Staff Supported Program Facilitator

v.July/2024

Classification:           Part time, non-exempt

Accountable To:       Program Manager

The Program Facilitator’s primary objective is to facilitate Girl Scout programming in school and community settings

• Work as a team to facilitate programming for youth, ages 5 to 17 creating a fun and safe environment for all
• Facilitate Girl Scout curriculum to help girls develop a strong sense of self, positive values, seek challenges, build healthy relationships, and become community problem solvers
• Communicate professionally and responsively to caregivers and school / partner agency staff
• Provide positive reinforcements and positive redirection to youth in program settings
• Promote the three processes of Girl Scouts:  1) Girl Led 2) Learn by Doing 3) Cooperative Learning
• Encourage girl decision making and leadership through positive activities. Provide daily reports of program activities
• Conduct program evaluations as directed
• Provide a programmatic experience inclusive to all Girl Scouts  by delivering the Girl Scout message of pluralism and diversity
• Foster a supportive and encouraging environment by consistently offering constructive and uplifting feedback
• Manage and respond to challenging behavior with patience and flexibility, employing strategies that promote understanding, positive development, and a respectful atmosphere
• Responsible for learning and staying abreast of current information regarding Girl Scouts, GSSOAZ and our products and offerings
• Maintain current CPR and First Aid certifications
• Demonstrate and promote a climate of courtesy and professionalism to coworkers, the volunteers served by the Council, and others with whom their job puts them in contact
• Promote and assist with Council wide programs, activities, and fund development endeavors
• Enter data into Council CRM tool and adhere to Council procedures and policies regarding documenting membership interactions, maintaining confidentiality and completing tasks
• Attend trainings and meetings as required, some of which may be off-site
• Perform job duties in accordance with the Safety and Risk Management Plan
• Beyond the description listed above, your skills will be utilized to best benefit the mission of the organization

QUALIFICATIONS

• High School Diploma; must be 18 years of age by the first day of employment.
• Equivalent experience in related field or any combination of education, training and experience that provide the required knowledge, skills and abilities to perform the responsibilities of the position will be considered
• Availability of at least 10-15 hours weekly during business hours; 10 am to 5 pm
• Maturity, sound judgment and leadership skills
• Belief in the mission of Girl Scouts and ability to communicate and model the mission to others
• Previous Girl Scout experience and knowledge welcomed; not required.
• Previous work experience in a non-profit or youth services environment welcomed; not required
• Ability to work effectively as a team with people of diverse racial, ethnic and economic backgrounds and promote an inclusive environment
• Excellent verbal and written communication skills
• Flexible and able to problem solve, self-direct and be pro-active rather than reactive
• Capable of working under pressure and adapting as needed
• Ability to work a flexible schedule that may include evenings and weekends, occasional overnights and ability to travel as job requires
• Willingness to work in a flexible work environment, including satellite property, offsite from home office, public spaces or other location as the job requires
• Possess the character, skills, and ability to be a positive role model for girls and adults.
• Ability to lift up to 25 lbs. regularly, up to 50 lbs. occasionally, stand and sit, bend and reach, throughout the shift
• Business Technology- Strong user computer skills in Microsoft Office including Word, Excel, Outlook and other common applications.  CRM experience, especially Salesforce, desirable.  Must be able to learn, understand and apply new technologies with ability to understand the basic data quality principles and practice
• Bilingual (English/Spanish) highly desirable
• Ability to successfully pass a Background Check and/or obtain an Arizona Fingerprint Card
• Daily access to automobile in working condition or adequate alternative transportation. Proof of meeting Arizona State requirements regarding auto licensing, driver’s license, and liability insurance, if applicable