Jobs at Spectrum

Supervise onsite physical security operations and security officers across corporate campuses. Responsibilities include executing security plans, reviewing incident reports, coordinating staffing and payroll, managing training, preparing security surveys and post orders, supporting access control and surveillance operations, and making personnel recommendations. The supervisor serves as backup coverage during irregular hours and weekends and may oversee special events.

Acquire new residential customers through door-to-door sales in assigned multifamily properties. Use consultative selling to meet sales targets, generate incremental revenue from existing customers, resolve customer concerns, track competitor activity, complete sales documentation, collect funds, and attend training. The role requires extensive outdoor work, territory travel using a personal vehicle, evening and weekend availability, and the ability to work lawfully in the U.S. without sponsorship.

Manages a portfolio of construction and renovation projects from planning through completion. Responsibilities include coordinating engineering, architectural services, vendors, consultants, budgets, contracts, permitting, zoning, cost tracking, funding documents, quality standards, and stakeholder communications. The role provides expertise on structural, electrical, and mechanical systems, oversees complex multi-million-dollar projects, addresses warranty issues, and supports continuous improvement. Office-based work includes occasional travel and availability during construction hours, including nights and weekends when on-site presence is needed.

Coordinate customer activation, sales contract, order, and installation processes across internal teams. Lead kickoff meetings, track project status, prepare reporting and client correspondence, resolve escalations, secure insurance certificates, and identify process improvements. The role requires managing multiple priorities while supporting timely post-sales delivery and maintaining strong customer and stakeholder relationships.

Leads commission systems requirements, solution design, delivery coordination, testing, change assessment, data analysis, and process optimization. Partners with HR, IT, HRIS, Payroll, and business stakeholders to improve commission processing using scalable data automation and database technologies. Manages dependencies and risks, supports system enhancements, presents insights for decision-making, and mentors team members.

Manage company-wide talent development programs, including Business Resource Groups, mentoring initiatives, and external professional partnerships. Coordinate events, governance resources, communications, mentorship communities, vendor relationships, nominations, engagement opportunities, and program funding. Produce participation and outcome reports while collaborating with cross-functional stakeholders and supporting HR program effectiveness, change management, and compliance requirements.

Manage enterprise HR programs focused on performance management and employee surveys. Coordinate timelines, milestones, risks, documentation, reporting, analytics, training, system testing, stakeholder collaboration, vendor partnerships, and program enhancements. Support performance review processes, employee survey design and administration, data analysis, communications, compliance activities, and HR technology optimization across business units.

Handle inbound customer calls, investigate concerns, resolve billing and service issues, process orders and account updates, and identify upsell, cross-sell, and retention opportunities. Meet customer solutions activity and call-handling goals while professionally explaining Spectrum products, services, pricing, and competitive advantages. This is an in-office call center role requiring flexible scheduling and overtime availability.

Lead design, implementation, monitoring, and troubleshooting of cloud systems and DevOps pipelines. Define cloud architecture and roadmaps, build automated CI/CD, manage IaC and Kubernetes deployments, improve reliability and performance, introduce efficiency-enhancing technologies, and provide documentation and cross-team collaboration to resolve production issues.

Conduct outbound B2B sales for Spectrum Business Internet, Voice, Video, and Mobile solutions. Build relationships with business decision-makers, identify needs, present tailored proposals, handle objections, expand existing accounts, and meet monthly sales targets. Maintain accurate customer and sales records, generate leads, provide professional customer experiences, troubleshoot technical issues, and adapt to changing priorities in a call-center environment.

Manage supplier engagement and small business participation programs within procurement operations. Develop strategic supplier initiatives, oversee reporting controls, analyze spending and supplier activity, monitor program performance, and present results to leadership. Lead supplier development efforts including capacity building, mentorship, and networking while collaborating with procurement analytics and cross-functional stakeholders. The role requires office-based work and 10–15% travel.

Handle inbound customer calls, investigate and resolve billing, pricing, and service concerns, process orders and account lookups, and identify opportunities to retain, upsell, and cross-sell telecommunications products. Representatives must meet call-handling and sales goals while delivering professional customer service in an in-office call center. The role requires bilingual English and Spanish communication, flexible scheduling, overtime availability, and proficiency with multiple software applications.

Engages customers by phone to resolve billing and service issues, retain accounts, and upsell Spectrum video, internet, and phone products. Processes orders, explains product comparisons, meets call-handling and sales goals, and supports customer satisfaction. The role requires professional communication, computer and billing-system proficiency, handling difficult customers, schedule flexibility, and a high school diploma or equivalent. Two or more years of call-center customer service or phone sales experience is preferred.

Serve as primary technical contact for mid/large business clients, troubleshoot and document issues across fiber, Ethernet, voice, VoIP, WAN/LAN, managed and security services, coordinate fixes with internal teams, manage escalations, and maintain client records.

Design and implement complex network systems, enhance network performance, support troubleshooting, and ensure compliance with standards. Collaborate on various engineering projects.

Lead and oversee a local advertising sales team, manage daily activities, monitor account executives, and ensure location revenue goals are met while building client and agency relationships.

Lead and manage a local advertising sales team to achieve revenue goals. Oversee day-to-day activities, mentor Account Executives, cultivate client and agency relationships, and drive local advertising strategies and execution.

Support client onboarding, credit analysis, contract review, invoicing, transaction entry, reconciliations, and accounts receivable management. Ensure data integrity, enforce company policies, mitigate financial risk, and deliver client support within SLA. Perform ad hoc duties and collaborate across teams to meet deadlines.

Lead modernization of enterprise .NET applications into cloud-native, microservices-based platforms. Define architecture and engineering standards, drive DevSecOps/CI/CD, design scalable GCP/AWS systems, mentor senior engineers, and collaborate with business leaders to align technology investments with customer service and back-office transformation goals.

Lead execution and continuous improvement of training and leadership development programs. Partner with senior management to assess needs, define objectives, implement curricula, manage logistics, coach learners and managers, measure program effectiveness, and coordinate with peer managers and external resources to ensure quality and alignment with business goals.