Sr. Infrastructure Platform Engineer - Windows

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Sr. Infrastructure Platform Engineer - Windows to join our Data Center Services team in Charlotte, NC.
As a Sr. Infrastructure Platform Engineer - Windows you’ll move Pacific Life, and your career, forward by designing, implementing, and maintaining modern IT infrastructure across various locations globally. You will be involved in efforts to automate processes, enhance system performance, and ensure the reliability and security of our systems enterprise wide. You will fill an existing role that sits on a team of 10 people in the Pacific Life Technology division. Your colleagues will include fellow Windows, Linux, Storage and Data Center professionals.
How you’ll help move us forward:

• Design, implement, and maintain scalable and reliable IT infrastructure solutions across multiple regions.

• Design, deploy, and manage scalable and secure Windows Server-based systems across data centers and cloud environments in multiple regions globally.

• Provide escalation support for complex Windows Server issues, collaborating with operations and support teams to resolve incidents efficiently.

• Define security best practices, hardening guidelines, and compliance standards for Windows Server environment.

• Communicate and enforce Windows Server standards across teams and stakeholders to ensure consistent implementation and compliance.

• Participate in automation projects to optimize system performance and reduce manual intervention globally.

• Ensure the security, availability, and performance of IT systems globally.

• Mentor and guide junior engineers in best practices and automation techniques.

• Modernize data center operations to improve efficiency and incorporate the latest technologies.

• Ensure security and industry standards are being met through automation.

• Ensure the reliability of server and storage infrastructure, including regular maintenance and performance optimization.

• Manage and optimize virtualization and hyper-converged infrastructure to ensure high availability and scalability.

• Ensure comprehensive backups, effective monitoring, capacity planning, and thorough documentation for all data centers globally.

• Stay up-to-date with industry trends and emerging technologies to drive innovation.

The experience you bring:

• BS degree in Computer Science or related field or equivalent experience.

• 8+ years of experience in IT infrastructure engineering, virtualization platforms, and hyper converged infrastructure.

• Deep expertise in Windows Server administration, operations, escalation support, and security best practices.

• Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud).

• Excellent problem-solving skills and the ability to work under pressure.

• Strong communication and collaboration skills.

You can be who you are.

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.