Title: Sr Product Manager – Liquidity Products
Opportunity to join a high impact team!
As a Senior Product Manager, you will be responsible for the performance and evolution of a portfolio of Commercial deposit products and liquidity services. You will play a critical role in shaping product strategy, enhancing client value propositions, and delivering against growth, revenue, and balance sheet objectives.
- Develop deep expertise in assigned deposit products and liquidity services, including design, delivery, client value propositions, and revenue drivers.
- Serve as key point of contact for all things related to assigned product portfolio.
- Lead product lifecycle management, including all of the activities to develop and deliver on the product roadmap (insights gathering, strategy development, budget, prioritization, execution through partners, etc…).
- Support business planning, prioritization, and executive communication related to product portfolio strategy and performance.
- Participate in direct and indirect Sales efforts when necessary, attending client meetings, providing product insights and/or demos, strategizing with Sales and coordinating with Marketing.
- Ensure up-to-date product and services documentation supporting product design and delivery of portfolio of products (product guides, FAQs, procedures, process flows, Service Requests, Disclosures, Marketing materials, etc.).
- Drive strong risk management practices related to product design and delivery and support risk reviews, audit/exam, testing, and remediation.
- 8-10+ years of experience in financial services, with demonstrated ownership of deposit products, liquidity, or related product disciplines.
- Strong understanding of commercial deposit products, liquidity management, pricing strategies, and banking operating models.
- Experience operating as a product owner with accountability for strategy, execution, and governance in regulated environments.
- Proven ability to partner effectively with Risk, Compliance, Operations, Technology, Treasury, Marketing, Finance, and Sales teams.
- Strong analytical judgment with the ability to translate regulatory, operational, and financial considerations into actionable product strategies.
- Excellent stakeholder management and executive‑level communication skills.
- Self‑starter with strong prioritization, operational rigor, and execution discipline.
- Familiarity with Agile delivery frameworks and modern product delivery tools is preferred.
Hours & Work Schedule
- Hours per Week: 40
Work Schedule: M-F
Pay Transparency
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Charlotte, North Carolina, USA Office
4250 Congress St, Charlotte, NC, United States, 28209
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