Sr. Director, Business Development, Diagnostic Services

Work Schedule

Environmental Conditions

Job Description

The Clinical Diagnostics Reagent (CDR) Business Unit develops and manufactures a wide range of diagnostic reagents, including automated immunoassays, clinical chemistry and hematology reagents, and high volume solutions for automated diagnostic instruments. A large majority of the business is providing products that are developed and manufactured on an OEM basis with the global leaders of the in vitro diagnostic industry. CDR currently employs more than 350 employees at its primary facility in Middletown, Virginia. The business also has a small, but growing team in Suzhou, China. CDR is one of four businesses within the Clinical Diagnostic Division (CDD), with the other three businesses located in Northern California, Germany and Finland.

How will you make an impact?

The Sr. Director of Business Development is responsible for managing the business relationships with existing customers, which includes seeking new and incremental business with those customers, as well as to identify, target and propose new business with new customers. Business relationships with existing customers includes continually expanding the network of contacts and establishing frequent contact with key decision makers. With a combination of both existing and new customers, this position is expected to create a pipeline of new business opportunities, and to prioritize those opportunities to bring new business to CDR. The position may be based remotely, but would require frequent travel to Middletown. Expected travel is approximately 30%.

What will you do?           

Manage existing business and customer relationships while building a new business pipeline for OEM/Contract Manufacturing business for the Middletown business unit.

Drive key customer management activities including maintaining, building and continually expanding key contacts with decision makers and influencers at all management levels within our existing customers and prospects.

Leverage knowledge of IVD industry, trends and internal manufacturing competencies/capabilities to identify and pursue potential new partners (prospecting).

Manage new business acquisition from proposals development and pricing negotiation through contract negotiation and close

Lead and support Key Account team to ensure timely responses to all customer inquiries. Manage quotation process and ensure all RFQ deadlines are met.

Partner with the CDD Strategic Account Directors to identify new business opportunities for Middletown, as well as to provide referrals and assist with establishing connections for the other CDD businesses.

Manage a team of Key Account Managers responsible for the routine, operational management of customer relationships

Lead business case development and justification to determine the merits and prioritization (e.g. profitability, strategic fit/interest, capacity and resource utilization) of business opportunities.

Monitor and communicate industry trends relevant to strategic marketing and emerging business opportunities.

Prepare and deliver business/technical/capability presentations.

Key participant across the organization in the development and implementation of a strategic planning and project prioritization.

How will you get here?

B.S. Degree in Scientific Field or Business

MBA preferred or Professional certifications with management in a Diagnostic or related industry

10-15 years total prior experience; minimum of 5 years in Management with experience in IVD Industry.

5-10 years Sales, New Business Development, Strategic Marketing or National/Corporate accounts, demonstrating the ability to identify prospects, proceed through sales cycle, and close new agreements

Must Have - Knowledge, Skills, Abilities

Financial & business acumen to understand understands key operational components/drivers and assesses opportunity attractiveness (IRR/ROI/NPV) and

Marketing acumen to perform market landscaping, customer segmentation and develop/quantify clear value proposition and messaging for services product offering

Strong familiarity with Operations, Supply Chain, and Project Management

Proven track record in Strategic Account Management

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards