Specialist Benefits

Category/Area of Expertise: Benefits & Retirement
Job Requisition: 467228
Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: Benefits (2761142)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Benefits Specialist is responsible for partnering with internal and external stakeholders to ensure benefit plans are compliant
according to plan provisions and the company's regulatory guidelines. Participate in benefit program meetings in conjunction
with Carriers and outsourced Benefits Admin providers to review and analyze the impact of potential Benefit Plan changes. Work
with insurance carriers/Benefits Administrator to ensure plan compliance with administration, eligibility and enrollment. The
Specialist will plan and implement processes and procedures in support of configuration of HR systems and is a subject matter
expert (SME) for the HR Business Partners and related stakeholder team(s). Formulate business solutions to solve business needs
regarding benefits compliance including the collection of data, compiling, analyzing, leading operational assessments, provide
input to process improvements and create ad hoc reports to support HR partners.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.
Principle Duties and Responsibilities (essential functions)• Serve as a project lead and/or subject matter expert, for projects involving functional business areas, Payroll, HRIS, and IT• Ensure all aspects of plan compliance are met - Including Government regulations and requirements, 5500 filings, SPDs/
Plan documents and support tracking related to vendor contracting - working with HRIS team members as needed.
Ensure compliance with data privacy regulations and best practices.• Provide oversight of internal partners and third-party administration (TPA) vendors to ensure accuracy of benefit related
financial and Regulatory transactions - including ACA reporting, state regularly compliance, non-discrimination testing
and Medicare Part D reporting, etc.• Analyze the performance of the supported compliance related processes and procedures, implementing process
improvements accordingly within the Team.• Be a recognized SME in all aspects of ADUSA Brand Health Benefit processes and systems- design, testing and site
management. This includes Success Factors and TPA sites such the benefits enrollment systems and ACA portal.• Provide analytical support and impact analysis of changes and modifications of programs. Research process
improvements, manage audits, and resolve identified system issues impacting plan compliance.• Provide ongoing support within HR Services and Business Services on areas of expertise to ensure cross functional
support to business partners.• Collaborate and partner with brand HR teams to ensure design proposed to ADUSA Brands can be effectively managed
under existing system design/constraints.• Document and maintain administrative procedures for assigned benefits processes.• Develop and maintain strong partnerships with brand leadership and maintain a comprehensive knowledge of brand
culture. Serve as Brand ambassador.• Provide customer service support to internal and external stakeholders.• Preserves confidentiality of associate medical documentation and files.• Performs all other duties as assigned or required.
Skills• Strong customer focus and strong communication skills - both oral and written• Demonstrated ability to tolerate and cope with non-routine situations.• Creative, self-directed, and able to work well in a team environment.• Strong analytical skills - advanced Excel skills; Ability to work with Databases desirable.• Effective communication, telephonic and organization skills, including strong verbal and written
communication and presentation skills.• Computer skills including but not limited to Microsoft Office, HRIS Software and Benefit Plan platforms.• Strong problem-solving skills with strong attention to detail
Basic Qualification• Bachelor' degree or equivalent combination of education and experience.• 3-5 years' experience in Benefits/HR related position - Benefits designation preferred.• Experience working to develop and continuously improve high volume administrative processes.• Experience reviewing Health Plan documents and business contracts.• Experience reviewing and analyzing complex data sets.• Working knowledge of Benefit Plan Administration/Compliance as well as an understanding of the
state/federal legal and regulatory requirements.• Human Resource certification (CBP, SHRM, etc).• Reporting tools knowledge.• Familiarity with payroll, and HR Systems and generalist topics a plus. Basic understanding of regulatory
requirements and workplace safety principles.• Knowledge of retail and Benefits industry helpful
ME/NC/PA/SC Salary Range: $75,040 - $112,560
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-ES1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.