Leads digital creative strategy and execution for Lowe’s online platforms. Manages creative managers and specialized contributors, oversees digital content production, improves workflows, partners with Marketing, Merchandising, Technology, and Product Management, and uses customer behavior and performance data to optimize digital commerce experiences. The role also supports go-to-market initiatives, technology implementation, budgeting, operational planning, talent development, and cross-functional execution.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Senior Manager, Digital Creative is responsible for translating the strategic vision and direction provided by the Director, Digital Creative into actionable execution strategies and overseeing their successful implementation. This leader primarily manages a team of creative managers responsible for visual design, copywriting, copy editing, and project management to cultivate and deliver creative digital content that supports both enterprise and online-focused priorities for Lowes.com. With a relentless focus on the customer experience, this leader combines strategic thinking, analytical rigor, and operational efficiency to drive execution excellence. They will review the online experience to identify opportunities for improvement, scale operational processes, and foster a team of high-performing creative talent. The Senior Manager partners closely with Marketing, Engagement teams, and extended Digital associates to ideate, prototype, produce, test, and scale best-in-class creative content that delivers seamless, engaging, and supportive user experiences across Lowe's digital platforms. They also work with cross-functional Digital teams to innovate new approaches for showcasing products and services, driving customer engagement, increasing purchase frequency, and building brand affinity. Additionally, the Senior Manager collaborates with aligned technology teams to ensure the successful execution of a customer-centric roadmap, overseeing its implementation to support digital consumer engagement goals and align with broader strategic aspirations.
What You Will Do
Minimum Qualifications
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Senior Manager, Digital Creative is responsible for translating the strategic vision and direction provided by the Director, Digital Creative into actionable execution strategies and overseeing their successful implementation. This leader primarily manages a team of creative managers responsible for visual design, copywriting, copy editing, and project management to cultivate and deliver creative digital content that supports both enterprise and online-focused priorities for Lowes.com. With a relentless focus on the customer experience, this leader combines strategic thinking, analytical rigor, and operational efficiency to drive execution excellence. They will review the online experience to identify opportunities for improvement, scale operational processes, and foster a team of high-performing creative talent. The Senior Manager partners closely with Marketing, Engagement teams, and extended Digital associates to ideate, prototype, produce, test, and scale best-in-class creative content that delivers seamless, engaging, and supportive user experiences across Lowe's digital platforms. They also work with cross-functional Digital teams to innovate new approaches for showcasing products and services, driving customer engagement, increasing purchase frequency, and building brand affinity. Additionally, the Senior Manager collaborates with aligned technology teams to ensure the successful execution of a customer-centric roadmap, overseeing its implementation to support digital consumer engagement goals and align with broader strategic aspirations.
What You Will Do
- Builds, develops, and coaches a mid-size blended team of leaders and highly specialized individual contributors, focusing on creative excellence, preparing them for growth and advancement while actively recruiting, selecting, and hiring top talent to fill any creative voids within the team.
- Oversees the broad day-to-day execution of creative production as well as new creative concepts, manages the implementation of mid-to-large-scale projects and programs, and engages regularly with senior leadership to align on priorities and outcomes.
- Develops and implements the execution of creative strategies aligned with Digital Creative vision and goals, optimizing digital commerce on Lowes.com while championing creative excellence and ensuring seamless customer experiences within their defined business area.
- Collaborates with Marketing, Merchandising, and Technology leaders, as well as cross-functional teams, to develop and implement go-to-market strategies that elevate the look, feel, and experience of Lowe's digital properties, effectively navigating complex situations and fostering strong relationships across all levels of the organization.
- Establishes the implementation strategy for integrating new technology into day-to-day creative production and execution, collaborating with Product Management teams to ensure tools are effectively implemented to optimize workflows and align with business objectives.
- Ensures that work executed aligns with established forecasts, operational goals, and budgets by collaborating with Engagement, Pricing and Promotions, and other teams to support enterprise-led and online-exclusive business initiatives.
- Develops a strategic execution plan aligned with the operational vision, leveraging performance data, customer behaviors, and competitive benchmarking to refine creative strategies and enhance the DIY consumer site experience.
- Engages with creative managers to identify operational workflow gaps and implements process improvements to optimize workflows, ensuring effective and accurate execution of business requests.
Minimum Qualifications
- Bachelor's degree Business, English, Design, Marketing, Finance or related field or equivalent years of experience in lieu of education requirement, if applicable
- 6-7 Years Experience in brand or product management; merchandising, and/or ecommerce
- 4+ years of experience leading a team
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Lowe’s Mooresville, North Carolina, USA Office

The Mooresville/Lake Norman/Davidson area is one of the most desirable suburbs in all of North Carolina. It's easy to see why - live the lake life, be a foodie, hit the trails and know you're surrounded by some of the best schools in the state. The secret is out – this is a great place to live.
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Charlotte is one of the fastest-growing tech hubs in the U.S., and we're leading the charge. Our 25-story Tech Hub is where the future of retail is born. This space is designed to inspire, and you’re just a few steps away from some of the best restaurants in town.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



