time.
The Manager is the primary operational liaison across Syndications, Credit, Finance, Accounting, Treasury, Operations, Legal, IT and external funding partners.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, and experience  

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What You Drive at DTFS

• Support pricing recommendations by analyzing portfolio yield, credit quality, investor return expectations, market feedback, servicing economics, fees, discounts, and transaction costs.
• Identify and validate syndication pools from the existing DTFS portfolio using approved eligibility, concentration, credit, collateral, performance, and data-quality criteria.
• Coordinate syndication transactions from selection through closing, including due diligence, documentation, data tapes, funding, booking, settlement, and closing deliverables.
• Serve as the primary operational interface between syndication partners and DTFS Credit, Operations, Sales, Finance, Legal, and other stakeholders, ensuring requirements, issues, and transaction dependencies are effectively coordinated.
• Enhance and standardize syndication processes through procedures, checklists, templates, process maps, workflow improvements, automation, and clearly defined ownership and escalation points.
• Ensure adequate governance and controls across partner selection, transaction approvals, pricing authorization, delegated authorities, information sharing, payment instructions, documentation, and exception management.
• Support forward-flow and recurring syndication programs, including pool identification, data-tape preparation, pricing inputs, recurring execution, exception management, and partner reporting.
• Coordinate post-closing administration and servicing oversight, including investor reporting, remittances, modifications, payoffs, defaults, recoveries, repurchases, and required investor approvals.
• Maintain strong financial and data controls by validating transaction data, reconciling proceeds, fees and balances, resolving discrepancies, and maintaining accurate transaction and portfolio reporting.
• Maintain an audit-ready syndication operating environment, including complete documentation, control evidence, system records, contractual requirements, issue tracking, and timely escalation of material credit, operational, compliance, or legal matters.

Knowledge You Should Bring

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field and 8 years of relevant experience.

• Experience in treasury, commercial lending operations, loan syndications, participation administration, portfolio sales.

• Working knowledge of servicing requirements, and the ability to interpret financial and transaction documentation, funding requirements, and contractual obligations.

• Demonstrated experience with governance, operating controls, data validation, exception management, audit support, and management reporting.

• Strong analytical, organizational, project-management, written communication, and stakeholder-management skills with high attention to detail.

Exceptional Candidates Might Have

• Equipment finance, transportation finance, commercial vehicle finance, or financial-services syndication experience in commercial finance, lending operations, syndications, portfolio management, structured finance, or related financial services functions.
• Experience developing procedures, process maps, control documentation, workflow improvements, or supporting audit and control-testing activities.
• Experience with workflow, portfolio-management, document-management, reporting, or data-analytics tools.
• Experience partnering with banks or institutional funding partners on transaction closings, investor reporting, servicing, or portfolio administration.
• Experience engaging teams in continuous improvement efforts and fostering employee ownership of change

• Familiarity with AI-enabled workplace tools and their potential applications in improving team productivity and business outcomes.

#WorkatDTFS

#LI-DTFSUSA 

 #LI-Hybrid 

#CC1-LI

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Visa sponsorship will only be open to current Daimler Truck Financial Services employees working under an existing company visa

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.