Consult with steel customers to optimize furnace operations (BOF/EAF/AOD), analyze slag chemistry and refractory performance, collect operational data, support trials and refractory installations, write reports and recommendations, and create/present EAF best-practice SOPs.
HWI has a fantastic opportunity to join our Value Added Services team as a Steel Operations Specialist.
Summary
The Steel Operations Specialist is responsible for working with HWI’s steel customers to consult on operational processes and practices and provide support on trials and refractory installations as required. Consulting will include but not be limited to BOF/EAF/AOD steelmaking process and involvement in metallurgy, slag chemistry, MgO optimization for improved refractory life, ladle slag chemistry, EAF power profiles, collect operational data as required, writing reports and recommendations, etc.
Responsibilities
- Work with customers to optimize furnace operations process and practices
- Collecting operational data from customers
- Writing reports and recommendations
- Furnace slag chemistry analysis and recommendations
- Trial and refractory installation support
- Creating and presenting best practice SOP on EAF operations
Requirements
- Metallurgical degree or 10 years equivalent experience in EAF, and/or AOD steelmaking
- operations required. Refractory installation knowledge of EAF’s is preferred
- Extensive knowledge of refractory applications in EAF, and/or AOD steelmaking process
- with an excellent working knowledge of metallurgical slags and the effects of operational practices.
- Minimum of 10 years EAF, or AOD operational melting and steelmaking experience.
- on refractory performance
- Strong customer presentation skills
- Proficient in MS Office: Excel, Work and PowerPoint
- Minimum of high school diploma
Physical and Environmental Requirements
- Physical Activity: Requires between 1/3 and 2/3 of the time sitting, talking and hearing; and less than 1/3 of the time, standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching and crawling.
- Lifting: Requires lifting up to 50 pounds less than 1/3 of the time.
- Vision: Requires accurate close and distance vision.
- Environment: Requires 1/3 to 2/3 of the time in an office setting, working near moving mechanical parts, and exposed to fumes, airborne particles; and less than 1/3 of the time in high, precarious places, working near toxic or caustic chemical, extreme heat, risk of electrical shock, vibration and outdoor weather conditions.
- Noise: Requires working loud conditions.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate coverages, and converts prospects into policyholders. The role includes paid Property and Casualty licensing and sales training, customer relationship management, brand representation, and schedule-based remote work. Employees must work four weekdays and one weekend day, maintain a dedicated home workspace with wired high-speed internet, and remain in their resident state for at least one year.
Top Skills:
High-Speed Wired InternetPcProperty And Casualty Insurance License
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Drives Rapid7 solution adoption and joint revenue growth through CDW by delivering technical demos, proof-of-concept evaluations, training, enablement plans, and solution guidance. Partners with account managers, sales engineers, sellers, and customers to support opportunities, explain technical value, resolve complex questions, and strengthen channel relationships. Requires consistent travel to CDW headquarters in Chicago and partner offices.
Top Skills:
Application SecurityAWSCloud SecurityDevOpsGoogle Cloud Platform (Gcp)Incident ResponseAzureRapid7Security AutomationVulnerability Management
Fintech • Payments • Software • Financial Services
Lead commercialization of emerging AI products by securing enterprise customers and strategic partners, structuring pilots, and converting them into scaled relationships. Own engagements from prospecting and negotiation through launch and optimization, while partnering with Product and Engineering to shape product strategy, pricing, implementation, and go-to-market models.
Top Skills:
AICloud InfrastructureData InfrastructureDeveloper Platforms
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



