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Spectrum

Strategic Account Manager- Hospitality, Spectrum Business

Sorry, this job was removed at 08:20 p.m. (EST) on Tuesday, Nov 25, 2025
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In-Office
Greensboro, NC
In-Office
Greensboro, NC

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to partner with large enterprise hospitality accounts and outline combinations of telecommunications solutions? You can do that. Ready to manage and simplify client operations and ensure long-term retention? As a Strategic Account Manager at Spectrum Business, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
Achieving client satisfaction through dedicated account management is at the center of your daily focus. After completing our award-winning training, you use strong persuasive abilities to solve the complex technology and communications needs of hospitality organizations.
How you can make a difference:
  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Serve as an advocate and grow key relationships to develop tailored product solutions.
  • Deliver product presentations to decision makers that align with business needs.
  • Maintain an accurate client database to report on sales activities.
  • Conduct tactful and mutually beneficial contract negotiations and conversations with executives.
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
  • Establish data control procedures and work with regulatory agencies to ensure state and federal compliance.

WHAT YOU BRING TO SPECTRUM BUSINESS
Required qualifications:
  • Experience: Five or more years of experience with strategic sales or account management; Five or more years of telecommunications experience.
  • Education: High school diploma or equivalent.
  • Technical skills: Familiar with Salesforce, ICOMS or CSG.
  • Skills: Expert in identifying and cultivating market opportunities; Effective English communication skills.
  • Abilities: Quick learner that can apply knowledge in a team environment; Deadline driven with the ability to multitask.
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications:
  • Bachelor's degree in a related field.
  • Experience working with hospitality organizations.

SCM282 2025-65285 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Spectrum Charlotte, North Carolina, USA Office

In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

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