Jobs at Spectrum

Leads HR technology programs and system enhancements by analyzing business needs, defining requirements, configuring applications, analyzing workflows, managing testing, and ensuring compliance with SDLC, SOX, change control, and audit procedures. Serves as the liaison between HR Operations, business leaders, and technology teams while resolving escalated HR systems issues and supporting cross-functional process improvements.

Manages national and regional advertising client portfolios, supports sales strategy execution, develops advanced advertising strategies, oversees campaign implementation, and serves as a primary client contact. Builds client relationships, addresses client needs, uses proprietary advertising data, and applies media formulas and calculations to drive campaign results across TV, streaming, social, and other media platforms.

Supports enterprise HR programs focused on performance management and employee surveys. Responsibilities include coordinating timelines, documentation, training, reporting, analytics, system testing, survey administration, stakeholder collaboration, vendor partnerships, and program enhancements across business units.

Leads a team responsible for designing, validating, and improving employee talent assessments. Conducts psychometric studies, adverse impact analyses, and assessment data analysis; translates findings into executive insights; partners with HR and business leaders; manages assessment vendors; ensures legal and professional compliance; and integrates assessment data into talent management and succession planning.

Designs and develops learning curricula, instructional content, and training programs aligned with business goals. Collaborates with leaders and subject matter experts, facilitates virtual and in-person training, reviews materials, incorporates feedback, and tracks project milestones and risks. Requires a bachelor’s degree or equivalent experience and at least two years of instructional design experience.

Handle employee HR inquiries and processes, including benefits, leave, workers’ compensation, onboarding, background checks, and HR data transactions. Provide accurate, timely issue resolution through calls and communications, document cases, navigate HR systems, escalate matters appropriately, and meet service-level requirements in a high-volume call center environment.

Administer employee accommodation claims and guide employees through ADA-related processes. Coordinate documentation, medical information requests, claim status updates, case management records, HR system transactions, and referrals to accommodation specialists. Resolve routine HR questions, protect confidential information, meet service-level agreements, and provide responsive, professional support to employees and HR personnel.

Leads regional advertising sales for Spectrum Reach, owning revenue performance, streaming and CTV growth, business development, forecasting, and sales strategy. Manages a large distributed sales organization, including directors, managers, and account executives. Develops talent, drives accountability, builds client relationships, and partners with Finance, Marketing, HR, Operations, and Product. Requires frequent travel across multiple states and expertise in advanced advertising, ad operations, analytics, and yield management.

Handles inbound customer calls, resolves billing and service concerns, processes orders, and identifies upsell, cross-sell, and retention opportunities. The role requires meeting call-handling and sales goals, explaining telecommunications products, maintaining customer satisfaction, and using billing and other software systems in an in-office call center.

Recruit, develop, and manage Value-Added Reseller partners to expand Spectrum’s business market presence and generate revenue. The role creates sales plans for fiber and coaxial solutions, trains reseller partners, supports complex deals, develops partner communications, monitors performance, resolves sales challenges, and attends industry events. Travel may reach 50%.

Engages customers by phone to resolve billing, product, and service issues; retains customers and upsells internet, TV, mobile, and voice services. Processes orders, explains product comparisons, handles dissatisfied customers, meets call-handling and sales goals, and supports customer satisfaction. The role requires professional communication, computer and billing-system proficiency, flexible scheduling, and the ability to work in an office environment.

Conduct outbound B2B sales for Spectrum Business Internet, Voice, Video, and Mobile solutions. Build relationships with business decision-makers, identify needs, present tailored proposals, handle objections, expand existing accounts, and meet monthly sales targets. Maintain accurate sales records, manage leads, provide professional customer experiences, and troubleshoot technical issues while using multiple systems in a call center environment.

Supports the advertising sales team by creating client proposals, strategic recommendations, advertising schedules, and multiscreen campaign solutions. Partners with Account Executives, clients, and internal teams to assess campaign effectiveness, gather feedback, deliver post-campaign performance recaps, and recommend improvements. The role requires strong analytical, organizational, communication, problem-solving, and prioritization skills, along with experience using advertising research databases and campaign reporting tools.

Manages revenue-generating projects from planning through implementation, coordinating stakeholders, schedules, budgets, costs, performance, and service levels. Provides status updates, gathers customer feedback, analyzes project data, resolves challenges, and ensures timely, high-quality delivery across multiple concurrent initiatives. The role operates in an office environment with some travel and supports telecommunications-related products and services.

Grow advertising revenue by prospecting brands and agencies, managing a book of business, selling data-driven media solutions, forecasting sales, and delivering client results. The role requires relationship building, consultative selling, presentations, negotiation, and local or regional travel. Candidates need at least one year of outside or B2B sales experience, media and advertising knowledge, a valid driver's license, and the ability to work without employment-based immigration sponsorship.

Leads Commission Systems project delivery, business analysis, requirements gathering, change-request intake, stakeholder coordination, documentation, and software testing. Manages and mentors project managers and business analysts, develops test plans with QA teams, prioritizes initiatives, and ensures projects meet business specifications, timelines, and quality expectations. The role also supports workflow automation and cross-functional enterprise initiatives.

Calculates and administers monthly commissions and incentive payments, validates commission systems, reviews exceptions, and investigates payment variances. Produces commission reports, analyzes operational and performance trends, interprets plan rules, and delivers actionable insights to management and employees. The role also resolves commission inquiries, secures payment approvals, and serves as a subject matter expert on commission calculations and policies.

This paid, full-time 11-week internship provides hands-on DevOps experience in telecommunications. Responsibilities include incident response triage, advanced troubleshooting, supporting mission-critical systems, assisting with change management, and contributing to technology rollouts. Interns also participate in professional development, networking, mentorship, cross-functional projects, and presentations.

Lead modernization of enterprise .NET applications into cloud-native, microservices-based platforms. Define architecture and engineering standards, drive DevSecOps/CI/CD, design scalable GCP/AWS systems, mentor senior engineers, and collaborate with business leaders to align technology investments with customer service and back-office transformation goals.

Designs and develops employee training programs and learning content aligned with business objectives. Collaborates with leadership, subject matter experts, and Learning and Development teams to establish objectives, review materials, incorporate feedback, track project milestones, facilitate train-the-trainer sessions, and identify project risks. Requires proficiency with Microsoft Office, digital learning tools, instructional design methods, and effective communication across organizational levels.