Specialist Sales Execution

Drive the highest levels of quality towards the assigned NVO customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop and grow a portfolio of NVO customers. Achieve NVO Budget for Malaysia.
 

Responsibilities

• Establish and build client relationships with both locally controlled accounts and key overseas controlled accounts.
• Evaluate Customer potential, determine opportunities for growth
• Develop Sales plans for account portfolio
• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
• Provide clear information to Sales Co-ordination to enable fast quotation and free time requests.
• Encourage use of web tools and web quotations
• Develop expert knowledge of the competition and indutrsy and keep abreast of key changes.
• Ensure Sales foundation is followed
• Ensure Sales visit plans are prepared minimum two weeks in advance and updated in System
• Examine challenges and problems and generate possible solutions

Qualifications

• Diploma or Bachelor’s Degree in Business Studies, Logistics/Supply Chain, Maritime Studies, Marketing, or related field; or equivalent qualification/experience.
• Minimum 3 years’ experience in a commercial and/or customer service role, preferably within the maritime/shipping/logistics industry.
• Strong interpersonal and communication skills, with the ability to work effectively with customers and internal stakeholders.
• Computer literate with the ability to learn new systems quickly; proficiency in MS Office (especially Excel and Outlook ) is preferred.
• Results-driven team player with a proactive, “can-do” attitude.
• Self-motivated and able to perform in a fast-paced environment, managing multiple tasks under time pressure.
• Goal- and deadline-oriented, with strong follow-up and execution skills.
• Open to learning, able to grasp new ideas quickly, and committed to continuous personal development.

About UsHapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. About the TeamCompetitive salary and performance-based incentives
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.

Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.

Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.

Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.

Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.

Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.

Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.

Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.