Your Future is our Future
At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.
Position:Sr. Director, Sales Enablement
Position Summary:Responsible for developing and scaling a comprehensive Sales Enablement program designed to enhance sales productivity, improve broker and prospect engagement, and drive revenue growth. Collaboration with Sales, Marketing, Operations, IT, and Customer Service to develop and implement strategies, tools, and training programs to equip sales teams with the necessary resources, expertise, and capabilities for success.
Job Description:
Primary Responsibilities:
Strategic Planning & Leadership:
• Define and execute a Sales Enablement strategy aligned with overall company objectives, focusing on accelerating sales productivity and improving conversion rates.
• Lead, mentor, and develop a high-performing Sales Enablement team, fostering a collaborative and results-driven culture.
• Partner closely with Sales, Marketing, Operations, IT, and Customer Service to ensure alignment and integration across all sales stages.
• Utilize data-driven insights to continuously improve enablement initiatives, including onboarding, training, content, and process optimizations.
Enablement Program Development:
• Design, implement, and manage sales onboarding programs to decrease ramp time for new hires, new agents, and improve productivity.
• Develop ongoing training, certifications, and coaching initiatives to upskill sales reps, brokers, and managers, with a focus on messaging, product knowledge, and sales skills.
• Create, organize, and maintain a robust sales enablement content library, including pitch decks, playbooks, and competitive analysis materials.
Sales Tools & Technology:
• Oversee or contribute to the selection, implementation, and management of sales enablement tools and technology stack (e.g., CRM, LMS, analytics platforms) to streamline processes and improve sales efficiency.
• Drive adoption of enablement tools across the sales organization, ensuring accessibility and ease of use.
• Continuously assess and implement new tools and technologies to optimize sales workflows, lead management, and pipeline tracking.
Performance Measurement & Analytics:
• Establish key performance indicators (KPIs) for Sales Enablement programs and track success metrics to measure impact on sales performance.
• Utilize analytics to provide insights into content usage, training effectiveness, and areas for improvement.
• Present data-driven insights and reports to executive leadership, outlining the impact of enablement initiatives on sales productivity for all producers (internal and external).
Cross-Functional Collaboration:
• Collaborate with Marketing and Management teams to ensure timely and effective dissemination of product updates, competitive insights, and value propositions to sales teams.
• Work closely with Marketing to align on messaging, buyer personas, and target audience insights, ensuring consistency in go-to-market strategies.
• Partner with the Broker team to gather feedback on client needs and challenges to inform sales training content and strategies.
Qualifications:
- Bachelor's degree in related field or equivalent
- 15+ years of Sales Enablement experience, sales operations, or a related field, with at least 5 years in a leadership role
- Proven track record of building and scaling sales enablement functions in a high-growth environment
- Strong ability to analyze data, measure impact, and present findings to executive leadership
- Exceptional written and verbal communication skills, with the ability to translate complex information into clear, concise enablement materials
- Proficiency with sales enablement tools and CRM platforms (e.g., Salesforce, Seismic, Highspot, etc.)
- Demonstrated success in leading, managing and developing high-performing teams
- Top notch collaboration skills with the proven ability to leverage strategic partnerships across multiple functional groups in a matrix organization
- Comprehensive understanding of ethics, compliance, and best practices in a structured/regulated sales and health plan organization
- Ability to Travel up to 50%
Working Conditions
- While performing the duties of this job, the employee works in normal office working conditions.
Disclaimer
- The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
#LI-Remote
Lumeris is an EEO/AA employer M/F/V/D.
The hiring range for this position is:
$175,300.00-$249,100.00
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. This role may also be eligible for incentive compensation. At Lumeris, we are committed to providing a total rewards package that supports your overall well-being. Our benefits include medical, vision, dental, well-being programs, 401(k) with company matching, life insurance, paid time off including paid leave, and so much more. Learn more by visiting our Careers Page.
Member Facing Position: No- Not Member or Patient Facing Position
Location:Remote, USA
Time Type:Full time
Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus