Supply Chain & Logistics Manager

COMPANY OVERVIEW        

We believe in Excellence, Integrity, Agility, Rigor and Fearlessness. To consistently deliver on our promise of “Better care. Better life”, these five core values form the bedrock of our identity, culture and success. They give us a common purpose and we all collectively understand them, work towards them and live by them every day.

2San is a global diagnostics company who transforms the future of healthcare by delivering innovative home-testing, diagnostic solutions, that empower individuals to take control of their health and wellness, when and where they choose. We’ve grown rapidly into an industry ‘disruptor’ in our own right by championing innovative products and solutions that seek to deliver better care, better life. We advocate for the movement that empowers people to own their own health and make informed decisions about it.

As a partner of choice, 2San’s client-base has spans government institutions worldwide, at central and region/state levels, the private healthcare sector, and some of the largest private sector corporations on the global stage: Walgreens, Kroger, Amazon, Coles, Woolworths, Boots, SuperDrug, to name but a few. We have ambitious plans for our future and as a valued member of our team, we look to you to share in, and embody, our vision – to make our journey your journey. We’re invested in you and dedicated to fostering a vibrant culture that develops your skills, nurtures your potential, and stimulates your professional growth for a lasting career with us.

This position description will not remain static as you will be empowered to map out your own trajectory and showcase your abilities to reach your full potential and thrive. 

ROLE OVERVIEW

This role is responsible for managing the execution of our Supply Chain & Logistics department with the key focus on adding value, optimizing quality, time and cost. You will also be responsible for the SC&L Team, inventory management, cost control, process implementation, vendor relationships and monitoring our overall Supply Chain and Logistics strategy in order to maximise efficiency and productivity.

KEY ACCOUNTABILITIES/ RESPONSIBILITIES

Strategic Planning:

• Supply Chain Strategy & Planning - Building & executing a scalable Global supply chain strategy aligned with 2San’s global growth objectives​
• Forecasting & Capacity - Owning demand forecasting, stock planning and supplier capacity modelling to support the regional requirements​
• Procurement & Cost - Developing procurement strategies that protect GP, secure supply continuity and optimise total landed cost​
• Budget Management - Managing and controlling the Global supply chain & logistics budget inline with the commercial model or better​
  

Team Leadership and Management:

• Leadership - Leading procurement, supply planning, forecasting, supplier management, and logistics coordination teams​
• Team Development - Recruiting, training and developing supply chain specialists across procurement, forecasting, and supplier governance
• Cross-functional Collaboration - Partnering with the SLT and RTLs to ensure supply chain alignment with strategy, customer expectation, major deals etc.​
• Motivation & Recognition - Driving a culture of ownership, accuracy, and continuous improvement across supply chain & logistics disciplines​
  

SC&L Execution:

• Inventory Management - Ensuring optimal stock levels, high availability, and minimal short-dated stock holding​
• Supplier Management - Managing key relationships with factories and suppliers to ensure reliable production, quality is maintained, and competitive pricing, including performance reviews, compliance checks, and improvement plans​
• Logistics Coordination - Coordinating in and outbound freight, supplier lead times, and regional flows to guarantee timely supply both from suppliers and to customers​
• Supply Chain Risk Management - Identifying risks (supplier delays, shortages, cost increase, capacity constraints, country & supplier reliance) and implementing mitigation actions to protect supply continuity​
  

Stakeholder Relationship Management:

• Internal Business Partnering - Supporting internal teams with the required information on day-to-day business, opportunities, insights and reporting​
• Customer Relationship Management - Maintaining strong commercial relationships with the forecasting teams within the larger clients globally ​
• Voice of Customer - Gathering feedback from internal stakeholders and suppliers to drive strategic improvements​
  

Reporting and Analytics:

• Supply Chain Performance Metrics - Tracking KPIs such as days of Inventory on Hand, % to revenue of outbound shipping costs and % to revenue of warehousing costs​
• Reporting & Communication - Continuously working with the regional teams to ensure they have the required insights to make informed decisions​
• Quality Assurance System - Manage the required expectations within our internal QMS SOPs to ensure we are compliant with the regional requirements ​
  

KEY SKILLS AND EXPERIENCE

• Minimum of 10 years’ experience in Supply Chain & Logistics, including at least 3 years in a leadership or management role.
• Demonstrated experience developing and managing regional or global supply chain operations.
• Strong expertise in demand forecasting, Sales & Operations Planning (S&OP), and inventory management.
• Ability to balance strategic planning and leadership with hands-on operational management.
• Proven experience managing suppliers, manufacturing partners, freight operations, and third-party logistics (3PL) and warehouse providers.
• Advanced Excel skills, with strong analytical capabilities and experience using data to drive business decisions.
• Experience working with major retailers or pharmacy chains, including collaborative forecasting and demand planning.

PERSON SPECIFICATION

• Commercially minded, with a strategic and hands-on approach.
• Analytical, with strong problem-solving and decision-making skills.
• Strong leader with excellent communication and stakeholder management skills.
• Proactive, agile, and adaptable to changing business needs.
• Process-driven, with a focus on continuous improvement and operational efficiency.
• Humble, hungry, and smart, with a strong drive to achieve results.

The above are the primary experiences, skills and competencies that the job holder will be required to demonstrate and to cultivate over time.  We expect that individuals will join us with the essential foundations and have a passion to develop and grow their career journey with us.